30 Questions
What is the primary goal of workplace communication?
To get tasks done and achieve organizational objectives
What is unique about workplace communication compared to academic or scholastic writing?
It serves specific purposes for particular individuals, groups, or organizations
What is the tone of workplace communication?
Formal for official transactions to somewhat casual, collegial
What is business writing a type of?
Professional communication
What is a key aspect of workplace communication?
Achieving accountability and record keeping
What is the purpose of adopting awareness of audience and context in presenting ideas?
To persuade the audience
What is the primary purpose of a resume?
To introduce yourself to a hiring manager and showcase your skills and qualifications
What should you do before writing your resume?
Research the company and tailor your resume to the specific job
What is the purpose of customizing your resume for each job?
To highlight the skills and experiences that match the job requirements
What is the ultimate goal of a resume?
To get an interview with the hiring manager
What is another term for business writing?
Business communication
What should you focus on when writing your resume?
The skills and experiences that support your career objective
What is the purpose of a resume according to the text?
To capture attention and get to the next stage in the recruitment process
What type of communication occurs between a manager and a trainee?
Downward communication
What should you consider when researching a job?
What type of person and experience are required for the job
What is an example of lateral communication?
A phone call between two coworkers
What type of communication occurs between a company and its suppliers?
Outward communication
What is the purpose of a cover letter?
To introduce a resume to an employer
What is the primary focus of the job candidate in describing their experience as a lawn care worker?
The transferable skills that can be applied to other roles
What is the purpose of quantifying accomplishments in a job application?
To demonstrate the significance of the accomplishment
What is the primary purpose of a cover letter?
To demonstrate a match between the employer's needs and the applicant's attributes
What is the typical length of a cover letter?
Three to five paragraphs
What should the opening paragraph of a cover letter do?
Catch the employer's attention and state the position being applied for
What should the middle paragraph of a cover letter do?
Develop the theme by providing specific examples of qualifications
What is one of the benefits of good organizational communication?
Higher employee job satisfaction
What is one of the reasons why documented communication is necessary?
To serve as evidence
What is an advantage of using letters in business communication?
It is an inexpensive and convenient mode of communication
Why is professional correspondence important in business?
It helps in maintaining a proper relationship
What is a benefit of using letters in business communication?
It creates goodwill
Why is business correspondence necessary in today's business environment?
Business activities are scattered across geographical locations
Learn about effective communication in the workplace, including presenting ideas persuasively and adapting to your audience and context.
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