CATS Case Update Procedure Quiz

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Questions and Answers

What must be done with customer contactability before updating a case in CATS?

It needs to continue a debit freeze. (correct)

It can be ignored entirely.

It requires direct communication with the customer.

It must be completed before proceeding.

Which requirement does not allow for a debit freeze to be continued during the update process?

Income Documents / Proof

Copy of Annexure 1

Updation of revised profile in account (correct)

Review of transactions in account vis-à-vis AML updated in system

Which of the following requires immediate submission when raising a request for User ID creation in CATS?

Customer Contactability confirmation

Account Closure form

Notice from competent authority

Emp Code (correct)

What is the status of the requirement for a CPV Copy before updating a case in CATS?

Required and allows debit freeze. Signup and view all the answers

When should a notice from a competent authority for unfreezing the account be submitted?

Before any account closure begins. Signup and view all the answers

What can a Branch Manager or Cluster Head view in the section labeled 'Pending For My Actionable'?

Total number of alerts Signup and view all the answers

Which of the following options is NOT available in the Central Alert Tracking System (CATS)?

Notifications Signup and view all the answers

How can a Branch Manager export the report of 'Pending For My Actionable' cases?

Export report in .csv Signup and view all the answers

Which range is NOT used in categorizing pending cases?

46~60 Signup and view all the answers

What action can be taken by clicking on the ID number of a case?

Open the case Signup and view all the answers

What information must be attached when reporting suspected cases to the AML Unit?

Copy of necessary documents supporting the suspicion Signup and view all the answers

Which of the following fields is mandatory when reporting a suspicion regarding a non-customer?

Branch Code Signup and view all the answers

In which scenario is a copy of the Customer Profile Verification (CPV) necessary?

While reporting cases found to be suspicious Signup and view all the answers

What is the first step taken by branches when raising a case to the AML function?

Input the Cust ID Signup and view all the answers

What should be highlighted when reporting suspicious transactions or behavior?

Pattern of transactions and typology Signup and view all the answers

What is one of the functions of the Universal Alert System (UAS)?

Highlight abnormal transaction activity in accounts Signup and view all the answers

Which report would you use to view transactions pending for review by relationship managers?

Pending Cases Assigned to RM Signup and view all the answers

What must employees do to create their UAS ID once they join the branches?

Immediately create it themselves Signup and view all the answers

What is a key element of the Maker & Checker concept in UAS?

One role initiates and the other verifies the transactions Signup and view all the answers

In the Branch Update section, which status indicates that a case is under assessment for subsequent changes?

Pending for Review Signup and view all the answers

Which report would likely provide details about recent transaction updates?

Transaction Details Report Signup and view all the answers

For what purpose is a search criteria set in the Review Account for Branch Updation?

To filter cases based on specific parameters Signup and view all the answers

Which action can be taken in the Review Account for Branch Updation?

Approve or reject cases Signup and view all the answers

What should a user select to identify whether the subject of a suspicion is a customer or not?

Customer or Non-Customer Signup and view all the answers

What is required when raising a suspicion regarding a customer in the COMPASS system?

Select an appropriate Alert Type Signup and view all the answers

Which option allows the escalation of a case to the compliance team within the COMPASS system?

Escalate Case Signup and view all the answers

What can be included in the 'Grounds of Suspicion' when making a report?

A brief profile of the customer Signup and view all the answers

What is NOT a feature offered under the Pending Cases section of the COMPASS Dash Board?

Report A Suspicion Signup and view all the answers

What happens when the 'Post and Close' action is taken in the Sub-Action menu?

The case is posted with comments and then closed Signup and view all the answers

Which of the following is NOT an option when raising suspicion in the COMPASS system?

Close Window Signup and view all the answers

What information is required in the Alert Indicator tab when reporting suspicion?

Grounds of Suspicion Signup and view all the answers

Which of the following fields is mandatory when adding an entity's account information?

CIN value Signup and view all the answers

What is the maximum file size allowed for uploading case evidence?

3 MB Signup and view all the answers

How many files can be selected at once when uploading evidence?

Three files Signup and view all the answers

Which action can a branch user perform after clicking the 'Create Case' button?

Forward the case to central AML function Signup and view all the answers

Which of the following is an option available in the 'Actioned Cases By Self' section?

