10 Questions
What does the 'A' in the C-L-A-S-S Protocol stand for?
Acknowledge: showing empathic response to the patient
In the context section of the protocol, what is recommended regarding physical barriers?
There should be no physical barriers between you and the patient
What is the recommended seating arrangement for the patient and family members?
The patient should be seated closest to you with enough space between you and the patient
What is the recommended approach for maintaining eye contact during the interview?
Maintain eye contact except when the patient becomes upset
What is the recommended approach to touch during the interview according to the protocol?
No touch should be initiated
What drives someone who is good at jobs where there is a need for research & planning, academic jobs?
Knowledge Intellectual
What drives someone who is good at business & commercial jobs and waits for the return of their efforts & time?
Utility (Return on investment)
What drives someone who is selfless and driven by the greater good, regardless of time, effort, or return of their efforts?
Altruistic
What drives someone who is driven by functionality and practicality of surroundings?
Objective
What drives someone who is intentional and driven by their intentions?
Others intentional
Test your knowledge of the CLASS protocol for clinical interviews with this multiple-choice quiz. Assess your understanding of the Context, Listening skills, Acknowledgment, Strategy, and Summary components essential for effective communication during patient interviews.
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