Podcast
Questions and Answers
Which of the following is a form of non-verbal communication?
Which of the following is a form of non-verbal communication?
- Listening and Understanding
- Raising eyebrows (correct)
- Talking fast
- Writing and Viewing
In the communication process, who is typically referred to as the 'sender'?
In the communication process, who is typically referred to as the 'sender'?
- Medium
- Encoder (correct)
- Feedback provider
- Receiver
When a receiver provides a thoughtful and constructive response, it demonstrates:
When a receiver provides a thoughtful and constructive response, it demonstrates:
- Flexibility
- Empathy
- Noise reduction
- Clarity (correct)
When emotions such as fear, anger, or anxiety hinder the communication process, it is known as:
When emotions such as fear, anger, or anxiety hinder the communication process, it is known as:
What are the key skills frequently employed in oral communication?
What are the key skills frequently employed in oral communication?
Which term is used to describe the process of converting thoughts and ideas into a message?
Which term is used to describe the process of converting thoughts and ideas into a message?
In the communication model, where does the media typically fall in terms of the flow of information?
In the communication model, where does the media typically fall in terms of the flow of information?
Which skill is essential for a receiver to ensure accurate understanding of the message?
Which skill is essential for a receiver to ensure accurate understanding of the message?
What is a primary function of media in the communication process?
What is a primary function of media in the communication process?
In written communication, what serves as the medium for the sender to convey the message?
In written communication, what serves as the medium for the sender to convey the message?
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Study Notes
Non-Verbal Communication
- Body language is a form of non-verbal communication
Communication Process
- The sender is the one who initiates the communication process
- Encoding is the process of converting thoughts and ideas into a message
- The media typically falls in the middle of the flow of information, between the sender and the receiver
Effective Communication
- A thoughtful and constructive response from the receiver demonstrates effective listening skills
- Active listening is essential for a receiver to ensure accurate understanding of the message
Barriers to Communication
- Emotions such as fear, anger, or anxiety can hinder the communication process, known as emotional interference
Oral Communication
- Key skills frequently employed in oral communication include speaking, listening, and responding
Written Communication
- Written communication uses written words as the medium for the sender to convey the message
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