Podcast
Questions and Answers
What must be done with customer contactability before updating a case in CATS?
What must be done with customer contactability before updating a case in CATS?
- It needs to continue a debit freeze. (correct)
- It can be ignored entirely.
- It requires direct communication with the customer.
- It must be completed before proceeding.
Which requirement does not allow for a debit freeze to be continued during the update process?
Which requirement does not allow for a debit freeze to be continued during the update process?
- Income Documents / Proof
- Copy of Annexure 1
- Updation of revised profile in account (correct)
- Review of transactions in account vis-Ã -vis AML updated in system
Which of the following requires immediate submission when raising a request for User ID creation in CATS?
Which of the following requires immediate submission when raising a request for User ID creation in CATS?
- Customer Contactability confirmation
- Account Closure form
- Notice from competent authority
- Emp Code (correct)
What is the status of the requirement for a CPV Copy before updating a case in CATS?
What is the status of the requirement for a CPV Copy before updating a case in CATS?
When should a notice from a competent authority for unfreezing the account be submitted?
When should a notice from a competent authority for unfreezing the account be submitted?
What can a Branch Manager or Cluster Head view in the section labeled 'Pending For My Actionable'?
What can a Branch Manager or Cluster Head view in the section labeled 'Pending For My Actionable'?
Which of the following options is NOT available in the Central Alert Tracking System (CATS)?
Which of the following options is NOT available in the Central Alert Tracking System (CATS)?
How can a Branch Manager export the report of 'Pending For My Actionable' cases?
How can a Branch Manager export the report of 'Pending For My Actionable' cases?
Which range is NOT used in categorizing pending cases?
Which range is NOT used in categorizing pending cases?
What action can be taken by clicking on the ID number of a case?
What action can be taken by clicking on the ID number of a case?
What information must be attached when reporting suspected cases to the AML Unit?
What information must be attached when reporting suspected cases to the AML Unit?
Which of the following fields is mandatory when reporting a suspicion regarding a non-customer?
Which of the following fields is mandatory when reporting a suspicion regarding a non-customer?
In which scenario is a copy of the Customer Profile Verification (CPV) necessary?
In which scenario is a copy of the Customer Profile Verification (CPV) necessary?
What is the first step taken by branches when raising a case to the AML function?
What is the first step taken by branches when raising a case to the AML function?
What should be highlighted when reporting suspicious transactions or behavior?
What should be highlighted when reporting suspicious transactions or behavior?
What is one of the functions of the Universal Alert System (UAS)?
What is one of the functions of the Universal Alert System (UAS)?
Which report would you use to view transactions pending for review by relationship managers?
Which report would you use to view transactions pending for review by relationship managers?
What must employees do to create their UAS ID once they join the branches?
What must employees do to create their UAS ID once they join the branches?
What is a key element of the Maker & Checker concept in UAS?
What is a key element of the Maker & Checker concept in UAS?
In the Branch Update section, which status indicates that a case is under assessment for subsequent changes?
In the Branch Update section, which status indicates that a case is under assessment for subsequent changes?
Which report would likely provide details about recent transaction updates?
Which report would likely provide details about recent transaction updates?
For what purpose is a search criteria set in the Review Account for Branch Updation?
For what purpose is a search criteria set in the Review Account for Branch Updation?
Which action can be taken in the Review Account for Branch Updation?
Which action can be taken in the Review Account for Branch Updation?
What should a user select to identify whether the subject of a suspicion is a customer or not?
What should a user select to identify whether the subject of a suspicion is a customer or not?
What is required when raising a suspicion regarding a customer in the COMPASS system?
What is required when raising a suspicion regarding a customer in the COMPASS system?
Which option allows the escalation of a case to the compliance team within the COMPASS system?
Which option allows the escalation of a case to the compliance team within the COMPASS system?
What can be included in the 'Grounds of Suspicion' when making a report?
What can be included in the 'Grounds of Suspicion' when making a report?
