Communication Functions Quiz - Module 2

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Questions and Answers

What is the primary purpose of the control function in communication?

  • To guide or regulate an individual's behavior (correct)
  • To express emotions and feelings
  • To encourage positive interactions
  • To disseminate information clearly

Which function of communication primarily helps people develop social relationships?

  • Control
  • Social Interaction (correct)
  • Emotional Expression
  • Motivation

How does the motivation function of communication primarily affect individuals?

  • By expressing complex emotions
  • By regulating their behaviors
  • By providing them with necessary information
  • By encouraging a better quality of life (correct)

Which of the following is an example of emotional expression in communication?

<p>A friend saying, 'I appreciate that you are my friend' (C)</p> Signup and view all the answers

What is the goal of the information dissemination function in communication?

<p>To convey and acquire necessary information (C)</p> Signup and view all the answers

Which of the following statements correctly describes completeness in communication?

<p>It includes all necessary information for understanding. (D)</p> Signup and view all the answers

What aspect does the emotional expression function not primarily involve?

<p>Providing instructions (D)</p> Signup and view all the answers

An example of the motivation function in communication can be seen when a speaker:

<p>Encourages others to be active citizens (D)</p> Signup and view all the answers

What is the primary purpose of topic shifting in a conversation?

<p>To move from one topic to another smoothly (D)</p> Signup and view all the answers

In the context of repair during conversations, what is a key action to take when interruptions occur?

<p>Acknowledge the interruption and refocus the conversation (A)</p> Signup and view all the answers

Which statement best describes termination in a conversation?

<p>It involves clear signals to end the discussion (B)</p> Signup and view all the answers

How is intrapersonal communication characterized?

<p>It involves communication with oneself (D)</p> Signup and view all the answers

What is a common element of interpersonal communication?

<p>It fosters personal relationships between individuals (D)</p> Signup and view all the answers

What is an example of a transitional phrase for topic shifting?

<p>Let’s talk about something else (A)</p> Signup and view all the answers

Why is feedback important in intrapersonal communication?

<p>It helps refine and adjust your thoughts (D)</p> Signup and view all the answers

Which scenario best illustrates the concept of repair in conversation?

<p>Taking turns to speak and respecting others' contributions (C)</p> Signup and view all the answers

What typically follows a question in a conversation?

<p>An answer (C)</p> Signup and view all the answers

Which of the following is an example of a closing sequence in a conversation?

<p>Thanks for calling, goodbye! (B)</p> Signup and view all the answers

What does the term 'positive politeness' refer to?

<p>Flattering and cooperative utterances (B)</p> Signup and view all the answers

What is an example of negative politeness?

<p>Asking too many personal questions (D)</p> Signup and view all the answers

In what context is critiquing most accurately described?

<p>Discussing strengths and weaknesses to improve a work (C)</p> Signup and view all the answers

Which of the following statements exemplifies a repair in conversation?

<p>I think that pizza is good. I mean, the crust is really great! (D)</p> Signup and view all the answers

What aligns with conventional openings in conversations?

<p>General comments about the weather (A)</p> Signup and view all the answers

Which term best describes a person acknowledging an apology?

<p>Reciprocation (C)</p> Signup and view all the answers

What is a primary disadvantage of delivering an extemporaneous speech?

<p>The speaker may forget parts of the speech (B)</p> Signup and view all the answers

Which speech type is characterized by being delivered without prior preparation?

<p>Impromptu Speech (A)</p> Signup and view all the answers

What is one benefit of using extemporaneous speech?

<p>Speakers can appear more relaxed and sincere (A)</p> Signup and view all the answers

What is a key feature of frozen speech?

<p>It does not allow for audience feedback (D)</p> Signup and view all the answers

What might be a consequence of delivering an impromptu speech?

<p>Ability to potentially ramble or wander in thought (D)</p> Signup and view all the answers

Which of the following best defines a locutionary act?

<p>The literal meaning of the utterance (D)</p> Signup and view all the answers

Why might speakers feel anxious about making impromptu speeches?

