Canadian Securities Institute (CSI)

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Questions and Answers

What is the primary focus of the Canadian Investment Regulatory Organization (CIRO) regarding Registered Representatives (RRs)?

  • Promoting high standards of ethics and conduct among RRs in their business transactions. (correct)
  • Maximizing the revenue generated by RRs for their respective firms.
  • Ensuring RRs strictly adhere to internal policies of their specific investment dealer.
  • Guaranteeing investment returns for clients through RR oversight and regulation.

In the context of the securities industry, what does ethical behavior entail beyond regulatory compliance?

  • Strict adherence to the letter of the law to avoid legal repercussions.
  • Meeting the minimum requirements set by regulators to maintain licensure.
  • Relying on prescribed conduct to navigate unclear or contradictory situations.
  • Making internal moral judgements to address situations where rules are unclear. (correct)

In what ways does the 'Know Your Client' (KYC) rule integrate into the ethical conduct of a Registered Representative (RR)?

  • By ensuring RRs recommend investments based solely on potential commissions.
  • By allowing RRs to bypass suitability requirements for high-net-worth clients.
  • By requiring RRs to maintain a friendship with their clients to foster trust.
  • By obligating RRs to act honestly and document a client's situation before making recommendations. (correct)

What is the critical element that invalidates reliance on ethical relativism within the securities industry?

<p>The necessity for professionals to prioritize client interests ahead of their own. (C)</p> Signup and view all the answers

Why is it important for securities industry firms to cultivate a 'tone at the top' that emphasizes values?

<p>It fosters an ethical climate grounded in values that influence the behavior of all employees. (B)</p> Signup and view all the answers

In the context of ethical behavior in the securities industry, which scenario represents an ethical dilemma?

<p>An advisor faces a situation where loyalty to elderly clients conflicts with a business need to meet productivity targets. (B)</p> Signup and view all the answers

When using the resolution principles in the ethical decision-making process, what does end-based thinking consider?

<p>Which actions will result in the greatest good for the greatest number of people. (C)</p> Signup and view all the answers

How do regulations about securities aim to ensure investor protection in the market?

<p>By ensuring both the sellers and the buyers of securities have access to reliable information to make informed decisions. (B)</p> Signup and view all the answers

According to securities regulations, what should an RR do when they discover a conflict of interest?

<p>Take steps to address it and inform the parties involved. (D)</p> Signup and view all the answers

What action would most likely violate securities industry ethics regarding the use of client information?

<p>Communicating details regarding a client's winning investment strategies with other clients and also their financial status. (A)</p> Signup and view all the answers

In what ways have social values shaped securities industry conduct?

<p>By promoting a balance between individual rights and overall wellness of society. (C)</p> Signup and view all the answers

Concerning the use of client information, what does the Personal Information Protection and Electronic Documents Act (PIPEDA) do?

<p>It sets the rules for the collection, use, or disclosure of data during commercial activities. (C)</p> Signup and view all the answers

To comply with regulatory expectations, if an RR is going to sell certain investments, what should happen first?

<p>The product must be suitable, and the RR must be fully familiar with the investment. (C)</p> Signup and view all the answers

Per securities industry regulations, what action must a Registered Representative (RR) take after realizing that transactions were executed based on client instructions which are potentially unsuitable?

<p>Alert, and inform the clients of the potential irregularities. (A)</p> Signup and view all the answers

What is the importance of the client discovery process and doing it properly?

<p>To comply with suitability and KYC rules. (A)</p> Signup and view all the answers

As a Registered Representative (RR), you are asked to open an account for a client referred to you.

<p>You should use heightened scrutiny to understand why his or her funds have been spread out over so many places. (B)</p> Signup and view all the answers

Within the framework of UMIR [Universal Market Integrity Rules], when must transactions be disclosed?

<p>All material conflicts over various transactions must to your supervisors before undertaking investments (B)</p> Signup and view all the answers

Your brokerage is sold to a company that specializes in high-net-worth clients. Your book of client accounts will not be completely compliant with the new direction. Can you continue serving those clients?

<p>Engage in a review action where each choice you have made may have some benefit, but no choice is completely right or wrong. (A)</p> Signup and view all the answers

Your client does not fit a particular new investment mandate. What should you do?

<p>You let them go because they do not fit the criteria, and make sure they transfer, so that compliance is adhered to with respect to regulators. (B)</p> Signup and view all the answers

Flashcards

High standards of ethics

Adherence to accepted standards of conduct in the industry.

Know Your Client (KYC)

The paramount obligation as a Registered Representative (RR).

Know Your Product (KYP)

Understanding how investments work and their potential impacts.

Duty of care

The duty to provide fully honest advice with proper skills.

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Act honestly, fairly, and trustworthily

The principle of ethical conduct for registered reps.

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Canadian Securities Administrator (CSA)

The federal regulations for ethical behavior.

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Conflict of interest

A circumstance with inconsistent interests between parties.

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Values clarification

The process of awareness of the values that drive decisions.

