Chapter 4: Elicitation and Collaboration

Elicitation is the act of two or more people working together towards a common goal.

Collaboration can only be planned and never unplanned.

Elicitation and collaboration are not ongoing activities.

The Elicitation and Collaboration knowledge area includes tasks like Prepare for Elicitation and Communicate Business Analysis Information.

Unplanned collaboration activities can only be last-minute.

The primary way to discover requirements and design information is through Confirm Elicitation Results.

Elicitation and Collaboration Overview

Elicitation involves collaborative efforts toward a shared objective among participants.
Collaboration is a structured process that requires intentional planning; it cannot occur spontaneously.

Nature of Activities

Elicitation and collaboration are characterized as temporary activities, not continuous processes.
Unplanned collaboration is typically limited to last-minute arrangements, lacking prior organization.

Knowledge Area Tasks

The Elicitation and Collaboration knowledge area encompasses specific tasks, such as:
- Prepare for Elicitation: Laying groundwork and strategies for gathering requirements.
- Communicate Business Analysis Information: Sharing insights and findings effectively among stakeholders.

Requirement Discovery

The primary method for uncovering requirements and designing information is through the process of Confirm Elicitation Results, which validates the gathered information and ensures alignment with stakeholder needs.

Explore the tasks performed by business analysts in obtaining information from stakeholders, confirming results, and communicating once the information is assembled. Learn about elicitation, the process of drawing forth information from stakeholders, and collaboration, the act of working together with others.