18 Questions
Knowledge:
the awareness and understanding of a set of information and the ways that information can be made useful to support a specific task or reach a decision.
knowledge management system (KMS)
is an organized collection of people, procedures, software, databases, and devices used to create, store, share, and use the organization’s knowledge and experience
Explicit knowledge:
objective; can be measured and documented in reports, papers, and rules
Tacit knowledge:
hard to measure and document; typically not objective or formalized
Artificial intelligence (AI):
ability of computers to mimic or duplicate functions of the human brain
Artificial intelligence systems
include the people, procedures, hardware, software, data, and knowledge needed to develop computer systems and machines that demonstrate characteristics of intelligence
Expert systems:
Hardware and software that stores knowledge and makes inferences, similar to a human expert
Robotics:
Mechanical or computer devices that perform tasks that require a high degree of precision, or are tedious or hazardous for humans
Vision systems
Hardware and software that permit computers to capture, store, and manipulate visual images and pictures
Natural language processing and voice recognition:
Processing that allows the computer to understand and react to statements and commands made in a “natural” language, such as English
Voice recognition:
converting sound waves into words
Learning systems:
Combination of software and hardware that allows the computer to change how it functions or reacts to situations based on feedback it receives
Neural networks:
Computer system that simulates the functioning of a human brain
Knowledge base
Stores all relevant information, data, rules, cases, and relationships used by the expert system.
Inference engine
Seeks information and relationships from the knowledge base and provides answers, predictions, and suggestions, like a human expert
Explanation Facility
Allows a user or decision maker to understand how the expert system arrived at certain conclusions or results
Virtual reality system:
enables one or more users to move and react in a computer-simulated environment
Immersive virtual reality:
user becomes fully immersed in an artificial, three-dimensional world that is completely generated by a computer
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