Podcast
Questions and Answers
What is a key difference between a driver for a ride-sharing app and a traditional employee in terms of wage determination?
What is a key difference between a driver for a ride-sharing app and a traditional employee in terms of wage determination?
- Wages are set by the app's algorithm. (correct)
- Wages are determined through employee performance reviews.
- Wages are determined by collective bargaining.
- Wages are set by the employer.
Which of the following is true for independent contractors but not for traditional employees?
Which of the following is true for independent contractors but not for traditional employees?
- They set their own fees for services. (correct)
- They can be fired for misconduct.
- They are entitled to unemployment insurance.
- They work under an employer's supervision.
What effect does monitoring typically have on employees?
What effect does monitoring typically have on employees?
- Reduces productivity due to increased anxiety.
- Promotes a sense of autonomy among employees.
- Increases job satisfaction significantly.
- Makes employees more focused on work. (correct)
What can be a potential negative consequence of monitoring employees?
What can be a potential negative consequence of monitoring employees?
In what way does a driver for a ride-sharing app compare to a traditional independent contractor regarding their work assignment?
In what way does a driver for a ride-sharing app compare to a traditional independent contractor regarding their work assignment?
What is one responsibility that traditional employees have that ride-sharing drivers do not?
What is one responsibility that traditional employees have that ride-sharing drivers do not?
How do the social security tax responsibilities differ for independent contractors compared to traditional employees?
How do the social security tax responsibilities differ for independent contractors compared to traditional employees?
What is the maximum duration that an H-1B visa allows a foreign worker to stay and work in the United States?
What is the maximum duration that an H-1B visa allows a foreign worker to stay and work in the United States?
Which of the following is a requirement for a company to obtain an H-1B visa for a foreign worker?
Which of the following is a requirement for a company to obtain an H-1B visa for a foreign worker?
What is the primary purpose of an L-1 visa?
What is the primary purpose of an L-1 visa?
Which country is known as the world's leading producer of computer hardware?
Which country is known as the world's leading producer of computer hardware?
What does the concept of the digital divide primarily address?
What does the concept of the digital divide primarily address?
What impact does automation have on product demand?
What impact does automation have on product demand?
How has the number of manufacturing jobs worldwide changed according to recent trends?
How has the number of manufacturing jobs worldwide changed according to recent trends?
What was a characteristic of laborers in medieval times?
What was a characteristic of laborers in medieval times?
What does Martin Carnoy suggest about workers today compared to those 100 years ago?
What does Martin Carnoy suggest about workers today compared to those 100 years ago?
What was a consequence of increased productivity?
What was a consequence of increased productivity?
What did Stuart do when asked to delay his vacation?
What did Stuart do when asked to delay his vacation?
Under Kantian/Social Contract Theory, what was concluded about Stuart's decision regarding his vacation?
Under Kantian/Social Contract Theory, what was concluded about Stuart's decision regarding his vacation?
What was an important offer made to Stuart by his supervisor?
What was an important offer made to Stuart by his supervisor?
What is a misconception regarding the role of automation in job creation?
What is a misconception regarding the role of automation in job creation?
What was the calculated score for the San Diego trip based on the utilitarian evaluation?
What was the calculated score for the San Diego trip based on the utilitarian evaluation?
Which alternative had a higher certainty according to the evaluation?
Which alternative had a higher certainty according to the evaluation?
How much time does the San Diego trip take compared to the Australia trip?
How much time does the San Diego trip take compared to the Australia trip?
What does the virtue ethics evaluation indicate about Stuart's decision?
What does the virtue ethics evaluation indicate about Stuart's decision?
What factor makes the San Diego option preferable in terms of propinquity?
What factor makes the San Diego option preferable in terms of propinquity?
According to the utilitarian evaluation, which trip was deemed the better option overall?
According to the utilitarian evaluation, which trip was deemed the better option overall?
What impact did Stuart's decision have on his coworkers according to the virtue ethics evaluation?
What impact did Stuart's decision have on his coworkers according to the virtue ethics evaluation?
What is a significant outcome of rapid increases in microprocessor speeds?
What is a significant outcome of rapid increases in microprocessor speeds?
Which concern did both options share regarding purity during the evaluation?
Which concern did both options share regarding purity during the evaluation?
What percentage certainty was associated with the Australia trip in the evaluation?
What percentage certainty was associated with the Australia trip in the evaluation?
