CLASS Protocol
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Questions and Answers

What does the 'A' in the C-L-A-S-S Protocol stand for?

  • Ask: inquiring about the patient's history
  • Acknowledge: showing empathic response to the patient (correct)
  • Advise: providing guidance to the patient
  • Assess: evaluating the patient's condition
  • In the context section of the protocol, what is recommended regarding physical barriers?

  • Physical barriers are optional based on preference
  • There should be no physical barriers between you and the patient (correct)
  • Physical barriers should be used to create a sense of privacy
  • Physical barriers should be used to maintain distance
  • What is the recommended seating arrangement for the patient and family members?

  • The family members should be seated closest to you with the patient at a distance
  • The patient and family members should sit together on one side of the table
  • The patient should be seated closest to you with enough space between you and the patient (correct)
  • The seating arrangement is not specified in the protocol
  • What is the recommended approach for maintaining eye contact during the interview?

    <p>Maintain eye contact except when the patient becomes upset</p> Signup and view all the answers

    What is the recommended approach to touch during the interview according to the protocol?

    <p>No touch should be initiated</p> Signup and view all the answers

    What drives someone who is good at jobs where there is a need for research & planning, academic jobs?

    <p>Knowledge Intellectual</p> Signup and view all the answers

    What drives someone who is good at business & commercial jobs and waits for the return of their efforts & time?

    <p>Utility (Return on investment)</p> Signup and view all the answers

    What drives someone who is selfless and driven by the greater good, regardless of time, effort, or return of their efforts?

    <p>Altruistic</p> Signup and view all the answers

    What drives someone who is driven by functionality and practicality of surroundings?

    <p>Objective</p> Signup and view all the answers

    What drives someone who is intentional and driven by their intentions?

    <p>Others intentional</p> Signup and view all the answers

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