What is NOT a feature offered under the Pending Cases section of the COMPASS Dash Board?
What is NOT a feature offered under the Pending Cases section of the COMPASS Dash Board?
What happens when the 'Post and Close' action is taken in the Sub-Action menu?
What happens when the 'Post and Close' action is taken in the Sub-Action menu?
Which of the following is NOT an option when raising suspicion in the COMPASS system?
Which of the following is NOT an option when raising suspicion in the COMPASS system?
What information is required in the Alert Indicator tab when reporting suspicion?
What information is required in the Alert Indicator tab when reporting suspicion?
Which of the following fields is mandatory when adding an entity's account information?
Which of the following fields is mandatory when adding an entity's account information?
What is the maximum file size allowed for uploading case evidence?
What is the maximum file size allowed for uploading case evidence?
How many files can be selected at once when uploading evidence?
How many files can be selected at once when uploading evidence?
Which action can a branch user perform after clicking the 'Create Case' button?
Which action can a branch user perform after clicking the 'Create Case' button?
Which of the following is an option available in the 'Actioned Cases By Self' section?
Which of the following is an option available in the 'Actioned Cases By Self' section?
What types of files can be uploaded as evidence?
What types of files can be uploaded as evidence?
What will happen if a user selects a specific date filter in 'Actioned Cases By Self'?
What will happen if a user selects a specific date filter in 'Actioned Cases By Self'?
Which item is NOT a feature available in the list of actioned cases?
Which item is NOT a feature available in the list of actioned cases?
Flashcards
Account Activation
Account Activation
The process of verifying the identity of account holders to be onboarded and ensure compliance with AML regulations.
AML Compliance
AML Compliance
The process of examining and verifying the completeness and accuracy of customer information in the CATS system to ensure compliance with AML regulations.
Customer Contactability
Customer Contactability
This process involves verifying the customer's contact information (address, phone, email) to ensure they are reachable and can be contacted regarding transactions and account updates.
Central Alert Tracking System (CATS)
Central Alert Tracking System (CATS)
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Create User ID in CATS
Create User ID in CATS
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Large Transaction Reporting (LTR)
Large Transaction Reporting (LTR)
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Updated Cases
Updated Cases
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NRO Credits Report
NRO Credits Report
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Transaction Details Report
Transaction Details Report
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Pending Cases
Pending Cases
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NRE Accounts
NRE Accounts
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Universal Alert System (UAS)
Universal Alert System (UAS)
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Transactions exceeding 1 Crore
Transactions exceeding 1 Crore
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Branch Code
Branch Code
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Name of Account/Person
Name of Account/Person
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Reason For Suspicion
Reason For Suspicion
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Non-Customer
Non-Customer
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Report A Suspicion
Report A Suspicion
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COMPASS Pending Cases Dashboard
COMPASS Pending Cases Dashboard
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Case Escalation Comments
Case Escalation Comments
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Subject Matter of Suspicion
Subject Matter of Suspicion
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Reporting On Tab
Reporting On Tab
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Alert Type (Mandatory Field)
Alert Type (Mandatory Field)
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Alert Indicator (Mandatory Field)
Alert Indicator (Mandatory Field)
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What is CATS?
What is CATS?
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What is 'Pending For My Actionable' in the CATS system?
What is 'Pending For My Actionable' in the CATS system?
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What is the CATS Dashboard?
What is the CATS Dashboard?
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How do you access detailed information about a case in CATS?
How do you access detailed information about a case in CATS?
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Why is 'Pending For My Actionable' important for branch managers?
Why is 'Pending For My Actionable' important for branch managers?
