CLASS Protocol
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Questions and Answers

What does the 'A' in the C-L-A-S-S Protocol stand for?

  • Ask: inquiring about the patient's history
  • Acknowledge: showing empathic response to the patient (correct)
  • Advise: providing guidance to the patient
  • Assess: evaluating the patient's condition

In the context section of the protocol, what is recommended regarding physical barriers?

  • Physical barriers are optional based on preference
  • There should be no physical barriers between you and the patient (correct)
  • Physical barriers should be used to create a sense of privacy
  • Physical barriers should be used to maintain distance

What is the recommended seating arrangement for the patient and family members?

  • The family members should be seated closest to you with the patient at a distance
  • The patient and family members should sit together on one side of the table
  • The patient should be seated closest to you with enough space between you and the patient (correct)
  • The seating arrangement is not specified in the protocol

What is the recommended approach for maintaining eye contact during the interview?

<p>Maintain eye contact except when the patient becomes upset (A)</p> Signup and view all the answers

What is the recommended approach to touch during the interview according to the protocol?

<p>No touch should be initiated (A)</p> Signup and view all the answers

What drives someone who is good at jobs where there is a need for research & planning, academic jobs?

<p>Knowledge Intellectual (B)</p> Signup and view all the answers

What drives someone who is good at business & commercial jobs and waits for the return of their efforts & time?

<p>Utility (Return on investment) (B)</p> Signup and view all the answers

What drives someone who is selfless and driven by the greater good, regardless of time, effort, or return of their efforts?

<p>Altruistic (A)</p> Signup and view all the answers

What drives someone who is driven by functionality and practicality of surroundings?

<p>Objective (B)</p> Signup and view all the answers

What drives someone who is intentional and driven by their intentions?

<p>Others intentional (C)</p> Signup and view all the answers

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