What notable achievement in AI occurred in 1997?
What notable achievement in AI occurred in 1997?
What year did the robotic vacuum cleaner make its debut?
What year did the robotic vacuum cleaner make its debut?
Which AI program won against human champions in Jeopardy! in 2011?
Which AI program won against human champions in Jeopardy! in 2011?
How many miles did Google self-driving cars log without causing an accident from 2009 to 2015?
How many miles did Google self-driving cars log without causing an accident from 2009 to 2015?
What significant milestone did Honda's ASIMO achieve?
What significant milestone did Honda's ASIMO achieve?
In which year did Google’s AlphaGo defeat the world’s top Go player?
In which year did Google’s AlphaGo defeat the world’s top Go player?
What is one moral question raised about robotics?
What is one moral question raised about robotics?
What was the first AI program to successfully compete in a game against humans?
What was the first AI program to successfully compete in a game against humans?
Which AI achievement occurred in 2005?
Which AI achievement occurred in 2005?
What issue does the advancement of intelligent machines raise regarding privacy?
What issue does the advancement of intelligent machines raise regarding privacy?
What is one disadvantage of telework related to management?
What is one disadvantage of telework related to management?
Which of the following is a characteristic of the gig economy?
Which of the following is a characteristic of the gig economy?
What is a potential criticism of gig economy jobs?
What is a potential criticism of gig economy jobs?
What is one environmental benefit of telework?
What is one environmental benefit of telework?
What is a common concern for teleworkers regarding their work experience?
What is a common concern for teleworkers regarding their work experience?
What distinguishes a driver for a ride-sharing app from a traditional employee regarding setting wages?
What distinguishes a driver for a ride-sharing app from a traditional employee regarding setting wages?
Which of the following is a right that traditional employees possess but ride-sharing app drivers do not?
Which of the following is a right that traditional employees possess but ride-sharing app drivers do not?
How does the responsibility of Social Security taxes differ between independent contractors and traditional employees?
How does the responsibility of Social Security taxes differ between independent contractors and traditional employees?
What is a common reason companies monitor their employees?
What is a common reason companies monitor their employees?
Which aspect of monitoring has been shown to negatively impact employees?
Which aspect of monitoring has been shown to negatively impact employees?
Which of the following statements is true regarding the ability of ride-sharing drivers to be 'fired'?
Which of the following statements is true regarding the ability of ride-sharing drivers to be 'fired'?
What can monitoring in workplaces also be used to gauge?
What can monitoring in workplaces also be used to gauge?
What was the percentage decrease in manufacturing employment in the U.S. between 1979 and 2011?
What was the percentage decrease in manufacturing employment in the U.S. between 1979 and 2011?
Which factors are associated with the impacts of information technology on employment?
Which factors are associated with the impacts of information technology on employment?
What effect does increased workplace automation typically have on remaining employees?
What effect does increased workplace automation typically have on remaining employees?
What are some of the types of jobs lost due to automation in the U.S. workforce?
What are some of the types of jobs lost due to automation in the U.S. workforce?
What term describes the social phenomenon where a few individuals or companies reap the vast majority of rewards in a given market?
What term describes the social phenomenon where a few individuals or companies reap the vast majority of rewards in a given market?
Which impact does globalization have on the job market?
Which impact does globalization have on the job market?
What has been the general trend regarding job availability in the face of increased productivity?
What has been the general trend regarding job availability in the face of increased productivity?
How did General Motors' employment change after their bankruptcy in 2009?
How did General Motors' employment change after their bankruptcy in 2009?
What is a significant concern related to the introduction of information technology in workplaces?
What is a significant concern related to the introduction of information technology in workplaces?
What effect does automation have on product prices?
What effect does automation have on product prices?
How does higher productivity impact living standards?
How does higher productivity impact living standards?
What was a common characteristic of laborers in medieval times?
What was a common characteristic of laborers in medieval times?
What reasoning was employed to determine that Stuart did nothing wrong?
What reasoning was employed to determine that Stuart did nothing wrong?
Which option best explains the impact of automation on job creation?
Which option best explains the impact of automation on job creation?
What was a specific offer made to Stuart to convince him to cancel his vacation?
What was a specific offer made to Stuart to convince him to cancel his vacation?
What conclusion can be drawn from Martin Carnoy's assertion about workers today compared to 100 years ago?
What conclusion can be drawn from Martin Carnoy's assertion about workers today compared to 100 years ago?
