Podcast
Questions and Answers
What is the primary goal of keeping content clear and concise?
What is the primary goal of keeping content clear and concise?
- To make the content more engaging
- To make the content more entertaining
- To convey necessary information without unnecessary details (correct)
- To use complex punctuation and jargon
What should you avoid using in your content?
What should you avoid using in your content?
- Complex punctuation
- Abbreviations and acronyms
- Short sentences and paragraphs
- Jargon, buzzwords, idioms, and slang (correct)
How should you handle abbreviations and acronyms in your content?
How should you handle abbreviations and acronyms in your content?
- Avoid using them altogether
- Only use them in parentheses
- Explain the meaning on the first use and then use the acronym (correct)
- Use them without explanation
What can you consider providing for terms readers might not know?
What can you consider providing for terms readers might not know?
What is the characteristic of a well-written content, as seen in the Dreamforce session description?
What is the characteristic of a well-written content, as seen in the Dreamforce session description?
What is the purpose of using clear and concise language in content?
What is the purpose of using clear and concise language in content?
What should you avoid in your writing to make it more readable?
What should you avoid in your writing to make it more readable?
What is the benefit of using simple language in content?
What is the benefit of using simple language in content?
What is the main purpose of avoiding directional and sensory language in content?
What is the main purpose of avoiding directional and sensory language in content?
Why is the description 'Active status is indicated with a green icon, and inactive status is indicated with a red icon' considered incorrect?
Why is the description 'Active status is indicated with a green icon, and inactive status is indicated with a red icon' considered incorrect?
What should you do when you encounter potentially problematic words in existing content?
What should you do when you encounter potentially problematic words in existing content?
Why is using clear and concise language in content beneficial?
Why is using clear and concise language in content beneficial?
What is the purpose of providing additional descriptive language when using color descriptions?
What is the purpose of providing additional descriptive language when using color descriptions?
What can be used to replace sensory words in content?
What can be used to replace sensory words in content?
Why should you avoid shape and location descriptions in content?
Why should you avoid shape and location descriptions in content?
What is the result of addressing the basic principles of avoiding directional and sensory language in content?
What is the result of addressing the basic principles of avoiding directional and sensory language in content?
Study Notes
Keeping Content Clear and Concise
- Content should be easy to read, providing enough information without including unnecessary details.
- Write short, clear sentences and paragraphs to avoid long sentences with complex punctuation and unnecessary details.
- Avoid using jargon, buzzwords, idioms, and slang that may be difficult for users without specialized knowledge to understand.
Abbreviations and Acronyms
- Explain the meaning of abbreviations and acronyms on the first use, and then include the acronym in parentheses.
- After providing the explanation, use the acronym to avoid repetition.
Defining Terms
- Consider providing a glossary for terms readers might not know.
- Use clear, concise wording to help readers understand the content and determine whether they want to engage with it.
Avoiding Directional and Sensory Language
- Avoid using terms that require the user to physically see the layout or design of the page to understand the content.
- Use descriptive language that complements color-specific information to provide necessary meaning for colorblind users and screen readers.
- Avoid using shape and location descriptions that can cause accessibility issues.
Examples of Accessibility Issues
- Avoid using descriptive language that relies solely on color, size, shape, or location to enhance comprehension.
- Use alternative language to provide additional context, such as "green plus sign icon" instead of "green icon".
Rewording Content
- Ask yourself if the text that contains potentially problematic words needs to be used.
- Reword the content to avoid altering the meaning of the sentence, using simpler language and synonyms.
- Use alternatives to sensory words, such as "located in the Information section on the right" instead of "located in the section on the right".
Benefits of Clear and Concise Language
- Using clear and concise language provides benefits for all users, particularly visually impaired users.
- Refraining from sensory and directional wording can avoid problems for visually impaired users.
- Providing additional context to color descriptions can ensure greater accessibility of content to everyone.
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Description
Learn how to write effectively by keeping content clear and concise, avoiding unnecessary information and using simple language.