Communication Concepts: Essential Components and Models
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Questions and Answers

Which form of communication is described as reliable, suitable for lengthy and complicated information, and creates a paper trail for future reference?

  • Posters
  • Formal Letters (correct)
  • Email
  • Internal Business Memos

What makes listening the most difficult communication skill to practice?

  • Hearing what someone is saying
  • Decoding non-verbal signals
  • Filtering the message without bias (correct)
  • Understanding the content

Which form of communication is primarily characterized by impartiality and objectivity?

  • Technical Communication
  • General Communication
  • Professional Communication (correct)
  • Informal Communication

Why is reading considered threatening to master in today's society?

<p>Threatening due to limited time spent reading (B)</p> Signup and view all the answers

Which type of communication is both oral and written, and follows a set pattern?

<p>Technical Communication (B)</p> Signup and view all the answers

Which type of communication skill involves using positive language, 'I' statements, and speaking style?

<p>Verbal communication (speaking) (C)</p> Signup and view all the answers

What are the limitations of verbal communication (speaking)?

<p>Future ref. not possible, not-effective if poor speaker, and not suitable for lengthy details (C)</p> Signup and view all the answers

Which type of communication skill involves signs, symbols, body language, and facial expressions?

<p>Non-verbal communication (B)</p> Signup and view all the answers

What are the essential components of communication as mentioned in the text?

<p>Intra-personal, inter-personal, group, public, and mass (D)</p> Signup and view all the answers

Which type of communication skill is described as involving variations in voice characteristics, touch, and even style of clothing?

<p>Non-verbal communication (A)</p> Signup and view all the answers

Verbal communication skills include using positive language, 'I' statements, and confidence versus aggression.

<p>True (A)</p> Signup and view all the answers

Non-verbal communication involves signs, symbols, body language, and facial expressions.

<p>True (A)</p> Signup and view all the answers

Listening is characterized as the most difficult communication skill to practice.

<p>True (A)</p> Signup and view all the answers

Verbal communication (speaking) is not suitable for lengthy details and future reference.

<p>True (A)</p> Signup and view all the answers

Written communication is described as reliable, suitable for lengthy and complicated information, and creates a paper trail for future reference.

<p>True (A)</p> Signup and view all the answers

Written communication is limited to literates only.

<p>True (A)</p> Signup and view all the answers

Listening involves not only hearing what someone is saying, but also understanding the content and decoding non-verbal signals.

<p>True (A)</p> Signup and view all the answers

Professional communication is characterized by certain formal elements and objectivity.

<p>True (A)</p> Signup and view all the answers

General communication can be both oral and written, while technical communication is mostly formal.

<p>False (B)</p> Signup and view all the answers

Reading is considered threatening to master because people, especially young people, are spending less time reading due to social networking sites and instant messaging.

<p>True (A)</p> Signup and view all the answers

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