Which notable achievement in AI occurred first?
Which notable achievement in AI occurred first?
What significant milestone did Watson achieve in 2011?
What significant milestone did Watson achieve in 2011?
How has the number of manufacturing jobs worldwide changed recently?
How has the number of manufacturing jobs worldwide changed recently?
Which of the following statements is correct regarding the relationship between increased productivity and job availability?
Which of the following statements is correct regarding the relationship between increased productivity and job availability?
Which statement is true about Google's self-driving cars?
Which statement is true about Google's self-driving cars?
What year did Honda’s ASIMO achieve the ability to climb and descend stairs?
What year did Honda’s ASIMO achieve the ability to climb and descend stairs?
Which of these achievements is associated with the year 2017?
Which of these achievements is associated with the year 2017?
What moral question regarding robotics concerns the potential for labor obsolescence?
What moral question regarding robotics concerns the potential for labor obsolescence?
Which AI achievement took place in 2005?
Which AI achievement took place in 2005?
Which year saw the introduction of the first robotic vacuum cleaner?
Which year saw the introduction of the first robotic vacuum cleaner?
What concern is raised regarding intelligent machines and privacy?
What concern is raised regarding intelligent machines and privacy?
Which AI program is known for its victory over Gary Kasparov?
Which AI program is known for its victory over Gary Kasparov?
How does automation primarily affect job creation in the economy?
How does automation primarily affect job creation in the economy?
What was a characteristic of laborers in medieval times according to historical analysis?
What was a characteristic of laborers in medieval times according to historical analysis?
What conclusion is drawn about Stuart's decision to cancel his vacation?
What conclusion is drawn about Stuart's decision to cancel his vacation?
Which of the following best describes the impact of increased productivity on living standards?
Which of the following best describes the impact of increased productivity on living standards?
What does Martin Carnoy suggest about work patterns of today's workers compared to those 100 years ago?
What does Martin Carnoy suggest about work patterns of today's workers compared to those 100 years ago?
What does the case study regarding Stuart illustrate about workplace obligations?
What does the case study regarding Stuart illustrate about workplace obligations?
In what way does automation influence the global landscape of manufacturing jobs?
In what way does automation influence the global landscape of manufacturing jobs?
What is one main consequence of the implementation of tiered internet service according to its opponents?
What is one main consequence of the implementation of tiered internet service according to its opponents?
Which factor is NOT typically associated with the ‘winner-take-all’ phenomenon?
Which factor is NOT typically associated with the ‘winner-take-all’ phenomenon?
Why have massive open online courses (MOOCs) not effectively closed the achievement gap?
Why have massive open online courses (MOOCs) not effectively closed the achievement gap?
What regulatory change occurred under President Trump regarding net neutrality?
What regulatory change occurred under President Trump regarding net neutrality?
Which of these is a reason for the continuing increase in tuition costs at US universities?
Which of these is a reason for the continuing increase in tuition costs at US universities?
What effect does the integration of information technology into firms typically have on organizational structures?
What effect does the integration of information technology into firms typically have on organizational structures?
Which job category has seen an increase in demand due to greater use of information technology in the workplace?
Which job category has seen an increase in demand due to greater use of information technology in the workplace?
How does the cost of interactions affect the flow of information within organizations?
How does the cost of interactions affect the flow of information within organizations?
What is one of the results of improved communication among business units due to technology integration?
What is one of the results of improved communication among business units due to technology integration?
Which of the following job roles is likely to see a decrease in demand in the future workplace?
Which of the following job roles is likely to see a decrease in demand in the future workplace?
What is a key characteristic of organizations when interactions are inexpensive and fast?
What is a key characteristic of organizations when interactions are inexpensive and fast?
Which of the following categories has experienced the highest increase in workplace demand as a result of technological integration?
Which of the following categories has experienced the highest increase in workplace demand as a result of technological integration?
What is typically the result of integrating automated systems in the supply chain?
What is typically the result of integrating automated systems in the supply chain?
In what way does inexpensive interaction impact employee relationships within firms?
In what way does inexpensive interaction impact employee relationships within firms?
What is a primary disadvantage of telework related to team dynamics?
What is a primary disadvantage of telework related to team dynamics?
Which factor is primarily cited as a criticism of gig economy jobs?
Which factor is primarily cited as a criticism of gig economy jobs?
In terms of employee recruitment, what is one significant advantage of telework?
