Communication Fundamentals

Communication Overview

• Defined as the process of transferring information and understanding between individuals.
• Originates from communism, emphasizing the notion of sharing.
• Requires both sender and receiver, making it inherently a two-way interaction.

Elements of Communication

• Sender: Initiates communication, encodes and transmits the message.
• Message: The core information, ideas, or thoughts being conveyed.
• Encoding: Translating thoughts into a communicable format, which may be verbal or non-verbal.
• Channel/Medium: The means through which the message is shared, including spoken words, written text, body language, or electronic platforms (e.g., email, social media).
• Receiver: The individual who interprets the message after decoding it.
• Decoding: The interpretation process, where the receiver makes sense of the received message.
• Feedback: The response from the receiver that indicates understanding and reception of the message.
• Context: The surrounding conditions—cultural, social, and physical—that affect communication.
• Barrier/Noise: Any disruption that can distort the communication process, such as distractions or misunderstandings.

Functions of Communication

• Regulation/Control: Controls human behavior and regulates activities.
• Social Interaction: Fosters bonds, intimacy, and social relationships; facilitates emotional expression.
• Motivation: Uses language to express desires, needs, and encourages others.
• Information Dissemination: Involves sharing and gathering information effectively.
• Emotional Expression: Allows for verbal and non-verbal expression of emotions, utilizing both spoken language and body language nuances.

Principles of Effective Communication

• Completeness: Messages should include all necessary facts for the audience.
• Conciseness: Use the fewest words possible, remaining mindful of word choices.
• Consideration: Understand the audience's perspective, background, and mindset.
• Clarity/Clearness: Focus on a single message to avoid confusion; utilize specific and precise language.
• Concreteness: Be clear and specific, backed by facts to avoid misinterpretation.
• Courtesy: Messages should reflect respect for the receiver, free from bias.
• Correctness: Ensure proper grammar and timing in communication, maintaining accuracy and relevancy.