Challenges in Building Service E-commerce Presence

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6 Questions

Which management challenge is important in building a service e-commerce presence?

Developing a clear understanding of business objectives and knowing how to choose the right technology to achieve those objectives

Which of the following is not one of the basic business objectives for an e-commerce site?

Optimize system architecture

What is used to process certificates and private/public key information?

Secure socket layer

Which of the following does not offer Web site building?

Google slites

What is the primary way a website is able to personalize the content presented to a visitor?

Cookies

Which of the following is an important management challenge in building a service e-commerce presence?

Developing a clear understanding of business objectives and knowing how to choose the right technology to achieve those objectives

Study Notes

E-commerce Management Challenges

  • Building a service e-commerce presence is influenced by the management challenge of integrating customer service with website functionality.

E-commerce Objectives

  • Basic business objectives for an e-commerce site do not include reducing the number of customers.

Security Measures

  • Certificate authorities are used to process certificates and private/public key information.

Website Building Tools

  • Telnet does not offer website building capabilities.

Website Personalization

  • The primary way a website is able to personalize content presented to a visitor is through the use of cookies.

Test your knowledge of the important management challenges in building a service e-commerce presence by identifying the key factors and decision-making processes involved.

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