Communication Functions and Types

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Questions and Answers

What aspect of communication does courtesy primarily focus on?

  • Disregarding cultural values
  • Respecting the culture, values, and beliefs of receivers (correct)
  • Using complex terminology
  • Focusing solely on personal opinions

Which speaking style involves the speaker delivering a speech from memory?

  • Extemporaneous
  • Manuscript
  • Memorized (correct)
  • Impromptu

How does clearness in communication benefit the audience?

  • By overcomplicating the message
  • By focusing on a single objective (correct)
  • By expressing multiple ideas simultaneously
  • By using industry-specific jargon

What defines intra personal communication?

<p>Communication that occurs within one person's mind (C)</p> Signup and view all the answers

Which of the following communication types is characterized by delivering speeches to a live audience?

<p>Public Speaking (A)</p> Signup and view all the answers

Which communication function involves managing the behaviors of others?

<p>Control (C)</p> Signup and view all the answers

What is the primary purpose of the Motivation function in communication?

<p>To achieve a goal (D)</p> Signup and view all the answers

Which characteristic of effective communication ensures that the message is direct and free from irrelevant details?

<p>Conciseness (C)</p> Signup and view all the answers

What function of communication allows individuals to express their feelings and emotions?

<p>Emotional Expression (B)</p> Signup and view all the answers

Which of the following is NOT one of the 7Cs of effective communication?

<p>Clarity (A)</p> Signup and view all the answers

What purpose does the Information Dissemination function serve in communication?

<p>To ask or give information (D)</p> Signup and view all the answers

How does Consideration impact effective communication?

<p>It involves personalization of messages. (B)</p> Signup and view all the answers

Which of the following statements best describes Concreteness in communication?

<p>It includes facts and real-life examples. (D)</p> Signup and view all the answers

Flashcards

Intra-personal Communication

Communication that happens within one person, where the person is both the sender and receiver of the message.

Inter-personal Communication

Communication between two or more people in a personal relationship.

Public Speaking

Delivering a speech to a live audience.

Mass Communication

Communication using media like TV, radio, or newspapers.

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Extemporaneous Speaking Style

Prepared but not memorized speech, involves notes during delivery.

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Communication Function

The reason or purpose behind a communication act.

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Control Function

Using communication to manage others' behavior.

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Information Function

Sharing or requesting information.

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Social Interaction Function

Communication for connecting with others.

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Motivation Function

Encouraging or motivating others to achieve goals.

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Emotional Expression Function

Sharing feelings and emotions through communication.

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Complete Communication

A message that includes everything necessary for the receiver to understand.

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Concise Communication

Clear and direct communication, avoiding unnecessary details.

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Study Notes

Communication Functions

  • Communication functions are divided into verbal and nonverbal categories.
  • Reasons for communication are based on the speaker's purpose.

Communication Types

  • Control: Controlling or managing other people's behaviors. Communication functions to control behavior.
  • Information Dissemination: Asking or giving information. Exchange of any information. Communication functions to convey information.
  • Social Interaction: Interacting with other people. Social interaction allows people to be connected to one another.
  • Motivation: Communicating to achieve a goal. Communication motivates or encourages people to live better.
  • Emotional Expression: Expressing your own emotions and feelings. Communication facilitates the expression of feelings and emotions.

The 7Cs of Effective Communication

  • Completeness: Complete communication includes everything the receiver needs to respond, react or evaluate properly.
  • Conciseness: Making the message direct and to the point by eliminating insignificant or redundant information.
  • Consideration: Considering the receiver's mood, background, race, preference, education, status and needs. Building rapport with the audience.
  • Concreteness: Using facts, figures, and real examples to make the message clear and connected.
  • Courtesy: Showing respect for the receiver's culture, values and beliefs. Courteous behavior creates a positive message.
  • Clearness: Using simple and precise words to express ideas and focusing on one message to avoid confusion.
  • Correctness: Using proper grammar to eliminate negative impact and enhance credibility.

Types of Speeches

  • Manuscript: A written speech read aloud from a teleprompter or paper.
  • Memorized: A speech recited from memory without notes.
  • Impromptu: A speech given without preparation.
  • Extemporaneous: A carefully prepared and rehearsed speech, but not memorized.

Types of Communication

  • Intrapersonal: Communication that centers on one person, where the speaker acts both as sender and receiver.
  • Interpersonal: Communication between two or more people. Focuses on established personal relationships.
  • Public Speaking: The practice of delivering speeches to a live audience.
  • Mass Communication: Communication through various media such as television, radio, newspapers, magazines, and the internet.

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