30 Questions
What are the four elements of the PDCA Model in OH&S Management System?
Plan, Do, Check, Act
Who leads the process of Management Review in OH&S Management System?
Top management
What is the purpose of regular Management Reviews in an organization?
Adapt to changes and improve systems
What is the purpose of Active Monitoring in an OH&S Management System?
Continuous process for checking performance against standards and response to non-conformities
What do Systematic Inspections in an OH&S Management System involve?
Identifying areas for improvement, involving corrective and preventive actions, and following a regular schedule
Who can conduct OH&S Management System audits?
Internal or external auditors
Why is regular monitoring and measuring of key OH&S processes important?
To identify performance indicators and assess risks
Which of the following is a key learning outcome related to health and safety management in the workplace?
Understanding corporate social responsibilities and ethical codes of conduct
What is a critical factor in the management of occupational health and well-being in the workplace?
Analyzing different factors causing work-related ill health
What process involves assessing the performance of health and safety practices in the workplace?
Reviewing the performance of health and safety practices
Which activity is related to monitoring and auditing health and safety practices in the workplace?
Identifying the process of monitoring and auditing health and safety practices
What is an important aspect impacting health and safety management?
Analyzing different factors causing work-related ill health
Which process involves planning and organizing occupational health and safety practices?
Leading and controlling health and safety practices
What is a key factor in leading and controlling health and safety practices in the workplace?
Analyzing different factors causing violence at work
What are the six causes used as a framework for risk assessment in the HSE 'Management Standards' approach?
Demands, Control, Support, Relationships, Role, Change
What is considered as work-related violence?
Any incident in which a person is abused, threatened or assaulted in circumstances relating to their work
Which of the following is NOT listed as a risk factor for work-related violence?
Working in a team environment
What are the control measures for violence listed for conducting home visits?
Training. No work in high-risk areas. Communication means/GPS. Incident records. No visits after dark. Vetting customers. Not carrying cash or valuables. Visit-logging. Pre- and post-visit communications.
What is one of the risk factors for work-related violence specifically mentioned for teachers?
Representing authority
Which of the following is NOT a control measure listed for violence at a central office?
Staff surveys
What does the HSE 'Management Standards' approach suggest regarding the 'Control' cause?
Given as much control as possible
What is suggested as a control measure for work-related violence specifically for hospital accident and emergency staff?
Security doors
What is one of the risk factors for work-related violence specifically mentioned for police?
Dealing with people under the influence of drugs or alcohol
What is the purpose of 3rd party accredited certification for businesses?
Marketing advantage, entry into overseas markets, building customer trust and loyalty, fulfilling legal requirements
What are the characteristics of sampling in audits and inspections?
Representative, size, unbiased, homogeneity
What are the pros and cons of using checklists for standardized procedures and inspections?
Efficiency, consistency, completeness; overreliance, complexity, lack of flexibility
Which principle is related to the protection of sensitive information in audits?
Confidentiality: protection of sensitive information
What does objective audit evidence collection involve?
Document review, observation, interviewing
What is the definition of non-conformity in audits?
Deviation from requirements
What does occupational safety and health management in CSR integrate with?
Human resources, environment, profitability and productivity
Study Notes
- 3rd Party Accredited Certification: 1. Marketing advantage for businesses 2. Allows entry into overseas markets 3. Builds customer trust and loyalty 4. Fulfils legal and other requirements 5. Exempts clients from conducting 2nd party audits
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- Sampling in Audits and Inspections: 1. Used to evaluate the quality or compliance of a larger group 2. Characteristics: representative, size, unbiased, homogeneity 3. Risks: sampling error, measurement error
- Checklists: 1. Used for standardized procedures and inspections 2. Preparation: clear objectives, comprehensive, easy to use 3. Pros: efficiency, consistency, completeness 4. Cons: overreliance, complexity, lack of flexibility
- Audit Principles: 1. Integrity: honesty, transparency, fairness 2. Fair presentation: accurate, unbiased, clear 3. Due professional care: competence, expertise, diligence 4. Confidentiality: protection of sensitive information 5. Independence: impartiality, objectivity, freedom from conflicts of interest 6. Evidence-based approach: use of facts, data, and documentation
- Objective Audit Evidence: 1. Definition: factual, observable, measurable, unbiased 2. Collection: document review, observation, interviewing 3. Verification: cross-checking, comparing, reconciling
- Non-Conformity: 1. Definition: deviation from requirements 2. Detection: by auditors, by management, by employees 3. Types: major, minor, critical 4. Reporting: timely, accurate, clear 5. Addressing: corrective action, corrective and preventive action, non-conformity closure
- Occupational Safety and Health Management in CSR: 1. CSR's influence: integration, strategic approach, innovation 2. Ethical and value-driven approaches 3. Stakeholder perspective 4. integrated approaches to safety and health 5. Links with human resources, environment, profitability, and productivity
- Workplace Occupational Health & Wellbeing: 1. Encouraging movement, healthy eating, choice 2. Creating a sense of belonging and connection 3. Connecting with the outdoors 4. Combat stress and burnout 5. Vocational rehabilitation: 50,000 cases, 15.4 million days lost, 44% of all work-related ill health cases
- Work-Related Mental Ill Health: 1. Stress, depression, anxiety: 440,000 cases, 239,000 new cases 2. Anxiety: symptoms, causes, long-term effects 3. Depression: symptoms, causes, severity 4. Work-related stress: causes, effects, prevalence
- Causes of Work-Related Mental Ill Health: 1. Excessive demands 2. Lack of control 3. Lack of support 4. Poor workplace relationships 5. Unclear role 6. Threat of change 7. Change itself
- Staying in Work: 1. Benefits of work for mental health 2. Policies and procedures 3. Most people recover or manage mental illness and work effectively 4. Support from employers and colleagues 5. Reducing stigma and discrimination.
Explore the benefits of 3rd party accredited certification, the importance of audit sampling, and the effectiveness of using checklists for audits. Understand the principles and practices related to certification, sampling in audits, and checklist preparation.
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