Chapter 2: Business Strategy - Role of Information Systems in Today's Business

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Match the industry with the impact of the Internet:

Printed encyclopedia industry = Nearly decimated by availability of substitutes over the Internet Travel agency industry = Nearly decimated by availability of substitutes over the Internet Retail industry = Significant impact from the Internet Music industry = Significant impact from the Internet

Match the company with its presence in new markets:

Amazon = Created entirely new markets eBay = Created entirely new markets YouTube = Created entirely new markets Facebook = Created entirely new markets

Match the technology company with its impact on industries:

Amazon = Significant impact on the retail industry eBay = Significant impact on the retail industry Travelocity = Significant impact on the travel agency industry Google = Significant impact on the newspaper industry

Match the concept with its effect on competitive advantage:

Internet technology based on universal standards = Makes it easy for rivals to compete on price alone Availability of information to everyone on the web = Raises bargaining power of customers Creation of new products, services, and business models = Resulted in thousands of new opportunities Building brands with large and loyal customer bases = Provided by the Internet

Match the following IT contribution with the strategic business objective it supports:

IT automates tasks, streamlines processes, and improves data accuracy = Operational Excellence IT connects employees across locations, facilitates knowledge sharing, and improves teamwork = Operational Excellence IT enables real-time tracking of inventory, optimizes transportation routes, and facilitates collaboration with suppliers = Operational Excellence IT helps businesses gather data on customer preferences, identify market trends, and develop innovative products and services aligned with market needs = New Products, Services, and Business Models

Match the following IT contribution with its impact on business operations:

Enhanced communication and collaboration through IT tools = Faster operations and reduced costs Improved logistics and supply chain management through IT systems = Optimizes transportation routes Market research and customer insights gathered by IT = Develop innovative products aligned with market needs IT tools support computer-aided design (CAD), simulation, and prototyping = Accelerating product development and reducing costs

Match the following IT tools with their application in business:

Computer-aided design (CAD) = Product design and development Simulation software supported by IT = Product development acceleration Prototyping tools facilitated by IT = Cost reduction in product development E-commerce platforms enabled by IT = Online sales and digital delivery

Match the following terms with their descriptions:

Internet of Things (IoT) = Growing use of sensors in products for data collection Smart Products = Products integrated with information-intensive services Field Radar and GPS Transceivers = Equipment used in farm tractors for tracking Business Value Chain Model = Model helpful in identifying competitive forces and strategies

Match the following companies with their investments in technology:

Under Armour = Invested in wearable health trackers John Deere, Kubota, Mahindra = Equipped farm tractors with sensors and GPS Technology Companies = Developing smart products and IoT devices Firms in Various Industries = Changing business practices due to Internet transformation

Match the following business strategies with the corresponding IT support:

Real-time tracking of inventory through IT systems = Optimizing supply chain management Online sales and digital product delivery facilitated by IT = New business models like subscription services or online marketplaces IT's role in market research for customer insights = Innovative products aligned with market needs Enhanced communication and collaboration enabled by IT tools = Improved teamwork

Match the following benefits with smart products:

New Functionality = Enhanced features and capabilities Greater Reliability = Increased trustworthiness Detailed Information = Data used for product improvement and customer experience Product Differentiation = Expanding opportunities for unique products and services

Match the following concepts with their implications on industries:

Internet Transformation = Forcing firms to change business practices Competition within Industries = Result of Internet changing dynamics New Products and Services = Created by the integration of sensors and data analysis Customer Experience Improvement = Utilizing detailed information from smart products

Match the benefits of Walmart's continuous replenishment system with their outcomes:

Reduced need for maintaining large inventories = Saves money and warehouse space for Walmart Adjust purchases to meet customer demands = Ensures store items are in line with what customers want Lightning speed replenishment = Eliminates the need for excessive inventory holding Access to sales and inventory data = Helps suppliers collaborate effectively with Walmart

Match the components of Walmart's continuous replenishment system with their functions:

Point-of-sale terminals = Record the bar code of each item passing the checkout counter Central computer at Walmart headquarters = Collects orders from all Walmart stores and transmits them to suppliers Web technology = Allows suppliers to access Walmart’s sales and inventory data Suppliers = Receive orders for new merchandise directly as consumers pay at the cash register

Match the generic strategies with their descriptions:

Low-cost leadership = Achieving the lowest operational costs and prices Product differentiation = Distinguishing products from competitors in the market Focus on market niche = Concentrating on a specific segment of the market Strengthening customer and supplier intimacy = Building strong relationships with customers and suppliers

Match the MIS component with its description:

Inputs = Data gathered from various sources Transformation = Processing and analyzing data Outputs = Generated reports and insights Feedback = Allows for continuous improvement mechanisms

Match the MIS example with its corresponding input:

Inventory Management = Sales data, supplier information, stock levels Sales Forecasting = Customer demographics, historical sales data Supply Chain Optimization = Supplier performance, production costs Financial Analysis = Income statements, balance sheets

Match the MIS role with its responsibility:

Chief Information Officer (CIO) = Oversees all uses of IT, ensures strategic alignment with business goals Chief Knowledge Officer (CKO) = Responsible for collecting, maintaining, and distributing organization's knowledge Network Administrator = Manages hardware, software, networks, and data centers Data Analyst = Analyzes data to provide insights for decision-making

Match the feedback mechanism with its purpose in MIS:

Sales Trends Tracking = Allows adjustments to ordering plans based on customer demand Customer Feedback Surveys = Improves product quality and service offerings Employee Suggestions Program = Enhances organizational processes and efficiency Market Research Analysis = Guides strategic decision-making for market expansion

Learn about the significance of information technology in achieving strategic business objectives and how it contributes to operational excellence. Discover how IT systems automate tasks, streamline processes, and enhance communication in modern businesses.

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