Chapter 10: Social Media Revolution

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Questions and Answers

What is the primary purpose of comment mechanisms in blogs?

  • To allow authors to post their own content
  • To provide a platform for users to give feedback to authors and readers (correct)
  • To increase the visibility of the blog on social media
  • To promote the blogger's personal brand

What is the key characteristic of the Long Tail phenomenon?

  • Firms offer a near-limitless selection of products and content (correct)
  • Firms offer a limited selection of products to appeal to a broad audience
  • Firms focus on a specific niche market with a high demand
  • Firms rely heavily on traditional advertising methods

Which type of media involves efforts where an organization pays to leverage a channel or promote a message?

  • Inbound marketing
  • Paid media (correct)
  • Earned media
  • Owned media

What is the primary feature of a Wiki that allows users to track changes?

<p>Complete revision history (C)</p> Signup and view all the answers

What is the term used to describe the global mapping of users, organizations, and their connections?

<p>The Social Graph (D)</p> Signup and view all the answers

What metric is used to measure the importance of a node in a social graph?

<p>Degree Centrality (C)</p> Signup and view all the answers

What percentage of the global population uses Facebook?

<p>Around 1 in 3 (A)</p> Signup and view all the answers

Which of the following is an example of collaborative consumption?

<p>Sharing access to a product or service (C)</p> Signup and view all the answers

What is the term for Internet services that foster collaboration and information sharing?

<p>Web 2.0 (B)</p> Signup and view all the answers

What is the primary characteristic of peer production?

<p>Collaboration between users to create content (C)</p> Signup and view all the answers

Which of the following is an example of a social media platform that exploded in popularity during the COVID-19 pandemic?

<p>Zoom (A)</p> Signup and view all the answers

What is the typical format of a blog?

<p>Online journal entries in reverse chronological order (B)</p> Signup and view all the answers

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Study Notes

Social Media Revolution

  • The social media revolution happened quickly and unexpectedly, having a significant impact on society
  • As of early 2021, 5 of the top 10 most popular Internet sites in the world focused on social media and peer-produced content
  • 9 of the top 10 most downloaded apps were social apps, which exploded in popularity during the COVID-19 pandemic (e.g., Zoom)

Web 2.0 and Collaboration

  • Web 2.0 refers to Internet services that foster collaboration and information sharing
  • Much of what was considered Web 2.0 is now categorized as social media
  • Peer production involves collaboration between users to create content, products, and services
  • Collaborative consumption involves sharing access to products and services rather than having ownership

Content Creation and Sharing

  • Blogs are online journal entries, usually made in reverse chronological order, and provide comment mechanisms for feedback
  • The long tail phenomenon allows firms to make money by offering a near-limitless selection of content and products

Marketing Lexicon

  • Owned media refers to communication channels controlled by an organization (e.g., firm-run blogs, websites, and social media accounts)
  • Paid media refers to efforts where an organization pays to leverage a channel or promote a message (e.g., advertisements and sponsorships)
  • Earned media refers to media coverage or publicity gained through efforts other than paid advertising

Wikis

  • A wiki is a website that can be modified by anyone with edit access from within a web browser
  • Wikis act as a collective corporate memory, vital for sharing skills, learning, and preserving expertise
  • The largest and most popular wiki is Wikipedia, with other examples including Wine Wiki and Wookiepedia

Social Networks

  • Social networks are online communities that allow users to establish personal profiles and communicate with others
  • Large public social networks include Facebook, LinkedIn, Google+, and Pinterest
  • Feeds are a powerful feature of social networks, providing a timely list of activities and public messages from connected individuals, groups, and organizations

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