Communication Skills Importance and Improvement
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Questions and Answers

What is the importance of communication skills?

  • They are only useful for personal matters
  • They can help in building strong relationships and resolving conflicts (correct)
  • They are only important for technical jobs
  • They are not important in professional settings

    • Which of the following is a barrier to effective communication?

  • Active listening
  • Using clear and concise language
  • Open body language
  • Prejudice and discrimination (correct)

    • How can individuals improve their communication skills?

  • By using only technical jargon
  • By practicing active listening and empathy (correct)
  • By avoiding feedback from others
  • By being defensive during discussions

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