COIDA Overview and Impacts

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Questions and Answers

According to the provided text, who is excluded from coverage under COIDA?

Workers guilty of wilful misconduct, those working outside of South Africa for at least twelve months, members of the SA Defence Force, or Police services.

What is the primary function of the Compensation Board, according to the text?

To advise the Minister of Labour on the application and provisions of COIDA.

Besides promoting safety, what is another positive impact of the COIDA on businesses, according to the provided text?

Employers are protected from financial burden should an accident occur in the workplace, provided the employer was not negligent.

What is one way COIDA enhances social responsibility?

<p>Businesses cannot employ workers at random in dangerous working conditions, because they need to meet safety requirements.</p> Signup and view all the answers

How does the COIDA ensure that workers are treated with dignity and viewed as valuable?

<p>Businesses view workers as valuable assets and not just workers because of safety standards and compensation requirements.</p> Signup and view all the answers

What financial benefit will dependents receive in the event of an employee's death due to a work-related incident?

<p>Financial support.</p> Signup and view all the answers

What is one negative aspect of claiming compensation under COIDA, as stated in the text?

<p>Claiming processes can be time-consuming.</p> Signup and view all the answers

What type of worker is excluded from COIDA cover?

<p>Domestic workers.</p> Signup and view all the answers

What is a potential consequence for a business that submits false information regarding its B-BBEE status when bidding for a government contract?

<p>The government will cancel the contract and the business could be banned from participating in government contracts for up to 10 years.</p> Signup and view all the answers

What is one specific way businesses can comply with the BBBEE?

<p>Businesses can comply by appointing black people in managerial positions or selling shares to black employees.</p> Signup and view all the answers

A business that fails to meet specific minimum compliance requirements for ownership, skills development and new enterprise and supplier development faces what consequence?

<p>It will be automatically downgraded by one level.</p> Signup and view all the answers

What is the name of the act that promotes a fair but competitive credit market in South Africa?

<p>The National Credit Act (NCA).</p> Signup and view all the answers

According to the provided text, what is the primary goal of the Broad Based Black Economic Empowerment Act (BBBEE)?

<p>To enable wealth to be spread more broadly across all population groups.</p> Signup and view all the answers

Name two specific actions businesses can take to implement the 'management control' pillar of BBBEE.

<p>Appoint black people in senior executive positions and involve black people in decision-making processes.</p> Signup and view all the answers

Give one example of how the National Credit Act (NCA) impacts businesses positively.

<p>It can lead to lower bad debts resulting in better cash flow or protect businesses against non-paying consumers.</p> Signup and view all the answers

What is one of the main purposes of the National Credit Act (NCA) concerning consumers?

<p>To promote the social and financial interest of consumers, ensure consumers know what is in their credit agreements, or prevent discrimination.</p> Signup and view all the answers

What specific action can a business take that will give them points in both management and ownership?

<p>Selling more than 25% of shares to black investors, some of whom become directors.</p> Signup and view all the answers

What is a challenge that some businesses face when trying to implement the 'management control' pillar of BBBEE?

<p>A shortage of skilled black managers/directors.</p> Signup and view all the answers

What is a major penalty for businesses violating the BBBEE act related to fronting practices?

<p>A business may face imprisonment, a fine of up to 10% of their annual turnover, and potential loss of government contracts.</p> Signup and view all the answers

What is the role of the National Credit Regulator (NCR) as it relates to the National Credit Act (NCA)?

<p>The NCA makes provision for the establishment of the National Credit Regulator (NCR).</p> Signup and view all the answers

What does the word 'implication' refer to within the context of the BBBEE Act?

<p>What businesses should do to comply with the Act and the things preventing them from implementing the Act.</p> Signup and view all the answers

Besides management control, name two other pillars of the BBBEE outlined in the text.

<p>Skills development and ownership.</p> Signup and view all the answers

What are two specific ways a business can engage in 'skills development' as outlined by BBBEE?

<p>Engaging black employees in skills development initiatives and providing learnerships/learning programs to black employees.</p> Signup and view all the answers

Why is it important for businesses to know the implications of BBBEE pillars?

<p>So they can understand the impact of BBBEE on businesses.</p> Signup and view all the answers

According to the provided information, what is one key practice that credit providers should follow regarding loan costs?