<p>Because of the lack of structured content (C)</p> Signup and view all the answers

What is an illocutionary act primarily concerned with?

<p>The social function of the utterance (C)</p> Signup and view all the answers

What should both speakers and the audience accept in reciprocal communication?

<p>Responsibility for their stand on issues and ideas (A)</p> Signup and view all the answers

Which of the following is NOT a function of mass communication?

<p>To sell products exclusively (B)</p> Signup and view all the answers

In verbal communication, which term describes the use of language suited to the audience?

<p>Appropriateness (B)</p> Signup and view all the answers

Which aspect of verbal communication aims to avoid misunderstandings?

<p>Clarity (D)</p> Signup and view all the answers

What does vividness in verbal communication enhance?

<p>Engagement and memorability (A)</p> Signup and view all the answers

Ethics in verbal communication primarily involves what?

<p>Selecting words that respect the audience (D)</p> Signup and view all the answers

What does brevity focus on in verbal communication?

<p>Conveying the message directly and clearly (B)</p> Signup and view all the answers

Which scenario exemplifies mass communication?

<p>A television news anchor reporting current events (D)</p> Signup and view all the answers

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Study Notes

Functions of Communication

  • Control/Regulation: Guides or directs individual behavior through commands; examples include a doctor's prescription and parental instructions.
  • Social Interaction: Facilitates interaction and builds relationships; examples include greetings and sharing personal feelings.
  • Motivation: Encourages a positive outlook and goal-setting; examples include inspirational speeches from individuals like valedictorians or leaders.
  • Emotional Expression: Allows individuals to share their emotions; examples include declarations of love and expressions of gratitude or sadness.
  • Information Dissemination: Aims to share knowledge; examples include teaching lessons, asking for direction, or presidential addresses.

7 Cs of Effective Communication

  • Completeness: Ensures all necessary information is provided for understanding; critical in formal settings like meetings.
  • Topic Shifting: Involves transitioning between subjects in conversation; can be initiated with phrases like “By the way…”.
  • Repair: Addresses communication issues encountered; involves tactics to refocus discussions when overlaps occur.
  • Termination: Signals the end of a conversation and can be initiated by the topic starter; examples include saying goodbye.

Types of Speech Context

  • Intrapersonal Communication: Involves self-dialogue where one acts as both sender and receiver; reflects internal thoughts and feelings.
  • Interpersonal Communication: Occurs between individuals, fostering personal relationships and requiring mutual responsibility for communication.
  • Mass Communication: Communicates to large audiences via media; includes speeches, news broadcasts, and online platforms for information and persuasion.

Verbal Communication

  • Interaction: Relies on the use of words; impactful language is essential for clarity.
  • Appropriateness: Language must match the setting; formal language for speeches and informal for casual talk.
  • Brevity: Short and direct wording avoids unnecessary complexity; promotes clear messaging.
  • Clarity: Clear communication helps prevent misunderstandings; important for effective exchanges.
  • Ethics: Word choice should respect audience diversity; avoids offensive and discriminatory terms.
  • Vividness: Descriptive language enhances engagement and memorability; captures audience's attention.

Types of Speeches

  • Extemporaneous Speech: Prepared but not memorized; allows for a natural delivery, often used in lectures and reports.
  • Impromptu Speech: Delivered without preparation; relies on spontaneous knowledge; can improve speaker’s image but may lead to rambling.

Communication Styles

  • Frozen Speech: Highly formal communication used in ceremonies; lacks audience feedback, structured and free from slang.
  • Speech Acts: Functional units, involving literal meaning (locutionary) and social functions (illocutionary) of language.
  • Adjacency Pairs: Pre-defined conversational responses, such as questions followed by answers.
  • Openings and Closings: Conventional phrases to begin and end conversations; often polite and structured.

Critiquing

  • Definition: Involves analyzing a work’s strengths and weaknesses; focuses on personal opinions and recommendations for improvement.

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