Podcast
Questions and Answers
When should employees submit a 'Timecard Change Request' if they forget to clock in/out?
When should employees submit a 'Timecard Change Request' if they forget to clock in/out?
- Anytime during the following week
- Within the same payroll week (before midnight Saturday) (correct)
- After the payroll week has ended
- At the beginning of the next month
Where should employees keep their lunch, snacks, and drinks?
Where should employees keep their lunch, snacks, and drinks?
- On the reception desk
- In the back of the house (correct)
- In the front of the house
- In a designated employee locker
What action should employees take if they need to make or take a personal call?
What action should employees take if they need to make or take a personal call?
- Leave the client to take the call
- Conduct the call in the back of the house (correct)
- Ask another employee to handle the call
- Take a message for themselves
When is it acceptable for employees to sit or lounge in front of the house during idle time?
When is it acceptable for employees to sit or lounge in front of the house during idle time?
Why is there a daily/weekly checklist for cleaning duties?
Why is there a daily/weekly checklist for cleaning duties?
What is the recommended action after using a station for the day?
What is the recommended action after using a station for the day?
What is emphasized in terms of conversations with clients?
What is emphasized in terms of conversations with clients?
In terms of teamwork at the salon home, what behavior is encouraged?
In terms of teamwork at the salon home, what behavior is encouraged?
What is a key aspect of acknowledgment when a client walks in the door?
What is a key aspect of acknowledgment when a client walks in the door?
Why is avoiding gossip important in a salon environment?
Why is avoiding gossip important in a salon environment?
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