In terms of employee recruitment, what is one significant advantage of telework?
How do proponents of the gig economy view the nature of these jobs?
How do proponents of the gig economy view the nature of these jobs?
Which of the following is a specific challenge teleworkers might face regarding information security?
Which of the following is a specific challenge teleworkers might face regarding information security?
What is one potential benefit for companies that participate in the gig economy?
What is one potential benefit for companies that participate in the gig economy?
What is one of the key advantages of multinational teams?
What is one of the key advantages of multinational teams?
What is a common misconception about telework among managers?
What is a common misconception about telework among managers?
Which factor has notably contributed to the feasibility of global enterprises since the mid-1990s?
Which factor has notably contributed to the feasibility of global enterprises since the mid-1990s?
Which concern is often raised regarding the social aspect of telework?
Which concern is often raised regarding the social aspect of telework?
What impact does telework have on employee overhead for companies?
What impact does telework have on employee overhead for companies?
What is a commonly cited argument in favor of globalization?
What is a commonly cited argument in favor of globalization?
What does Robert Reich imply about the financial dynamics in the gig economy?
What does Robert Reich imply about the financial dynamics in the gig economy?
What is one significant disadvantage of multinational teams?
What is one significant disadvantage of multinational teams?
Which statement reflects an argument against globalization?
Which statement reflects an argument against globalization?
What was a consequence of the dot-com bust in the early 2000s?
What was a consequence of the dot-com bust in the early 2000s?
What distinguishes globalization from earlier business practices?
What distinguishes globalization from earlier business practices?
Which argument is often cited against globalization concerning employment?
Which argument is often cited against globalization concerning employment?
What nearly eliminated barriers to global trade and business in the late 20th century?
What nearly eliminated barriers to global trade and business in the late 20th century?
What impact does globalization typically have on competition?
What impact does globalization typically have on competition?
Flashcards
Ride-sharing app driver
Ride-sharing app driver
A worker who provides transportation services through a ride-sharing application.
Independent contractor
Independent contractor
A self-employed individual who provides services to a client, but not under direct employer control.
Traditional employee
Traditional employee
An employee who works under direct control, direction, and supervision of an employer.
Independent contractor work arrangement
Independent contractor work arrangement
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Employee wage
Employee wage
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Driver app wage
Driver app wage
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Independent contractor fees
Independent contractor fees
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Employee vs. Independent Contractor
Employee vs. Independent Contractor
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Monitoring Employee Activity
Monitoring Employee Activity
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Monitoring employee productivity
Monitoring employee productivity
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Monitoring for illegal activities
Monitoring for illegal activities
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Impact of monitoring on employee satisfaction
Impact of monitoring on employee satisfaction
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Automation's effect on prices
Automation's effect on prices
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Automation's effect on jobs
Automation's effect on jobs
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Productivity and Living Standards
Productivity and Living Standards
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Medieval/Ancient Work
Medieval/Ancient Work
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Worker Resistance
Worker Resistance
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Stuart's Vacation
Stuart's Vacation
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Kantian/Social Contract
Kantian/Social Contract
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Manufacturing Jobs
Manufacturing Jobs
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Act Utilitarian Evaluation
Act Utilitarian Evaluation
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Duration
Duration
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Certainty
Certainty
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Propinquity
Propinquity
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Purity
Purity
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Virtue Ethics
Virtue Ethics
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Artificial Intelligence
Artificial Intelligence
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Rise of Robots
Rise of Robots
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AI achievements (1995-2017)
AI achievements (1995-2017)
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Deep Blue (1997)
Deep Blue (1997)
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Watson (2011)
Watson (2011)
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Self-driving cars (2009-2015)
Self-driving cars (2009-2015)
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AlphaGo (2017)
AlphaGo (2017)
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Moral question in robotics
Moral question in robotics
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H-1B visa
H-1B visa
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L-1 visa
L-1 visa
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Foreign competition (IT)
Foreign competition (IT)
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Digital Divide
Digital Divide
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Global digital divide
Global digital divide
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Social digital divide
Social digital divide
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Automation's impact on manufacturing jobs
Automation's impact on manufacturing jobs
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Job displacement in white-collar sectors
Job displacement in white-collar sectors
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Increased work weeks (1979-1990)
Increased work weeks (1979-1990)
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Globalization of the job market
Globalization of the job market
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Digital divide
Digital divide
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Winner-take-all society
Winner-take-all society
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Productivity increases
Productivity increases
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Job creation & destruction
Job creation & destruction
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Ride-sharing app driver status
Ride-sharing app driver status
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Independent Contractor
Independent Contractor
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Employee
Employee
