Podcast
Questions and Answers
What is a code of ethics?
What is a code of ethics?
- A set of legal rules
- A compilation of jokes
- Guiding moral principles governing actions (correct)
- A manual for technical procedures
Which part of the body is NEVER included in therapeutic massage treatment?
Which part of the body is NEVER included in therapeutic massage treatment?
- Breasts
- Armpit
- Genitals (correct)
- Scalp
Why should you be at the same height as your client?
Why should you be at the same height as your client?
- To minimize power differential (correct)
- To maximize power differential
- To assert dominance
- To intimidate the client
What do boundaries do in a professional setting?
What do boundaries do in a professional setting?
What are signs of client discomfort during a massage?
What are signs of client discomfort during a massage?
What are characteristics of boundaries?
What are characteristics of boundaries?
What is the role of the practitioner in maintaining boundaries?
What is the role of the practitioner in maintaining boundaries?
What are ethical violations related to money in therapy?
What are ethical violations related to money in therapy?
Why are boundaries considered important in therapy?
Why are boundaries considered important in therapy?
What behavior might indicate discomfort in a client during a massage session?
What behavior might indicate discomfort in a client during a massage session?
What is the best defense against transference and counter transference?
What is the best defense against transference and counter transference?
What is a dual relationship in the context of massage therapy?
What is a dual relationship in the context of massage therapy?
What is a primary effect of positive touch on a client?
What is a primary effect of positive touch on a client?
What could a client feel if they experience unintentional arousal during a massage?
What could a client feel if they experience unintentional arousal during a massage?
How can a massage therapist ensure that a client understands the session is not sexual when scheduling over the phone?
How can a massage therapist ensure that a client understands the session is not sexual when scheduling over the phone?
What does self-motivation refer to?
What does self-motivation refer to?
What should be done if there is a conflict with a client?
What should be done if there is a conflict with a client?
What is an effective way for an experienced massage therapist to contribute to the profession?
What is an effective way for an experienced massage therapist to contribute to the profession?
What should peer groups in the massage therapy profession prioritize?
What should peer groups in the massage therapy profession prioritize?
What is the term for charging different fees to different populations for the same service?
What is the term for charging different fees to different populations for the same service?
How should a massage therapist handle a client expressing feelings and attractions?
How should a massage therapist handle a client expressing feelings and attractions?
What is the term for bartering services for other services in the context of massage therapy?
What is the term for bartering services for other services in the context of massage therapy?
What an effect of positive touch on a client?
What an effect of positive touch on a client?
What is the term for avoiding what is offensive or disturbing and acting considerately for all parties involved?
What is the term for avoiding what is offensive or disturbing and acting considerately for all parties involved?
In a social setting, how should a therapist uphold honor and confidentiality when encountering a client?
In a social setting, how should a therapist uphold honor and confidentiality when encountering a client?
What is the term for a therapist personalizing the relationship with the client, whether in a positive or negative way?
What is the term for a therapist personalizing the relationship with the client, whether in a positive or negative way?
In therapy, what involves charging different fees to different populations for the same service?
In therapy, what involves charging different fees to different populations for the same service?
What possible conditions do people with low dopamine and serotonin NOT suffer from
What possible conditions do people with low dopamine and serotonin NOT suffer from
How should a therapist handle a conflict with a client?
How should a therapist handle a conflict with a client?
What does transference refer to in massage therapy?
What does transference refer to in massage therapy?
What is a recommended way to handle a conflict with a client?
What is a recommended way to handle a conflict with a client?
Why is it important to make your policies clear in client interactions?
Why is it important to make your policies clear in client interactions?
What does following up with clients after an incident indicate?
What does following up with clients after an incident indicate?
Why should a practitioner learn to recognize different communication styles?
Why should a practitioner learn to recognize different communication styles?
What should you avoid when trying to resolve a conflict with a client?
What should you avoid when trying to resolve a conflict with a client?
Flashcards
Code of Ethics
Code of Ethics
Guiding moral principles governing a person's actions.
Boundaries
Boundaries
Personal comfort zones for maintaining comfort and safety.
Importance of Boundaries
Importance of Boundaries
Minimize power differential and respect client comfort zones.
Therapeutic Massage Boundaries
Therapeutic Massage Boundaries
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Transference
Transference
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Countertransference
Countertransference
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Dual Relationships
Dual Relationships
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Dealing with Client Conflicts
Dealing with Client Conflicts
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Positive Touch Benefits
Positive Touch Benefits
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Touch: Reduces Stress
Touch: Reduces Stress
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Touch: Lowers Stress Hormones
Touch: Lowers Stress Hormones
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Touch: Increases Serotonin and Dopamine
Touch: Increases Serotonin and Dopamine
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Study Notes
Code of Ethics
- A set of guiding moral principles that govern a person's choice of actions
Boundaries
- Personal comfort zones that help a person maintain a sense of comfort and safety
- Can be professional, personal, physical, emotional, intellectual, or sexual
- Characteristics: flexible, permeable, and constantly changing according to new information
Importance of Boundaries
- Maintaining healthy professional boundaries minimizes power differential and respects client comfort zones
- Helps prevent ethic violations, such as inappropriate fees, dual relationships, and transference
Therapeutic Massage
- Genitals and anus are never included in therapeutic massage treatment
- Maintaining healthy professional boundaries is crucial to ensure the power differential is not abused
- Minimizing power differential involves being at the same height as the client
Transference and Countertransference
- Transference: when a client personalizes the therapeutic relationship (negative or positive)
- Countertransference: when a therapist personalizes the relationship with the client (positive or negative)
- Maintaining healthy professional boundaries is the best defense against transference and countertransference
Dual Relationships
- Any situation that combines the therapeutic relationship with a secondary relationship that extends beyond the massage practitioner/client relationship
- Examples: bartering services for other services, social interactions outside of the massage setting
Dealing with Client Conflicts
- Try to find out why the client is unhappy and ask for specifics
- If possible, change what the client dislikes
- If the problem cannot be fixed, honestly and tactfully explain why
- Offer alternative options, such as promotions or discounts, to minimize client disappointment
- Follow up with clients after the incident to show care and solicit feedback
Positive Touch
- Reduces stress
- Lowers blood levels of cortisol and norepinephrine
- Increases levels of serotonin and dopamine
- Low levels of serotonin and dopamine are associated with depression and Parkinson's disease
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