Communication Challenges
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Questions and Answers

Which of the following is the most appropriate action to take when encountering a patient who does not speak English or any language you understand?

  • Ask the patient's family member to translate for you (correct)
  • Advise the patient alone with the help of a language translation app
  • Refuse to advise the patient due to language barriers
  • Write down the medication instructions for the patient to read

    • What is the role of the ward pharmacist in this situation?

  • To advise the patient on the new medication
  • To translate for the patient
  • To ensure the patient receives the medication (correct)
  • To monitor the patient's progress on the medication

    • Why is it important to ensure clear communication with non-English speaking patients?

  • To avoid legal liability
  • To prevent medication errors (correct)
  • To save time during the consultation
  • To meet performance targets

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