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Questions and Answers
Flashcards
Recent Task Record Update Location?
Recent Task Record Update Location?
The audit log section of a task record contains the most recent update details.
UI Actions (List)
UI Actions (List)
List buttons, list context menus, list choices, and list links are examples of UI actions related to lists.
Automating Business Logic
Automating Business Logic
Flows automate business logic, handling tasks like approvals, notifications, and record operations.
Flow Runtime Value
Flow Runtime Value
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Employee Onboarding Solution?
Employee Onboarding Solution?
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Knowledge Base User Contribution
Knowledge Base User Contribution
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Knowledge Base Read Access
Knowledge Base Read Access
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Change Priority Field Title
Change Priority Field Title
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Knowledge Article Import Access
Knowledge Article Import Access
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Knowledge Article Publication Process
Knowledge Article Publication Process
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Relationship Types (CI Classes)
Relationship Types (CI Classes)
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Viewing CI Relationships
Viewing CI Relationships
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CMDB Base Table
CMDB Base Table
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Import Staging Area
Import Staging Area
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Unique Import Key
Unique Import Key
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Import Data Destinations
Import Data Destinations
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Table Record Access Control
Table Record Access Control
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Business Performance Review
Business Performance Review
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Study Notes
Task Record Updates
- The most recent update to a record is found in the update log.
UI List Actions
- List buttons, list context menu, list choices, and list links are UI actions relating to lists.
Business Logic Automation
- Flows automate business logic (approvals, tasks, notifications, record operations).
Runtime Values
- A runtime value stays consistent throughout a flow's execution.
- It's called a data pill runtime value.
Employee Onboarding
- Managers can order computers, monitors, business cards, and cell phones using an order guide.
User Knowledge Base Contribution
- Use User criteria diagnostics to determine if a user can contribute to a specific knowledge base.
Knowledge Base Access
- All users can read articles in a knowledge base, if no access details are specified.
Incident Form Priority
- Right-click on the priority field to configure the label for internal terminology.
- Right-click on the priority field to configure the display settings of the priority title.
Knowledge Base Article Import
- A user needs the Sn_Knowledge_import or Sn_knowledge_contribute role to import articles.
Knowledge Article Publishing
- The workflow designer defines the publishing and retirement process for knowledge articles.
CI Relationship View
- Use the Cl dependency view to view relationships between CI dependencies.
- Click on the plus to expand clusters.
CMDB Base Table
- In the CMDB hierarchy, Cmdb_ci is the base table.
Staging Area Table
- The staging table is a staging area for imported records.
Unique Key in Imports
- Key fields (or fields) are used as unique keys during imports.
Data Destinations
- Schema map defines destinations for imported data.
Offering Table Access Control
- Grant access to all offering table records by setting the access control definition to Offerin. Name
Performance Analytics Report
- For monthly sales performance data compared to targets, managers use a custom snapshot table with a trend report.
- Scheduled reports are generated through performance analytics.
Data for One Record
- Each record's data is stored in a field.
Report Modifications
- Previewing report modifications, without saving, is conducted by clicking Run or Execute.
Report Grouping/Calculations
- Report grouping and calculations are set in the report designer's configurations section.
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