Reset Columns Signup and view all the answers

What types of files can be uploaded as evidence?

doc, xls, xlsx, pdf, txt, csv, zip, 7z, jpg, jpeg, png Signup and view all the answers

What will happen if a user selects a specific date filter in 'Actioned Cases By Self'?

Only actioned cases for that date will be shown Signup and view all the answers

Which item is NOT a feature available in the list of actioned cases?

Upload Evidence Signup and view all the answers

Study Notes

Ace Banker Journey - Week 3

HDFC Bank Ace Banker program, week 3, October 19, 2024
The program includes daily activities focusing on different aspects of banking
Day 1: EOD/BOD reports, suspense monitoring, LTR/UAS
Day 2: Liability products like savings accounts
Day 3: Liability products, current accounts
Day 4: Documentation, savings accounts, liability products
Day 5: NRE/NRO, PMY schemes
Day 6: Fixed deposits, SSA, quality, sourcing
Program objectives are to locate complete branch reports, identify essential details for checking, and determine if reports are printable or online-verifiable

Branch Reports

Branch reports are generated regularly: daily, fortnightly, and monthly
The branch staff is responsible for checking all reports

Reports Generation

Branches generate reports at various frequencies (e.g., daily, fortnightly, monthly)
All reports are generated by the branches
Branches will confirm that they have performed the tasks and are ready for audit review.

Importance of Reports

Accurate reports are crucial for the banking system
Errors in reports can lead to incorrect crediting/debiting of accounts
Reports are generated and verified by independent personnel other than the inputter.

Let's Check Your Understanding

Report names and how they reflect forex transactions
Which reports reconcile locker keys on a monthly basis?
What reports detail accounts' cash position daily?
Which reports detail DD/MC issued on previous days?
BJR verification; is it done by the inputter or authorizer? True/False answer
Output/result should be printed as a hard copy, True/False answer

What is E-CallBack?

E-Callback utility digitizes reports to reduce paper usage
Current data is verified against the previous day's data
The utility allows online access to reports

Stages in E-CallBack Utility

Transaction Report, Retail Branch Banking, Batch Control Register, Closed Batch Upload, Trade Finance-Imports
Dashboard
Upload, Verify, Delete Report

Large Transaction Reporting-CH106

LTR displays accounts with transactions exceeding 1L debit/credit in the previous day
LTR is used to review NRE/NRO cash deposit/withdrawal.
Maker & Checker IDs are employee-specific roles in the system
Branch is expected to update the details in this portal daily
LTR can be logged in using the same credentials used for desktop login

Large Transaction Reporting (CH106)

Accounts with transactions over 100,000 would show in LTR
The LTR system detects transactions exceeding a specific threshold and will reflect in the reports.

Universal Alert System (UAS)

Monitors transactions to detect anomalies
Any related KYC/AML activity will be highlighted in this portal
KYC related activity will be reviewed regularly to ensure compliance and will be reflected in the portal.
UAS IDs are created for employees upon joining the branches.

Case Scenarios and Branch Actions

Mr. Ram Singh: A salaried individual with unusually high-value transactions. The branch should discreetly confirm the transaction source and purpose, and if necessary, perform additional due diligence.
Mr. Shantanu: A business owner with frequent high-value transactions. The branch should monitor transaction patterns, verify the customer profile, and obtain additional financial information to confirm appropriate levels of income and transactions.

Central Alerts Tracking System (CATS)

If an account is blocked, then a new workflow has been designed in CATS.
All requests prior to 4 PM are processed during the same day in CATS.
Requests after 4 PM are processed the following business day.

Branch Checkpoints Prior to Updating Cases in CATS

Reporting requirements for various situations

Compass Portal

Used for Anti-Money Laundering (AML) activities.
Branch staff can view pending cases, escalate cases, attach evidence, and respond to AML activity requests.
Compass, an AML portal, provides an interface for tracking and managing transactions, assisting in compliance with anti-money laundering.

AML Case Workflow

A workflow for managing and resolving AML cases.
Provides steps to manage pending cases, view evidence, escalate cases.

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Description

Test your knowledge on the procedures and requirements for updating cases in the Central Alert Tracking System (CATS). This quiz covers essential topics such as customer contactability, user ID creation requests, and the actions available for Branch Managers. Evaluate your understanding and readiness to navigate CATS effectively.