<p>All costs of the loan should be disclosed without any hidden costs.</p> Signup and view all the answers

Before granting a loan, what specific type of records must credit providers obtain and check on their clients?

<p>Credit records/checks of clients.</p> Signup and view all the answers

What is the name of the organization that credit businesses are required to register with?

<p>National Credit Regulator.</p> Signup and view all the answers

What specific assessment must be conducted by a credit provider to determine if a consumer can manage the loan?

<p>An affordability assessment.</p> Signup and view all the answers

According to the provided information, what is one specific right that consumers have regarding loan agreements?

<p>Consumers have a right to receive pre-agreement documentation before concluding any credit transaction.</p> Signup and view all the answers

If a consumer cannot afford to repay their debts, what is one option available to them, as per the provided information?

<p>Consumers can apply for debt review/counselling.</p> Signup and view all the answers

What is one purpose of the Consumer Protection Act (CPA) discussed in the text?

<p>Promotes responsible consumer behaviour.</p> Signup and view all the answers

What is one role of the National Consumer Commission (NCC) under the Consumer Protection Act?

<p>To establish national standards to protect consumers.</p> Signup and view all the answers

What is the initial step an employer should take when placing an employee in a new position?

<p>The employer should outline the specific responsibilities and expectations of the new position.</p> Signup and view all the answers

Why is it important for employers to determine the relationship between job expectations and employee competencies during placement?

<p>To ensure the employee has the necessary skills and abilities to successfully fulfill the role.</p> Signup and view all the answers

How can psychometric tests help determine an employee's suitability for a specific role?

<p>Psychometric tests help determine an employee's strengths, weaknesses, skills, and interests.</p> Signup and view all the answers

How does investment in training programs demonstrate an employer's value for its employees?

<p>It shows that the employer is willing to invest in their development and future within the company.</p> Signup and view all the answers

Explain how training programs impact productivity.

<p>Effective training programs usually increase productivity by strengthening emplyee skills.</p> Signup and view all the answers

Contrast piecemeal and time related salary determination methods.

<p>Piecemeal pays workers based on the number of items produced or actions performed, while time-related pays workers based on their hours worked.</p> Signup and view all the answers

According to the provided document, in what two types of industries is piecemeal payment most often used?

<p>Piecemeal payment is often used in the textile and technology industries.</p> Signup and view all the answers

How does the Basic Conditions of Employment Act (BCEA) influence salary determination?

<p>The BCEA outlines legal aspects such as employment contract types, that may influence salary determination and ensures fair labour practices.</p> Signup and view all the answers

What is one way the Labour Relations Act promotes orderly negotiations?

<p>It promotes employee participation in decision making.</p> Signup and view all the answers

Besides promoting diversity, what else should the Employment Equity Act ensure?

<p>Equal pay for work of equal value.</p> Signup and view all the answers

What is one action a business must take under the Skills Development Act?

<p>Contribute 1% of their salary bill to the Skills Development Levy.</p> Signup and view all the answers

What should a human resource manager allow workers to do to promote interests of all employees?

<p>Form workplace forums or trade unions.</p> Signup and view all the answers

What is one thing a business should clarify when hiring employees, according to the text?

<p>The transfer of contracts of employment.</p> Signup and view all the answers

What is one action related to employment equity that a business must report to the Department of Labour?

<p>Progress in the implementation of the equity plan.</p> Signup and view all the answers

Why might a business conduct medical or psychological tests?

<p>When deemed necessary.</p> Signup and view all the answers

What is one way the Employment Equity Act promotes a more representative workplace?

<p>Ensuring the workplace represents the demographics of the country at all levels.</p> Signup and view all the answers

Flashcards

What is the purpose of the BBBEE Act?

The Broad-Based Black Economic Empowerment (BBBEE) Act aims to distribute wealth more equitably across South Africa's population groups.

How does the BBBEE Act aim to achieve its goals?

The BBBEE Act encourages businesses to implement positive changes across various areas to promote transformation and inclusivity.

What are the pillars of the BBBEE Act?

The BBBEE Act identifies key areas where businesses should focus their transformation efforts, such as skills development, management control, and ownership.

