Ethics and Boundary Issues Quiz: Test Your Knowledge

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Questions and Answers

What is a code of ethics?

A set of legal rules

A compilation of jokes

Guiding moral principles governing actions (correct)

A manual for technical procedures

Which part of the body is NEVER included in therapeutic massage treatment?

Breasts

Armpit

Genitals (correct)

Scalp

Why should you be at the same height as your client?

To minimize power differential (correct)

To maximize power differential

To assert dominance

To intimidate the client

What do boundaries do in a professional setting?

Helps a person maintain a sense of comfort and saftey Signup and view all the answers

What are signs of client discomfort during a massage?

Withdrawal and fidgeting Signup and view all the answers

What are characteristics of boundaries?

Flexible, permeable, constantly changing Signup and view all the answers

What is the role of the practitioner in maintaining boundaries?

To respect and be sensitive to boundaries Signup and view all the answers

What are ethical violations related to money in therapy?

Charging too low or too high fees Signup and view all the answers

Why are boundaries considered important in therapy?

To establish a safe environment Signup and view all the answers

What behavior might indicate discomfort in a client during a massage session?

Grimacing Signup and view all the answers

What is the best defense against transference and counter transference?

Maintaining healthy professional boundaries Signup and view all the answers

What is a dual relationship in the context of massage therapy?

A combination of therapeutic and secondary relationship Signup and view all the answers

What is a primary effect of positive touch on a client?

Boosts serotonin and dopamine levels Signup and view all the answers

What could a client feel if they experience unintentional arousal during a massage?

The client may become uncomfortable or fearful Signup and view all the answers

How can a massage therapist ensure that a client understands the session is not sexual when scheduling over the phone?

Ask about their preferences in massage type Signup and view all the answers

What does self-motivation refer to?

Setting goals and putting forth effort to achieve them Signup and view all the answers

What should be done if there is a conflict with a client?

Try to find out why the client is unhappy and address their concerns Signup and view all the answers

What is an effective way for an experienced massage therapist to contribute to the profession?

By sharing knowledge and guiding newer therapists as a mentor Signup and view all the answers

What should peer groups in the massage therapy profession prioritize?

Honesty, warmth, respect, openness, and confidentiality among peers Signup and view all the answers

What is the term for charging different fees to different populations for the same service?

Ethical violation Signup and view all the answers

How should a massage therapist handle a client expressing feelings and attractions?

Clearly state professional boundaries and the responsibility to uphold them Signup and view all the answers

What is the term for bartering services for other services in the context of massage therapy?

Dual relationship Signup and view all the answers

What an effect of positive touch on a client?

Leads to stress reduction and lower levels of cortisol and norepinephrine Signup and view all the answers

What is the term for avoiding what is offensive or disturbing and acting considerately for all parties involved?

Tact Signup and view all the answers

In a social setting, how should a therapist uphold honor and confidentiality when encountering a client?

Only engage with the client if the client engages first Signup and view all the answers

What is the term for a therapist personalizing the relationship with the client, whether in a positive or negative way?

Counter transference Signup and view all the answers

In therapy, what involves charging different fees to different populations for the same service?

Ethic violation Signup and view all the answers

What possible conditions do people with low dopamine and serotonin NOT suffer from

Type 1 Diabetes Signup and view all the answers

How should a therapist handle a conflict with a client?

Honesty and tactfully explain why if the problem cannot be fixed Signup and view all the answers

What does transference refer to in massage therapy?

Client's personalization of the therapeutic relationship Signup and view all the answers

What is a recommended way to handle a conflict with a client?

Offer other options to minimize the client's disappointment Signup and view all the answers

Why is it important to make your policies clear in client interactions?

To set expectations and boundaries Signup and view all the answers

What does following up with clients after an incident indicate?

Client's importance and care Signup and view all the answers

Why should a practitioner learn to recognize different communication styles?

To become a better communicator Signup and view all the answers

What should you avoid when trying to resolve a conflict with a client?

Arguing or forcing your opinion Signup and view all the answers

Study Notes

Code of Ethics

A set of guiding moral principles that govern a person's choice of actions

Boundaries

Personal comfort zones that help a person maintain a sense of comfort and safety
Can be professional, personal, physical, emotional, intellectual, or sexual
Characteristics: flexible, permeable, and constantly changing according to new information

Importance of Boundaries

Maintaining healthy professional boundaries minimizes power differential and respects client comfort zones
Helps prevent ethic violations, such as inappropriate fees, dual relationships, and transference

Therapeutic Massage

Genitals and anus are never included in therapeutic massage treatment
Maintaining healthy professional boundaries is crucial to ensure the power differential is not abused
Minimizing power differential involves being at the same height as the client

Transference and Countertransference

Transference: when a client personalizes the therapeutic relationship (negative or positive)
Countertransference: when a therapist personalizes the relationship with the client (positive or negative)
Maintaining healthy professional boundaries is the best defense against transference and countertransference

Dual Relationships

Any situation that combines the therapeutic relationship with a secondary relationship that extends beyond the massage practitioner/client relationship
Examples: bartering services for other services, social interactions outside of the massage setting

Dealing with Client Conflicts

Try to find out why the client is unhappy and ask for specifics
If possible, change what the client dislikes
If the problem cannot be fixed, honestly and tactfully explain why
Offer alternative options, such as promotions or discounts, to minimize client disappointment
Follow up with clients after the incident to show care and solicit feedback

Positive Touch

Reduces stress
Lowers blood levels of cortisol and norepinephrine
Increases levels of serotonin and dopamine
Low levels of serotonin and dopamine are associated with depression and Parkinson's disease

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Test your knowledge about code of ethics, boundaries, and the importance of maintaining boundaries in professional relationships. Learn about the characteristics and significance of establishing boundaries in different aspects of life.

Code of Ethics and Boundaries Quiz

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