Communication Overview and Importance

<p>Two-way communication (C)</p> Signup and view all the answers

<p>It confirms message receipt and understanding (D)</p> Signup and view all the answers

<p>A facial expression conveying surprise (B)</p> Signup and view all the answers

<p>Any disruption during the message transmission (D)</p> Signup and view all the answers

<p>Effective communication skills have a significant impact on career success. (D)</p> Signup and view all the answers

<p>Emotions (B)</p> Signup and view all the answers

<p>Perception (B)</p> Signup and view all the answers

<p>Technical jargon (C)</p> Signup and view all the answers

<p>Defensiveness (D)</p> Signup and view all the answers

<p>Status differences (B)</p> Signup and view all the answers

<p>Creates confusion (C)</p> Signup and view all the answers

<p>Semantic barriers (A)</p> Signup and view all the answers

<p>Organizational barriers (C)</p> Signup and view all the answers

<p>To convert the signal back into a message (B)</p> Signup and view all the answers

<p>It does not accommodate for noise in communication (A)</p> Signup and view all the answers

<p>Noise during transmission (B)</p> Signup and view all the answers

<p>To translate the message into a signal format (D)</p> Signup and view all the answers

<p>Equality in status between source and receiver (D)</p> Signup and view all the answers

<p>Environmental distractions that affect message clarity (D)</p> Signup and view all the answers

<p>Feedback mechanism (A)</p> Signup and view all the answers

<p>Elements that distort or hinder communication (D)</p> Signup and view all the answers

<p>Information is transferred only in one direction without feedback. (C)</p> Signup and view all the answers

<p>Telephone conversations (C)</p> Signup and view all the answers

<p>Follows established authority and organizational channels. (B)</p> Signup and view all the answers

<p>To improve general knowledge of business procedures (B)</p> Signup and view all the answers

<p>Verbal communication uses language as its medium. (C)</p> Signup and view all the answers

<p>An insurance claim (C)</p> Signup and view all the answers

<p>Spontaneous interactions outside of formal channels. (B)</p> Signup and view all the answers

<p>It conveys the emotional intent of the speaker. (D)</p> Signup and view all the answers

<p>The rise and fall of the human voice (B)</p> Signup and view all the answers

<p>It can involve multiple forms like reports and emails. (B)</p> Signup and view all the answers

<p>Mass communication (A)</p> Signup and view all the answers

<p>The emphasis placed on certain syllables or words (C)</p> Signup and view all the answers

<p>Critical reading (B)</p> Signup and view all the answers

<p>It allows for linking of ideas and carrying meaning. (C)</p> Signup and view all the answers

<p>Evaluating the arguments and supporting details (A)</p> Signup and view all the answers

<p>Variation of pitch while speaking (B)</p> Signup and view all the answers

<p>It helps with the understanding of the meaning. (C)</p> Signup and view all the answers

<p>Industry-specific buzzwords and jargon (B)</p> Signup and view all the answers

<p>Present the main idea upfront. (A)</p> Signup and view all the answers

<p>Practice every day. (A)</p> Signup and view all the answers

<p>Read what they have written. (C)</p> Signup and view all the answers

<p>Less important words (A)</p> Signup and view all the answers

<p>Consider what you want to say. (C)</p> Signup and view all the answers

The process of exchanging thoughts, messages, or information using various means, like speech, visuals, writing, or behavior.

The exchange of information within an organization for its commercial advantage.

The ability to communicate effectively determines success in the professional world.

A process where a sender encodes a message, transmits it through a channel, and the receiver decodes it, with feedback ensuring understanding.

The person who initiates the communication process by transforming an idea into a message.

The method used to transmit a message, such as email, phone, or face-to-face interaction.

The person who receives the message and interprets its meaning.

Feedback ensures the message is understood correctly. It can be verbal, nonverbal, or written.

Communication where information flows only from the sender to the receiver, without any feedback.

Communication that involves information exchange between two or more parties, allowing for feedback and interaction.

Communication that involves spoken or written words as the primary means of conveying information.

Communication that relies on non-verbal cues such as facial expressions, body language, and gestures.

Communication that follows established channels and lines of authority within an organization, often in written form.

Communication that takes place outside formal channels, often through informal networks and without strict rules.

Communication flowing from a lower level to a higher level within an organization, like an employee reporting to their manager.

Communication flowing from a higher level to a lower level within an organization, like a manager giving instructions to employees.

In communication, the decoder is the receiver who interprets the encoded message.

The receiver needs to have the necessary knowledge, background, and context to understand the message, just like a source.

The SMCR Model, developed by David Berlo, proposes that communication happens effectively when the sender and receiver share a similar level of understanding and experience.

The Shannon-Weaver model emphasizes the importance of clarity, accurate transmission, and minimizing noise for effective communication.

The sender is the originator of the message, just like the person who starts a conversation.

The encoder converts the message into signals, kind of like translating thoughts into words.

Any factor that impedes the accurate transmission and understanding of the message

Noise is any distraction that interferes with the message being received and understood, including physical sounds, distractions, or internal thoughts,

Communication is hindered by physical elements like distance or noise.

Psychological factors that block effective communication, such as emotions, perceptions, or filtering.

Semantic blocks occur when the meaning of a message is misunderstood due to word choice, jargon, or ambiguity.

Distance between the sender and receiver can make communication difficult. This can be physical distance or even social distance.

Organizational barriers to communication arise from the structure, culture, or policies of an organization.

Noise from the environment can interfere with the reception of a message, making it unclear or distorted.

People interpret information based on their experiences and biases, leading to different understandings of the same message.

When information is intentionally or unintentionally omitted, it can lead to incomplete or inaccurate communication.

The variation in pitch during speech, influencing the meaning and tone of what is being said.

The emphasis placed on syllables or words in a sentence, making them stand out and highlight their importance.

The practice of deliberately minimizing the emphasis on certain syllables or words in a sentence, creating a smoother flow and allowing stressed words to stand out.

A well-written piece is clear, concise, and well-organized, making it easy for the reader to understand and absorb the information.

Thinking through what you want to write before you start, clarifying your message and target audience.

Making the main point of your writing clear and concise right at the beginning.

Avoiding technical jargon or overly complex language, making your writing accessible to a wider audience.

Reading your writing out loud to catch any errors in grammar, clarity, and style, ensuring a seamless and engaging experience for your reader.

Using a text to get a general understanding of the topic without focusing on details. Aims to build vocabulary and improve general knowledge.

Reading a text very carefully to understand all the details, including the exact meaning of every word, number and fact. Used for documents requiring precise information.

Analyzing a text to understand not only what it says but also how it presents its arguments. Includes identifying biases and assumptions.

The tone of voice used in communication, including volume, emotion, and emphasis. Influences how the message is perceived.

The rise and fall of the voice in speech, creating different meanings and emotions. Influences how the message is received.

The pattern of sounds in speech, created by emphasizing and de-emphasizing syllables and words. It influences the rhythm of a communication.

Using variations in pace, tone, and rhythm to enhance the meaning and impact of a message.

Enhancing a sound by making it louder, longer, and higher in pitch. Creates emphasis and highlights important information.