20 Questions
Which form of communication is described as reliable, suitable for lengthy and complicated information, and creates a paper trail for future reference?
Formal Letters
What makes listening the most difficult communication skill to practice?
Filtering the message without bias
Which form of communication is primarily characterized by impartiality and objectivity?
Professional Communication
Why is reading considered threatening to master in today's society?
Threatening due to limited time spent reading
Which type of communication is both oral and written, and follows a set pattern?
Technical Communication
Which type of communication skill involves using positive language, 'I' statements, and speaking style?
Verbal communication (speaking)
What are the limitations of verbal communication (speaking)?
Future ref. not possible, not-effective if poor speaker, and not suitable for lengthy details
Which type of communication skill involves signs, symbols, body language, and facial expressions?
Non-verbal communication
What are the essential components of communication as mentioned in the text?
Intra-personal, inter-personal, group, public, and mass
Which type of communication skill is described as involving variations in voice characteristics, touch, and even style of clothing?
Non-verbal communication
Verbal communication skills include using positive language, 'I' statements, and confidence versus aggression.
True
Non-verbal communication involves signs, symbols, body language, and facial expressions.
True
Listening is characterized as the most difficult communication skill to practice.
True
Verbal communication (speaking) is not suitable for lengthy details and future reference.
True
Written communication is described as reliable, suitable for lengthy and complicated information, and creates a paper trail for future reference.
True
Written communication is limited to literates only.
True
Listening involves not only hearing what someone is saying, but also understanding the content and decoding non-verbal signals.
True
Professional communication is characterized by certain formal elements and objectivity.
True
General communication can be both oral and written, while technical communication is mostly formal.
False
Reading is considered threatening to master because people, especially young people, are spending less time reading due to social networking sites and instant messaging.
True
Test your knowledge on communication concepts, essential components, and models. Explore the different types of communication skills and their importance in various contexts such as education and work.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