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Employee wage
Employee wage
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Ride-sharing app driver pay
Ride-sharing app driver pay
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Independent contractor fees
Independent contractor fees
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Monitoring employee activity
Monitoring employee activity
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Monitoring for illegal activity
Monitoring for illegal activity
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Monitoring employee productivity
Monitoring employee productivity
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Impact of monitoring on employee satisfaction
Impact of monitoring on employee satisfaction
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Automation's effect on prices
Automation's effect on prices
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Automation's effect on jobs
Automation's effect on jobs
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Productivity and Living Standards
Productivity and Living Standards
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Medieval/Ancient Work
Medieval/Ancient Work
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Worker Resistance (old times)
Worker Resistance (old times)
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Stuart's Vacation Cancelled
Stuart's Vacation Cancelled
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Kantian/Social Contract Justification
Kantian/Social Contract Justification
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Manufacturing Jobs worldwide
Manufacturing Jobs worldwide
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Workers today work less
Workers today work less
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AI achievements (1995-2017)
AI achievements (1995-2017)
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Deep Blue (1997)
Deep Blue (1997)
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Watson (2011)
Watson (2011)
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Self-driving cars (2009-2015)
Self-driving cars (2009-2015)
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AlphaGo (2017)
AlphaGo (2017)
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Moral questions in robotics
Moral questions in robotics
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Computer-controlled Minivan (1995)
Computer-controlled Minivan (1995)
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Honda's ASIMO (2000)
Honda's ASIMO (2000)
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Robotic Vacuum (2001)
Robotic Vacuum (2001)
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Autonomous Vehicles (2005)
Autonomous Vehicles (2005)
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Telework
Telework
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Advantages of Telework
Advantages of Telework
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Disadvantages of Telework
Disadvantages of Telework
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Gig Economy
Gig Economy
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Gig Worker
Gig Worker
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Gig Economy Benefits (for companies)
Gig Economy Benefits (for companies)
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Gig Economy Benefits (for workers)
Gig Economy Benefits (for workers)
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Gig Economy Drawbacks (for workers)
Gig Economy Drawbacks (for workers)
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Automation's effect on prices
Automation's effect on prices
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Automation's effect on jobs
Automation's effect on jobs
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Productivity and Living Standards
Productivity and Living Standards
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Medieval/Ancient Work
Medieval/Ancient Work
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Worker resistance (old times)
Worker resistance (old times)
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Stuart's Cancelled Vacation
Stuart's Cancelled Vacation
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Kantian/Social Contract Justification
Kantian/Social Contract Justification
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Manufacturing Jobs Worldwide
Manufacturing Jobs Worldwide
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Workers today work less
Workers today work less
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IT Integration in Firms
IT Integration in Firms
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Organizational Structure Changes
Organizational Structure Changes
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Inexpensive Interactions
Inexpensive Interactions
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Increased Demand (Jobs)
Increased Demand (Jobs)
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Lower Demand (Jobs)
Lower Demand (Jobs)
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Telework
Telework
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Advantages of Telework
Advantages of Telework
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Disadvantages of Telework
Disadvantages of Telework
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Gig Economy
Gig Economy
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Gig Worker
Gig Worker
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Gig Economy Benefits (companies)
Gig Economy Benefits (companies)
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Gig Economy Benefits (workers)
Gig Economy Benefits (workers)
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Gig Economy Drawbacks (workers)
Gig Economy Drawbacks (workers)
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MOOCs
MOOCs
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Multinational Teams
Multinational Teams
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Tuition Increase
Tuition Increase
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Advantages of Multinational Teams
Advantages of Multinational Teams
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MOOC Completion
MOOC Completion
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Disadvantages of Multinational Teams
Disadvantages of Multinational Teams
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Net Neutrality
Net Neutrality
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Globalization
Globalization
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Tiered Internet Service
Tiered Internet Service
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Globalization Causes
Globalization Causes
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Globalization Enabler
Globalization Enabler
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Winner-take-all markets
Winner-take-all markets
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Causes of Winner-Take-All
Causes of Winner-Take-All
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Globalization Arguments - For
Globalization Arguments - For
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Globalization Arguments - Against
Globalization Arguments - Against
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Dot-Com Bust
Dot-Com Bust
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Study Notes
Chapter 10: Work and Wealth
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Chapter focuses on the impact of information technology and automation on work and wealth.
