Podcast
Questions and Answers
Which of the following is a challenge faced by SCBs due to their limited financial and human resources?
Which of the following is a challenge faced by SCBs due to their limited financial and human resources?
- Dependence on government support
- Regulatory compliance
- Lack of technology (correct)
- Competition from larger banks
What is one of the challenges faced by SCBs due to their small customer base?
What is one of the challenges faced by SCBs due to their small customer base?
- Limited growth potential (correct)
- Competition from larger banks
- Dependence on government support
- Lack of regulatory compliance
What is one of the challenges faced by SCBs due to their dependence on government support?
What is one of the challenges faced by SCBs due to their dependence on government support?
- Competition from larger banks
- Limited customer base
- Lack of technology
- Unpredictability of government support (correct)
What are some of the diverse service areas that banks are required to offer according to the text?
What are some of the diverse service areas that banks are required to offer according to the text?
Why has retail lending become a priority for banks recently?
Why has retail lending become a priority for banks recently?
What must banks do to meet the satisfaction of their consumers?
What must banks do to meet the satisfaction of their consumers?
What are some of the mechanisms that banks need to implement to provide complete personal service expectations to clients?
What are some of the mechanisms that banks need to implement to provide complete personal service expectations to clients?
How has retail lending helped banks disperse risk and increase their income?
How has retail lending helped banks disperse risk and increase their income?
What steps must every bank take to meet the satisfaction of their consumers?
What steps must every bank take to meet the satisfaction of their consumers?
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