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Questions and Answers
What are examples of giving information in communication?
What are examples of giving information in communication?
- Thinking and analyzing
- Speaking and writing (correct)
- Questioning and doubting
- Observing and reflecting
How do fixed perspectives affect communication?
How do fixed perspectives affect communication?
- They enhance understanding of different viewpoints
- They lead to effective problem-solving
- They have no impact on communication
- They may cause misinterpretation of friendly behavior as scolding (correct)
What are examples of receiving information in communication?
What are examples of receiving information in communication?
- Reading and listening (correct)
- Debating and arguing
- Presenting and persuading
- Negotiating and compromising
What can act as barriers to clear communication?
What can act as barriers to clear communication?
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Study Notes
Information Giving
- Examples include: sharing news, providing instructions, explaining a concept, offering feedback, giving warnings.
- Involves a sender conveying a message to a receiver.
Fixed Perspectives
- Rigid viewpoints can hinder clear communication and understanding.
- Individuals may hold onto pre-conceived notions, making them resistant to new information.
- This can lead to misunderstandings, misinterpretations, and conflict.
Information Receiving
- Examples include: listening attentively, observing body language, reading written documents, taking notes, asking questions for clarification.
- The receiver's ability to understand and interpret the message is crucial for successful communication.
Barriers to Communication
- Physical distractions: noise, visual clutter, discomfort, and interruptions.
- Psychological barriers: emotions, preconceptions, biases, and defensiveness.
- Cultural differences: language barriers, customs, values, and social norms.
- Lack of clarity or misunderstandings in communication.
- Encoding errors: message transmitted is not what the sender intended to convey.
- Decodings errors: Receiver interprets the message differently than intended.
- Technical faults: interruptions in a technical system, such as a phone call or a website.
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