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Name of the account/person
Name of the account/person
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CIN value
CIN value
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Alert type
Alert type
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Alert indicator
Alert indicator
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Case Evidences
Case Evidences
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Attach evidence
Attach evidence
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Create Case button
Create Case button
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Actioned cases by self
Actioned cases by self
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Study Notes
Ace Banker Journey - Week 3
- HDFC Bank Ace Banker program, week 3, October 19, 2024
- The program includes daily activities focusing on different aspects of banking
- Day 1: EOD/BOD reports, suspense monitoring, LTR/UAS
- Day 2: Liability products like savings accounts
- Day 3: Liability products, current accounts
- Day 4: Documentation, savings accounts, liability products
- Day 5: NRE/NRO, PMY schemes
- Day 6: Fixed deposits, SSA, quality, sourcing
- Program objectives are to locate complete branch reports, identify essential details for checking, and determine if reports are printable or online-verifiable
Branch Reports
- Branch reports are generated regularly: daily, fortnightly, and monthly
- The branch staff is responsible for checking all reports
Reports Generation
- Branches generate reports at various frequencies (e.g., daily, fortnightly, monthly)
- All reports are generated by the branches
- Branches will confirm that they have performed the tasks and are ready for audit review.
Importance of Reports
- Accurate reports are crucial for the banking system
- Errors in reports can lead to incorrect crediting/debiting of accounts
- Reports are generated and verified by independent personnel other than the inputter.
Let's Check Your Understanding
- Report names and how they reflect forex transactions
- Which reports reconcile locker keys on a monthly basis?
- What reports detail accounts' cash position daily?
- Which reports detail DD/MC issued on previous days?
- BJR verification; is it done by the inputter or authorizer? True/False answer
- Output/result should be printed as a hard copy, True/False answer
What is E-CallBack?
- E-Callback utility digitizes reports to reduce paper usage
- Current data is verified against the previous day's data
- The utility allows online access to reports
Stages in E-CallBack Utility
- Transaction Report, Retail Branch Banking, Batch Control Register, Closed Batch Upload, Trade Finance-Imports
- Dashboard
- Upload, Verify, Delete Report
Large Transaction Reporting-CH106
- LTR displays accounts with transactions exceeding 1L debit/credit in the previous day
- LTR is used to review NRE/NRO cash deposit/withdrawal.
- Maker & Checker IDs are employee-specific roles in the system
- Branch is expected to update the details in this portal daily
- LTR can be logged in using the same credentials used for desktop login
Large Transaction Reporting (CH106)
- Accounts with transactions over 100,000 would show in LTR
- The LTR system detects transactions exceeding a specific threshold and will reflect in the reports.
Universal Alert System (UAS)
- Monitors transactions to detect anomalies
- Any related KYC/AML activity will be highlighted in this portal
- KYC related activity will be reviewed regularly to ensure compliance and will be reflected in the portal.
- UAS IDs are created for employees upon joining the branches.
Case Scenarios and Branch Actions
-
Mr. Ram Singh: A salaried individual with unusually high-value transactions. The branch should discreetly confirm the transaction source and purpose, and if necessary, perform additional due diligence.
-
Mr. Shantanu: A business owner with frequent high-value transactions. The branch should monitor transaction patterns, verify the customer profile, and obtain additional financial information to confirm appropriate levels of income and transactions.
Central Alerts Tracking System (CATS)
- If an account is blocked, then a new workflow has been designed in CATS.
- All requests prior to 4 PM are processed during the same day in CATS.
- Requests after 4 PM are processed the following business day.
Branch Checkpoints Prior to Updating Cases in CATS
- Reporting requirements for various situations
Compass Portal
- Used for Anti-Money Laundering (AML) activities.
- Branch staff can view pending cases, escalate cases, attach evidence, and respond to AML activity requests.
- Compass, an AML portal, provides an interface for tracking and managing transactions, assisting in compliance with anti-money laundering.
AML Case Workflow
- A workflow for managing and resolving AML cases.
- Provides steps to manage pending cases, view evidence, escalate cases.
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Description
Test your knowledge on the procedures and requirements for updating cases in the Central Alert Tracking System (CATS). This quiz covers essential topics such as customer contactability, user ID creation requests, and the actions available for Branch Managers. Evaluate your understanding and readiness to navigate CATS effectively.
