Communication Fundamentals Quiz

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Questions and Answers

Communication is a process of sending and receiving information through verbal and non-verbal means.

True (A)

The world could hardly exist without communication.

True (A)

Communication is a simple process that always gets the message across clearly.

False (B)

Communication is a one-way process where information flows from sender to receiver.

<p>False (B)</p> Signup and view all the answers

What are the two types of communication?

<p>Verbal and Non-verbal</p> Signup and view all the answers

Which of the following is NOT a characteristic of the nature of communication?

<p>Static (C)</p> Signup and view all the answers

What is the primary goal of communication?

<p>Achieving a desired result (B)</p> Signup and view all the answers

What is the most crucial element of effective communication?

<p>Message (C)</p> Signup and view all the answers

Noise can be a distraction that hinders communication, including things like physical distractions or emotional barriers.

<p>True (A)</p> Signup and view all the answers

The context of communication is the immediate environment in which the communication is taking place.

<p>True (A)</p> Signup and view all the answers

To persuade means to influence or change a person's belief without any intention that they act on it.

<p>False (B)</p> Signup and view all the answers

The sender is the person who intends to convey the message.

<p>True (A)</p> Signup and view all the answers

Flashcards

Communication

The process of sending and receiving information using verbal and nonverbal means.

Verbal Communication

Using language to convey meaning.

Nonverbal Communication

Sharing information without words.

Encoding

Turning thoughts into communication.

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Decoding

Interpreting the message.

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Mutual Understanding

Reaching agreement about a message.

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Dynamic Communication

Communication that changes and is ongoing.

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Interdependence in Comm

How senders and receivers rely on each other.

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Communication Goals

The desired outcomes of communication.

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Informative Goal

Providing information without advocating a specific action

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Requesting Goal

Asking for a specific action from the receiver

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Persuasive Goal

Changing or reinforcing beliefs to potentially influence actions.

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Relationship Building Goal

Creating goodwill between sender and receiver.

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Sender

The person who initiates the communication.

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Context

The environment of the communication.

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Message

The content of the communication.

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Receiver

The person who decodes the message.

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Feedback

A response to the message.

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Communication Effect

The outcome of the communication.

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Noise in Communication

Distraction that hinders understanding.

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Communication Process

The dynamic exchange of thoughts and feelings using various methods.

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Communication Levels

Communication can happen at different depths.

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Communication Reasons

Numerous reasons or intentions for communicating.

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Communication People

Communication can involve various individuals.

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Study Notes

Communication

  • Communication is a fundamental aspect of society, vital for survival and success in various endeavors.
  • Communication plays a crucial role in interpersonal relations, business, and personal growth.
  • Effective communication facilitates the conveying of ideas, feelings, and thoughts, leading to successful outcomes.

Definitions of Communication

  • Communication encompasses both verbal and nonverbal exchange of information.
  • Verbal communication involves the use of language, while nonverbal communication relies on cues like body language (expressions, gestures, posture).

Nature of Communication

  • Communication is a dynamic, ongoing, and ever-changing process.
  • It employs various methods and takes place at different levels.
  • Communication participants are interdependent, meaning their actions affect each other.
  • Interactions vary from one situation to another.

Goals of Communication

  • Communication goals are desired outcomes of a strategy, aimed at individuals or businesses.
  • Goals can involve informing, requesting action, persuading, or building relationships.

Basic Elements of Communication

  • Sender/Encoder: The individual initiating the communication process.
  • Context: The environment where communication unfolds.
  • Message: The core subject matter of the communication.
  • Receiver/Decoder: The person receiving the message.
  • Feedback: Reaction, response, or acknowledgment to the message.
  • Noise: Interference affecting the clarity and comprehension of the message.
  • Effect: The outcome or result of the communication.

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