Communicating for Work Purposes Module 4 Lesson 2
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Questions and Answers

What is the primary goal of workplace communication?

  • To get tasks done and achieve organizational objectives (correct)
  • To build a social bond among colleagues
  • To demonstrate one's language proficiency
  • To share personal opinions and ideas

What is unique about workplace communication compared to academic or scholastic writing?

  • It is only used for external communication
  • It serves specific purposes for particular individuals, groups, or organizations (correct)
  • It is only used for internal communication
  • It is more formal

What is the tone of workplace communication?

  • Formal for official transactions to somewhat casual, collegial (correct)
  • Always casual and social
  • Always aggressive and competitive
  • Always friendly and personal

What is business writing a type of?

<p>Professional communication (D)</p> Signup and view all the answers

What is a key aspect of workplace communication?

<p>Achieving accountability and record keeping (D)</p> Signup and view all the answers

What is the purpose of adopting awareness of audience and context in presenting ideas?

<p>To persuade the audience (B)</p> Signup and view all the answers

What is the primary purpose of a resume?

<p>To introduce yourself to a hiring manager and showcase your skills and qualifications (B)</p> Signup and view all the answers

What should you do before writing your resume?

<p>Research the company and tailor your resume to the specific job (A)</p> Signup and view all the answers

What is the purpose of customizing your resume for each job?

<p>To highlight the skills and experiences that match the job requirements (A)</p> Signup and view all the answers

What is the ultimate goal of a resume?

<p>To get an interview with the hiring manager (D)</p> Signup and view all the answers

What is another term for business writing?

<p>Business communication (C)</p> Signup and view all the answers

What should you focus on when writing your resume?

<p>The skills and experiences that support your career objective (B)</p> Signup and view all the answers

What is the purpose of a resume according to the text?

<p>To capture attention and get to the next stage in the recruitment process (D)</p> Signup and view all the answers

What type of communication occurs between a manager and a trainee?

<p>Downward communication (C)</p> Signup and view all the answers

What should you consider when researching a job?

<p>What type of person and experience are required for the job (A)</p> Signup and view all the answers

What is an example of lateral communication?

<p>A phone call between two coworkers (B)</p> Signup and view all the answers

What type of communication occurs between a company and its suppliers?

<p>Outward communication (C)</p> Signup and view all the answers

What is the purpose of a cover letter?

<p>To introduce a resume to an employer (B)</p> Signup and view all the answers

What is the primary focus of the job candidate in describing their experience as a lawn care worker?

<p>The transferable skills that can be applied to other roles (D)</p> Signup and view all the answers

What is the purpose of quantifying accomplishments in a job application?

<p>To demonstrate the significance of the accomplishment (A)</p> Signup and view all the answers

What is the primary purpose of a cover letter?

<p>To demonstrate a match between the employer's needs and the applicant's attributes (A)</p> Signup and view all the answers

What is the typical length of a cover letter?

<p>Three to five paragraphs (B)</p> Signup and view all the answers

What should the opening paragraph of a cover letter do?

<p>Catch the employer's attention and state the position being applied for (B)</p> Signup and view all the answers

What should the middle paragraph of a cover letter do?

<p>Develop the theme by providing specific examples of qualifications (B)</p> Signup and view all the answers

What is one of the benefits of good organizational communication?

<p>Higher employee job satisfaction (B)</p> Signup and view all the answers

What is one of the reasons why documented communication is necessary?

<p>To serve as evidence (B)</p> Signup and view all the answers

What is an advantage of using letters in business communication?

<p>It is an inexpensive and convenient mode of communication (B)</p> Signup and view all the answers

Why is professional correspondence important in business?

<p>It helps in maintaining a proper relationship (B)</p> Signup and view all the answers

What is a benefit of using letters in business communication?

<p>It creates goodwill (B)</p> Signup and view all the answers

Why is business correspondence necessary in today's business environment?

<p>Business activities are scattered across geographical locations (A)</p> Signup and view all the answers

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