Communication and Nonverbal Cues

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Questions and Answers

What is proxemics?

The study of the communicative function of space, specifically the distance between people in interactions.

What is the range of personal distance in proxemics?

  • 12 to more than 25 feet
  • 4 to 12 feet
  • 18 inches to 4 feet (correct)
  • 0 to 18 inches

What are the four proxemic distances?

  • Personal, Social, Public, Territoriality (correct)
  • Intimate, Social, Casual, Public
  • Personal, Private, Public, Community
  • Social, Close, Remote, Public

Pupil dilation indicates a person's level of interest and emotional arousal.

<p>True (A)</p> Signup and view all the answers

What does emotional display refer to?

<p>Expressing emotions and interpreting the emotions of others based on cultural rules.</p> Signup and view all the answers

What does artifactual communication refer to?

<p>Messages composed of objects made by human hands (C)</p> Signup and view all the answers

Types of feedback include positive-negative, person focused-message focused, and _____.

<p>immediate-delayed</p> Signup and view all the answers

What is positive face?

<p>The desire to be viewed positively by others.</p> Signup and view all the answers

What is the first step in handling grief-stricken individuals?

<p>Confirm the other person and the person's emotions.</p> Signup and view all the answers

Which cultures are considered monochronic?

<p>US, Germany, Switzerland (C)</p> Signup and view all the answers

What do the principles of emotions state?

<p>Emotions occur in stages, starting from an event that triggers feelings.</p> Signup and view all the answers

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Study Notes

Proxemics

  • Proxemics studies how people use space in communication, including interaction distances and spatial organization.
  • Distances include personal (18 inches to 4 feet), social (4 to 12 feet), public (12 to more than 25 feet), and territoriality (possessiveness over an area or objects).

Pupil Dilation

  • Dilated pupils indicate attraction; studies show people are drawn to individuals with larger pupils.
  • Pupil size reflects emotional arousal and interest, reacting to the presence of an attractive person.

Gender and Emotional Display

  • Emotional display involves expressing and interpreting emotions based on cultural guidelines for appropriateness.
  • There are differing rules for men and women regarding emotional expressions and what is deemed acceptable.

Meaning

  • Meaning arises from the combination of verbal and nonverbal messages and is shaped by the receiver's thoughts and feelings.
  • Interpretations can vary significantly; the same message may appear controlling to one person and benign to another.

Artifactual Communication

  • Artifactual communication conveys messages through human-made objects.
  • Types include space decoration (interior design), color communication (color meanings), and clothing/body adornment (cultural expressions).

Types of Feedback

  • Feedback types include:
    • Positive-negative: compliments vs. criticism
    • Person focused-message focused: personal traits vs. message clarity
    • Immediate-delayed: response timing
    • Low monitored-high monitored: level of spontaneity
    • Supportive-critical: nature of the feedback.

Positive/Negative Face

  • Positive face refers to the desire to be viewed favorably by others.
  • Negative face emphasizes the need for autonomy and personal freedom.

Handling the Grief-stricken

  • Properly handling grief involves confirming emotions, allowing grief expression, and being sensitive to individual cues.
  • Avoid phrases like "I know how you feel" and focus on empathy and support rather than forcing positivity.

Monochronism/Polychronism

  • Monochronism is the preference for completing one task at a time; cultures such as the US, Germany, and Switzerland value punctuality.
  • Polychronism allows for flexibility in time; the importance lies in social relationships over strict task completion.

Principles of Emotions

  • Emotions occur in stages, initiated by events that trigger emotional responses, which include physical reactions and personal reflections.

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