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Clocking In/Out Policy Quiz

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Questions and Answers

When should employees submit a 'Timecard Change Request' if they forget to clock in/out?

Anytime during the following week

Within the same payroll week (before midnight Saturday) (correct)

After the payroll week has ended

At the beginning of the next month

Where should employees keep their lunch, snacks, and drinks?

On the reception desk

In the back of the house (correct)

In the front of the house

In a designated employee locker

What action should employees take if they need to make or take a personal call?

Leave the client to take the call

Conduct the call in the back of the house (correct)

Ask another employee to handle the call

Take a message for themselves

When is it acceptable for employees to sit or lounge in front of the house during idle time?

Only when engaging in direct conversation with a client Signup and view all the answers

Why is there a daily/weekly checklist for cleaning duties?

To provide clarity on cleaning responsibilities and hold employees collectively accountable Signup and view all the answers

What is the recommended action after using a station for the day?

Blow hair out of the drawer and sweep the lower cabinet. Signup and view all the answers

What is emphasized in terms of conversations with clients?

Keep conversations light and avoid discussing personal matters. Signup and view all the answers

In terms of teamwork at the salon home, what behavior is encouraged?

Help each other without judgment and competition. Signup and view all the answers

What is a key aspect of acknowledgment when a client walks in the door?

Greet every client and ask if they have been helped. Signup and view all the answers

Why is avoiding gossip important in a salon environment?

Clients may think you will gossip about them if you gossip about others. Signup and view all the answers