What is the implication of the 'Management Control' pillar for businesses?

This pillar focuses on ensuring that black individuals are represented in leadership positions and decision-making processes within businesses.

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What is the implication of the 'Skills Development' pillar for businesses?

Businesses are encouraged to provide training opportunities and development programs for black employees to enhance their skills.

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What is the implication of the 'Ownership' pillar for businesses?

This pillar encourages businesses to sell a significant portion of their shares to black investors, promoting ownership and representation.

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What is the implication of the 'Enterprise and Supplier Development' pillar for businesses?

This pillar encourages businesses to invest in the growth and development of small black-owned businesses, fostering economic empowerment.

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What is the implication of the 'Socio-economic Development' pillar for businesses?

This pillar emphasizes businesses’ commitment to social responsibility and investments in community development initiatives.

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What is COIDA?

COIDA is a South African law that aims to protect employees from financial hardship if they become ill or injured at work. It covers a variety of circumstances, including accidents and work-related illnesses.

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Who does COIDA cover?

This law applies to all full-time and casual workers in South Africa, ensuring that everyone is covered.

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Who is excluded from COIDA protection?

COIDA excludes workers who are found guilty of deliberate misconduct, those working outside of South Africa long term, and members of the military and police forces.

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Who manages COIDA implementations?

The Compensation Board is responsible for advising the Minister of Labour on how COIDA should be implemented and enforced.

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What are the benefits of COIDA for businesses?

It promotes a safer work environment by incentivizing businesses to prioritize safety procedures and reduce workplace accidents.

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How does COIDA protect businesses financially?

Employers are protected from financial burden in case of workplace accidents, as long as they weren't negligent.

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What is a potential disadvantage of COIDA for employees?

The process of claiming compensation under COIDA, while relatively simple, can take time because of the thorough investigation required.

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Which employee groups are not covered by COIDA?

Domestic and military workers are excluded, meaning they are not covered by the protection offered by COIDA.

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BEE Compliance Downgrade

Failing to meet minimum BEE compliance (40% on ownership, skills, new enterprises, and supplier development) results in a downgrade by one level.

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Penalties for BEE Non-Compliance

A business can be barred from participating in government contracts for a period of 10 years or even lose licenses and authorizations for non-compliance.

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Purpose of the National Credit Act

The National Credit Act promotes fair competition in the credit market, protects consumers, and ensures access to credit for all.

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Impact of the NCA on Businesses

The NCA helps businesses avoid risky lending, protects against non-paying consumers, and increases transparency in credit transactions.

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Appointing Black Managers

Businesses must appoint qualified black individuals in managerial positions to promote diversity and comply with BEE standards.

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Sharing Ownership with Black Employees

Offering shares to black employees is a key component of BEE compliance, demonstrating ownership and empowerment.

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Developing Small Businesses

Supporting the development of small businesses and enterprises through ESD is a core element of BEE compliance.

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Outsourcing to BEE-compliant Suppliers

Businesses must outsource services to BEE-compliant suppliers, contributing to the economic empowerment of black-owned businesses.

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Placement Procedure: Matching Skills and Expectations

Matching employee skills and expectations. The employer analyzes the employee's strengths, weaknesses, interests, and skills to determine if they align with the requirements of the new role.

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Training's Importance in HRM

Providing training helps employees learn new skills, improve their performance, and feel valued. It's a win-win for both employees and the company.

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Piecemeal Salary Determination

When workers are paid based on the quantity of items they produce, such as in factories where they are compensated for the number of units they created.

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Time-Related Salary Determination

When workers are paid for the time they spend at work, regardless of how many items they produce. This is common in many offices and businesses.

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BCEA and Salary Determination

A legal framework that outlines aspects like employment contracts, which in turn can impact how salaries are determined.

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BCEA and Remuneration Methods

The BCEA guides businesses to ensure fair labor practices and provides information on different remuneration methods to pay employees.

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BCEA and Income Tax Deduction

The BCEA requires businesses to deduct income tax from their employees' taxable salaries.

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BCEA and Fair Labor Practices

The BCEA promotes fair labor practices in salary determination, ensuring that employees are paid fairly based on their work and contract type.

