Communicating for Work Purposes Module 4 Lesson 2

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What is the primary goal of workplace communication?

To get tasks done and achieve organizational objectives (correct)

To build a social bond among colleagues

To demonstrate one's language proficiency

To share personal opinions and ideas

What is unique about workplace communication compared to academic or scholastic writing?

It is only used for external communication

It serves specific purposes for particular individuals, groups, or organizations (correct)

It is only used for internal communication

It is more formal

What is the tone of workplace communication?

Formal for official transactions to somewhat casual, collegial (correct)

Always casual and social

Always aggressive and competitive

Always friendly and personal

What is business writing a type of?

Professional communication (D) Signup and view all the answers

What is a key aspect of workplace communication?

Achieving accountability and record keeping (D) Signup and view all the answers

What is the purpose of adopting awareness of audience and context in presenting ideas?

To persuade the audience (B) Signup and view all the answers

What is the primary purpose of a resume?

To introduce yourself to a hiring manager and showcase your skills and qualifications (B) Signup and view all the answers

What should you do before writing your resume?

Research the company and tailor your resume to the specific job (A) Signup and view all the answers

What is the purpose of customizing your resume for each job?

To highlight the skills and experiences that match the job requirements (A) Signup and view all the answers

What is the ultimate goal of a resume?

To get an interview with the hiring manager (D) Signup and view all the answers

What is another term for business writing?

Business communication (C) Signup and view all the answers

What should you focus on when writing your resume?

The skills and experiences that support your career objective (B) Signup and view all the answers

What is the purpose of a resume according to the text?

To capture attention and get to the next stage in the recruitment process (D) Signup and view all the answers

What type of communication occurs between a manager and a trainee?

Downward communication (C) Signup and view all the answers

What should you consider when researching a job?

What type of person and experience are required for the job (A) Signup and view all the answers

What is an example of lateral communication?

A phone call between two coworkers (B) Signup and view all the answers

What type of communication occurs between a company and its suppliers?

Outward communication (C) Signup and view all the answers

What is the purpose of a cover letter?

To introduce a resume to an employer (B) Signup and view all the answers

What is the primary focus of the job candidate in describing their experience as a lawn care worker?

The transferable skills that can be applied to other roles (D) Signup and view all the answers

What is the purpose of quantifying accomplishments in a job application?

To demonstrate the significance of the accomplishment (A) Signup and view all the answers

What is the primary purpose of a cover letter?

To demonstrate a match between the employer's needs and the applicant's attributes (A) Signup and view all the answers

What is the typical length of a cover letter?

Three to five paragraphs (B) Signup and view all the answers

What should the opening paragraph of a cover letter do?

Catch the employer's attention and state the position being applied for (B) Signup and view all the answers

What should the middle paragraph of a cover letter do?

Develop the theme by providing specific examples of qualifications (B) Signup and view all the answers

What is one of the benefits of good organizational communication?

Higher employee job satisfaction (B) Signup and view all the answers

What is one of the reasons why documented communication is necessary?

To serve as evidence (B) Signup and view all the answers

What is an advantage of using letters in business communication?

It is an inexpensive and convenient mode of communication (B) Signup and view all the answers

Why is professional correspondence important in business?

It helps in maintaining a proper relationship (B) Signup and view all the answers

What is a benefit of using letters in business communication?

It creates goodwill (B) Signup and view all the answers

Why is business correspondence necessary in today's business environment?

Business activities are scattered across geographical locations (A) Signup and view all the answers