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Learning Objectives cover topics including introduction, automation and employment, workplace changes, globalization, the digital divide, and the "winner-take-all society".
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Information technology and automation affect the workplace in several ways, impacting productivity, job creation and destruction, globalization of the job market, company organization, and telework.
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Workplace monitoring is also a significant element.
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Information technology impacts society with resulting digital divides and winner-take-all effects.
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Automation and Job Destruction: Between 1979 and 2011, the U.S. population increased by 39%, while manufacturing employment dropped by 40%, from 19.4 million jobs to 11.7 million jobs. White-collar jobs like secretarial, clerical, accounting, and middle management roles have also been lost. The work week, according to Juliet Schor, got longer between 1979 and 1990.
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Examples of lost jobs include General Motors' bankruptcy in 2009, which resulted in a 30% reduction in employees.
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Automation and Job Creation: Automation lowers prices, increasing demand for products, which in turn increases real incomes and the need for other products, leading to job creation. The number of manufacturing jobs worldwide is increasing. Martin Carnoy noted that workers today work less than workers did 100 years ago.
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Automation's effects include reduction in product prices, an increase in demand for those and other products, and the creation of new jobs.
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Increased productivity led to higher standards of living compared to medieval and ancient times. Low caloric intake historically led to slower work paces, seasonal and intermittent work patterns, and resistance to labor if adequate funds were available. Wages, historically, inversely correlated with work hours.
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Case Study: The Canceled Vacation—Stuart, a software developer, faces a conflict between personal needs (vacation) and company expectations (important product update). His supervisor asks him to delay his vacation, offering him three weeks of vacation the following year. Stuart’s decision was based on factors of duration, certainty, propinquity and purity, Ultimately Stuart cancelled a trip to San Diego to prioritize work which could be considered a loss.
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Kantian/Social Contract Theory Evaluation: Stuart is judged as not having broken promises, deceived anyone, or otherwise acted wrongly in delaying the trip, as he was not obligated to visit his parents prior to their move. (Kantian and social contract theorists would argue that Stuart acted correctly.)
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Act Utilitarian Evaluation: Stuart’s decision and its impact are analyzed based on duration (vacation alternatives), certainty, propinquity (time for impact), and purity (moral consequences of each action). The analysis suggests that the trip to Australia is the better option overall.
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Virtue Ethics Evaluation: Stuart's decision to prioritize work over visiting his parents is seen as lacking in courage and consideration for himself, coworkers, and parents. This is viewed as a negative aspect of prioritizing work over family or personal time.
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Rise of the Robots?: Experts suggest that most jobs will be taken over by machines in the future. Artificial intelligence (AI) is a focus of computer science, concentrating on intelligent behaviors in machines. Rapid advancements in microprocessor speeds have driven AI progress, but the effects of continued increases in speed is uncertain.
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Noted achievements in AI since 1995: Computer-controlled vehicles, IBM's Deep Blue defeating a chess champion, Honda's ASIMO android, robotic vacuum cleaners, and autonomous vehicles are all noted milestones in AI. Watson (IBM supercomputer) trounced the Jeopardy! champs and Google’s self-driving cars. AlphaGo program, beat a world’s #1 Go player.
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Moral questions related to robotics include: is it wrong to create machines making human labor obsolete? Would intelligent robots demoralize humanity? Is it wrong to work on intelligent machines if they cannot be guaranteed to be benevolent to humans? What if a malevolent human uses intelligent machines for evil uses? How would creative computers change ideas about intellectual property? How does superfast computation impact ideas on privacy related to digital records?
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Workplace Changes: Information technology is integrated by automating back-office functions (e.g., payroll), improving manufacturing, and enhancing communication.
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Organizational changes result in flattened structures and elimination of transactional middlemen (supply-chain automation).
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Inexpensive interaction leads to flexible information flow. Organizations become flatter and more dynamic.
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Winners and Losers in the Workplace of the Future: The greater use of information technology in the workplace has increased demand for employees in certain job categories (e.g., software engineers, computer support, network analysts, and other technical professionals) while reducing demand for others (e.g., butchers, secretaries, payroll clerks . The list of "winners" and "losers" was provided.