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Labour Relations Act

This act promotes the resolution of labor disputes, protects employee & employer rights outlined in the Constitution, advances economic development, and facilitates fair business practices.

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Employment Equity Act

This act aims to ensure equal pay for equal work regardless of gender, race, or other factors, promoting diversity in the workplace.

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Skills Development Act (SDA)

This act mandates companies to contribute 1% of their salary bill to a Skills Development Levy, helping to fund skills development programs.

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Transfer of Contracts of Employment

This refers to the situation when a business is transferred to a new owner, the employment contracts of the employees are automatically transferred as well.

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Workplace Forums/Trade Unions

These forums are created in workplaces to promote the interests of all employees, providing a platform for collective voice and representation.

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Bargaining Council/CCMA Processes

This process involves following a specific set of steps to resolve disputes between employers and employees, ensuring fairness and due process.

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Affirmative Action

This refers to the process of ensuring that employees from designated groups are included and fairly considered during recruitment, promotion, and training opportunities.

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Restructuring Current Employment Policies

This involves analyzing and updating existing policies to accommodate designated groups, ensuring they are inclusive and equitable.

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What is the purpose of the National Credit Act?

The National Credit Act (NCA) aims to ensure responsible lending practices, protect consumers' rights, and provide fair access to credit. It establishes regulations and guidelines for credit providers to act ethically and transparently.

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What is an affordability assessment?

The NCA requires credit providers to conduct a thorough affordability assessment before granting a loan. This means evaluating a consumer's income, expenses, and credit history to determine if they can manage the monthly repayments without financial distress.

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What is pre-agreement documentation?

Before a consumer enters into a credit agreement, the credit provider must provide them with clear and understandable information about the terms and conditions of the loan. This helps consumers make informed decisions about accepting the loan.

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Can consumers access and challenge their credit records?

Consumers have the right to access their credit records and challenge any inaccuracies or errors found in their reports. This helps ensure that their credit history is accurate and can protect them from unfair lending decisions.

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What options are available for consumers struggling to repay their debts?

If a consumer is unable to repay their debts, they have the right to apply for debt review or counseling services. These services can help them manage their finances, negotiate repayment plans with their creditors, and explore options to avoid default or bankruptcy.

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What's the purpose of the Consumer Protection Act (CPA)?

The Consumer Protection Act (CPA) aims to promote responsible consumer behavior, protect consumers from harmful products and services, and establish national standards for consumer protection. It also encourages fair and accessible markets for businesses.

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What is the National Consumer Commission (NCC)?

The CPA establishes the National Consumer Commission (NCC) to oversee consumer protection matters and provide a platform for resolving consumer complaints and disputes. The NCC plays a crucial role in promoting responsible business practices and ensuring fair consumer transactions.

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Why is clear and understandable information important for consumers?

The Consumer Protection Act (CPA) emphasizes the need for businesses to provide consumers with clear and understandable information about their products and services. This includes providing clear explanations of any potential risks, limitations, or warranty terms.

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Study Notes

Business Roles

  • Learners must be able to outline/explain/discuss the strategic management process.
  • Learners must be able to apply the strategic management process to solve business-related problems.

Industrial Analysis Tools

  • Compile a SWOT analysis of a particular business.
  • Name and identify Porter's Five Forces model from given statements/scenarios.
  • Explain how PESTLE factors pose challenges to businesses.
  • Recommend ways in which businesses can deal with the challenges posed by PESTLE factors.
  • Explain/describe/discuss types of business strategies: integration, intensive, and diversification strategies.
  • Outline/Explain/Recommend/Advise businesses on the steps in strategy evaluation.
  • Decide on the desired outcome.

Business Ventures

  • Define/Elaborate on the meaning of problem-solving and decision making.
  • Explain/Differentiate/Distinguish between problem-solving and decision making.
  • Identify/Name/Outline/Explain problemsolving steps.
  • Apply the problem-solving steps from given scenarios/case studies.
  • Identify/Name problemsolving techniques from given scenarios/statements.
  • Explain/Advise businesses on how they can apply problemsolving techniques.
  • Explain/Discuss/Evaluate/Analyse the impact of problemsolving techniques.
  • Define/Elaborate on the meaning of creative thinking.
  • Explain the benefits/advantages of creative thinking in the workplace.
  • Explain/Recommend ways businesses can create an environment that promotes creative thinking in the workplace.

