GYG General Exam Reviewer

Who are the Founders of GetYourGuide?

When did the idea of GetYourGuide get pitched?

Where did the GetYourGuide founded?

What is GetYourGuide's motto?

What is GetYourGuide's motto AFTER pandemic?

What is the official language offered by GetYourGuide?

How many offices does GetYourGuide have?

How many travel nationalities does GetYourGuide have?

How much is the recent funding of GetYourGuide?

What are the core values GetYourGuide embodies?

Positivity is infectious - Be a yaysayer, not a naysayer!

What core value is the statement above?

Respond as fast as possible and keep customers posted.

What core value is the statement above?

Have faith in other people's capabilities. To believe in one another!

What core value is the statement above?

Stay curious - ask valuable questions!

What core value is the statement above?

Step outside your comfort zone. Succeed and learn, fail and grow.

What core value is the statement above?

What are the services offered by GYG?

What is CARE MISSION?

What does not include the principles of the CARE Mission?

This is an instant confirmation or sent the voucher right away after confirming a booking

It is a manual booking from the Activity Provider up to 48 hours after confirming?

Requester can be both customer and supplier

Intend and theme are the same

When applying for cancellation, you should make sure that it is before the tour date or during the tour or activity took place.

CCP stands for Context Customer Palette

The body of the ticket contains: Ticket Field, Conversation, Composer and CCP

What can you see on your CCP?

What are the 4 types of pre-booking questions?

When processing a ticket what are resources you should always check first?

What does not include payment method?