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Questions and Answers
Which of the following strategies can help avoid communication breakdown? (Select all that apply)
What is communication breakdown?
A failure or interruption in the process of exchanging information or ideas between two or more people.
Which of the following are barriers to communication? (Select all that apply)
Listening with your ears and eyes is an effective strategy to avoid communication breakdown.
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The seven features of effective communication are known as the _____.
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Match the features of effective communication to their descriptions:
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Study Notes
Communication Breakdown
- Defined as a failure or interruption in exchanging information or ideas between individuals.
- Impacts interactions at home, school, and within communities.
- Barriers contributing to breakdown include physiological, psychological, cultural, and linguistic factors.
Strategies to Avoid Communication Breakdown
- Clarify thoughts before speaking to enhance message delivery.
- Practice active listening to ensure understanding and engagement.
- Pay attention to body language and tone to reinforce verbal messages.
- Encourage feedback to build confidence and improve communication skills.
- Opt for face-to-face communication for discussing significant issues.
Additional Strategies
- Maintain focus on the topic at hand to avoid misunderstandings.
- Speak clearly and intelligibly to ensure the audience comprehends the message.
- Use both auditory and visual cues while listening to enhance understanding.
- Reduce distractions to improve concentration during conversations.
- Be specific in communication to prevent ambiguity.
- Avoid jumping to conclusions, which can lead to misinterpretations.
Features of Effective Communication (7C's)
- Completeness: Ensure all necessary information is conveyed.
- Conciseness: Be brief and to the point without sacrificing clarity.
- Concreteness: Provide specific facts and figures to support messages.
- Courtesy: Communicate with respect and politeness.
- Consideration: Take the audience's perspective and needs into account.
- Clearness: Use simple language to convey messages clearly.
- Correctness: Use accurate information and proper language.
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Description
This quiz explores the concept of communication breakdown, its causes, and the issues it can create in various settings. It also delves into strategies to avoid such breakdowns by addressing different barriers to effective communication. Test your understanding of these crucial communication skills.