Total Quality Management (TQM)

  • Elaborate on the meaning of TQM.
  • Define/Identify TQM elements (Continuous skills development/Education and training, Total client/customer satisfaction, Continuous improvement of processes and system, Adequate financing and capacity, Monitoring and evaluation of quality processes).
  • Discuss/Analyse/Evaluate the impact of above stated TQM elements on large businesses.
  • Explain how businesses can apply the PDCA model/steps to improve the quality of products.
  • Explain the role/importance of quality circles in improving processes and systems.
  • Explain the impact of TQM if poorly implemented by businesses.
  • Explain ways in which TQM can reduce the cost of quality.

Business Ventures: Investment: Insurance

  • Define/Elaborate on the meaning of insurance and non-compulsory insurance.
  • Explain/Elaborate on the meaning of over-insurance and under-insurance and how to calculate average clause.
  • Differentiate between insurance and assurance, short-term and long-term insurance.
  • Outline the principles of insurance (indemnification, security/certainty, utmost good faith).
  • Elaborate on the meaning of compulsory insurance and give examples (UIF, RAF).
  • Explain the benefits paid out by the UIF.
  • Identify different types of compulsory insurance (short, and long term).

Business Ventures: Investment: Securities

  • Define/Elaborate on the meaning of investment, risk, return on investment (ROI).
  • Outline/Explain/Discuss the following factors that must be considered when making investment decisions (return of investment (ROI), risk, investment term, inflation rate, taxation, liquidity).
  • Discuss the various types of investment opportunities and their risk factors.
  • Explain/Discuss/Analyse/Evaluate the positives/advantages and negatives/disadvantages of Investment Examples (Mutual funds/Stokvels/Managed portfolio/Venture capital/32-day notice accounts/Debentures/Endowment/Retirement annuities).
  • Identify different types of shares from given scenarios, statements and scenarios.
  • Explain the meaning and differences between simple and compound interest and how to calculate it.

Business Roles: Team Performance and Conflict Management

  • Outline/Explain factors for successful team performance (Interpersonal attitudes, Shared values/Mutual trust and support, Communication, Cooperation/Collaboration).
  • Explain/Discuss different stages of team development: Forming, Storming, Norming, Performing, and Adjourning/Mourning.
  • Discuss how team dynamic theories can be used to improve performance.
  • Explain the difference between grievances and conflict.
  • Explain the procedures to deal with workplace grievances.

Business Roles: Presentation and Data Response

  • Outline/Explain the factors that should be considered when preparing and giving a presentation (before, during, and after).
  • Explain how to respond to questions after a presentation professionally.
  • Explain/Suggest areas of improvement in the next presentation.
  • Outline the aspects that must be considered when designing a multimedia presentation (e.g., visuals, structure).
  • Explain/discuss different visual aids (e.g., PowerPoint, transparencies, flip charts).
  • Discuss possible challenges and recommendations to each.

Business Roles: Social Responsibility and Corporate Citizenship

  • Define/Elaborate on the meaning of social responsibility and corporate social responsibility (CSR).
  • Explain the relationship between social responsibility and triple bottom line (profit, people, planet).
  • Discuss ways businesses can contribute to the community (charitable donations to NGOs, community education, employment and employee volunteer programmes).
  • Discuss the elements of corporate social responsibility (environment, ethical corporate social investment, health, safety, corporate governance, business ethics etc).
  • Explain Corporate Social Investment (CSI) and its purpose.
  • Explain the differences between CSR and CSI.

Business Operations: Quality of Performance

  • Define the following concepts: Quality, quality control, quality assurance, quality management, quality performance and quality management systems.
  • Explain the benefits and/or advantages of a good quality management system.
  • Explain the differences between quality control and quality assurance.
  • Explain how quality of performance can contribute to the success and/or failure of each business function.
  • Outline the quality indicators for each business function.
  • Explain Total Quality Management (TQM) and its elements (Continuous skills development, Total client satisfaction, Continuous improvement to processes and systems, Adequate financing and capacity, Monitoring and evaluating processes).

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