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Telework: Employees work away from the traditional workplace. Examples include home office, commuting to a telecenter, and sales roles without a fixed office space. Telework is used by roughly 37% of Americans. Advantages include increased productivity, lower absenteeism, improved morale, retention of employees, cost savings, and resilience. Disadvantages include threats on managers' control, impacting customer meetings (lack of face-to-face interaction), reduced security and privacy, issues with team cohesion and visibility of teleworkers.
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The Gig Economy: Includes companies (e.g., Uber, Lyft, Instacart, Airbnb) connecting those wanting a service with service providers. Gig workers are often subcontractors, with potential benefits in terms of flexibility for workers, but also concerns about compensation and job security.
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Proponents say the gig economy grants workers independence and flexibility. Critics point to potentially last-resort jobs where competition among workers negatively affects wages.
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Monitoring: Monitoring of employee Internet usage, video surveillance, and monitoring of keyboard, phone and email activity are practiced by companies to detect inappropriate usage of resources and possibly illegal activities.
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Monitoring may be used to assess productivity and improve workplace security, but also may reduce job satisfaction.
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Multinational Teams: Software development teams in countries like India have been using these models since the 1980s. A benefit is continuous work and cost savings. A disadvantage includes infrastructure issues in some of these countries.
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Globalization: Globalization networks businesses and markets; creating a greater mobility of goods, services, and capital worldwide. This global phenomenon is possible today through the continually decreasing costs in information technology costs.
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The Argument for Globalization: Globalization boosts competition, gives jobs in poorer countries, and can lead to national growth. Conversely, globalization can negatively impact American workers and jobs. Some examples are the loss of jobs to other countries and the underpayment of workers in foreign countries.
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Dot-Com Bust Increased IT sector Unemployment: Internet-related start-up companies saw stock prices plummet in the early 2000s; leading to bankruptcy and job loss for hundreds of companies – losing half a million high-tech jobs.
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Foreign Workers in the US IT Industry: Visas allow foreigners to work in the U.S. (e.g., H-1B, L-1), with various limits on visas. Foreign competition negatively impacts workers and availability of specific roles within the US.
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Foreign Competition: China is the world's leading producer of computer hardware and IT outsourcing to India is increasing. India has an increasing number of college students, and there is a rise in global competition for skilled roles.
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The Digital Divide: A key concept is the distinction between those who access modern information technologies and those who lack access, with poorer nations often struggling to access modern computing. This division is largely based on poverty, infrastructure, and literacy.
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Technological Diffusion Models: Diffusion is the speed at which new technologies are adopted. The Normalization model shows that all groups eventually adopt the technology. The Stratification model shows that the richest groups adopt the technology first, and lower socio-economic groups later or not at all, or possibly only in less necessary roles within the company.
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Technological Optimist v. Pessimists: Global diffusion of Information Technologies is viewed by optimists as creating job opportunities and reducing poverty, while pessimists believe existing inequalities worsen. The optimist’s view focuses on the normalization model whereas pessimists focus on the stratification model where differences in availability and adoption of technology grow.
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Critiques of Digital Divide: The term may be misleading or inaccurate in describing the actual differences in accessing and using technology. It may promote a false idea that differences are solely a factor of access, failing to fully account for numerous other systemic issues. The Internet is but one tool available in a rapidly developing field.
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Massive Open Online Courses (MOOCs): The rise of MOOCs has raised concerns that they widen existing educational gaps. This occurs due to differing levels of access, skill and background of the students who participate in the courses. Tuition costs at universities have risen much faster than inflation. This makes financing education for poorer families a much greater burden.
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Net Neutrality: Tiered service structures charge more for high priority Internet packet routing. Opponents say this would hurt smaller companies and impede innovation. Net neutrality legislation would require all Internet packets to be treated the same. Opponents of this suggest that people should be able to pay different rates based on the needs of the services they use. Legislative actions over net neutrality have evolved throughout the years.
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The “Winner-Take-All” Society: Winner-take-all markets allocate a disproportionate share of wealth to a small number of top performers. The causes for this phenomenon include factors such as IT, efficient transportation systems, network effects, and changing business norms. CEOs earn far more than average workers. It would seem to be an appropriate factor to consider.
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Reducing Winner-Take-All Effects: Potential solutions include limiting store hours, cooperative agreements to reduce positional arms races (e.g., salary caps), more progressive tax structures, and campaign finance reform.
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