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Personal values

Your ethical stance is built on these.

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Ethical dilemma

A situation that causes conflicting morals.

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Front page test

A test for a possibly unethical direction.

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Mom test

The correct choice, if your mother would love it.

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Securities legislation

To ensure the securities market is fair and ethical.

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Disclosure

Full, true, and plain disclosure of all material aspects.

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Canadian Investment Regulatory Organization (CIRO)

The national SRO overseeing investment dealers, mutual fund dealers, etc.

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Cease Trading Order

A ban prohibiting trading in a company's securities.

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Integrated Market Enforcement Teams (IMETs)

Action to strengthen law enforcement against capital market fraud.

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Passport System, Super MOU, electronic databases

The CSA systems to help the capital markets act ethically.

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Placement

The physical disposal or deposit of cash proceeds.

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Layering

Separation of proceeds from illicit source.

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Study Notes

Canadian Securities Institute (CSI)

  • CSI has set standards for financial professional education for 50 years.
  • CSI is part of Moody's Analytics Training and Certification Services.
  • It has trained over one million global professionals.
  • CSI is a preferred partner for individuals, financial institutions, and regulators internationally.
  • Its expertise includes securities, portfolio management, banking, trust, insurance, financial planning, and high-net-worth wealth management.
  • CSI is a thought leader offering real-world training with exemplary education.
  • It adheres high ethical standards, ensuring proficiency and certification.
  • CSI partners with industry regulators and practitioners.
  • It is the primary provider in Canada for regulatory courses/exams for CIRO.
  • CSI courses are accredited by securities and insurance regulators.
  • CSI grants leading designations/certificates, measuring expertise and professionalism.
  • Its credentials allow financial professionals to enhance careers beyond basic licensing.
  • CSI is valued for expertise in development and delivery of courses and examinations.
  • CSI courses are available on demand in various formats.
  • CSI leverages new technology and pedagogical tools to meet the changing needs of learners/organizations.
  • CSI updates courses regularly to ensure accuracy and practicality.

Conduct and Practices Handbook (CPH) Course

  • The CPH course welcomes registrants into the Investment Industry.
  • Registrants must understand and adhere to provincial security administrator and Canadian Investment Regulatory Organization (CIRO) rules.
  • This course aims to clarify the regulations and offer guidance within ethical boundaries.
  • High ethical and conduct standards apply to Registered Representatives (RRs), Investment Representatives (IRs), Portfolio Managers (PMs), Associate PMs, and supervisors.
  • The RR role involves identifying and implementing suitable financial strategies to achieve client goals.
  • Essential steps include identifying personal, financial, and risk profiles for suitable product/strategy recommendations.
  • Success requires proper qualification and adherence to industry rules and ethical practices.
  • The CPH identifies provincial securities legislation and CIRO requirements impacting client dealings.
  • It provides practical examples to align conduct with RR standards.

What the CPH Course Covers:

  • The course's structure was designed after careful consideration of the different elements for an RR in the Canadian securities.
  • The course is organized into two sections that reflect these areas:
  • Standards of Conduct in the Securities Industry
  • Dealing with Clients in the Securities Industry

Standards of Conduct in the Securities Industry

  • Standards of Conduct and Ethics are covered
  • Ethical Decision Making is covered
  • The Canadian Regulatory Framework is covered

Dealing with Clients in the Securities Industry

  • Working with Clients is covered
  • Client Discovery and Account Opening are covered
  • Product Due Diligence, Recommendations and Advice are covered
  • Trading Settlement, and Prohibited Activities are covered
  • Maintaining Client Accounts and Relationships are covered
  • Putting it all together is covered

Course Objective

  • It aims to help interpret and adhere to applicable industry rules and accepted conduct standards.
  • Lessons provide guidance on business conduct and client account handling, promoting ethical standards for RRs
  • Important industry rules are explained and applied to client-advisor scenarios.
  • Scenarios include analysis and discussions to critically assess ethics for competency testing

CPH Use

  • It is designed as a guide that provides context to the standards
  • Context is shows how rules are interpreted and applied to demonstrate proper conduct

Key Chapter Features

  • Learning Objectives - Learning Objectives show you what you will be able to accomplish after studying the chapter.
  • Key Terms - Understanding of terminology and jargon at the start of each chapter, with terms boldfaced at first appearance and defined in glossary.
  • Online Learning Activities - Learning activities accompany the text online, accessed via Student Profile at www.csi.ca.
  • Did You Know? -It provides info, facts, statistics, clarifications, and insights, to support chapter content for exams.
  • Dive Deeper - It provides links to external source for expansion of knowledge (gained on external websites.

Your Course Journey

  • Individual study techniques are encouraged to be developed
  • Some familiarity with some knowledge areas is natural and skipping is discouraged

Studying

  • Study should revolve around how to arrive at an answer
  • Focus on study habits, concept understanding, and knowledge assessment.
  • Registration to the CPH course enables access to online resources to assist with learning, which is designed to reinforce the textbook content
  • Before starting, it is recommended to view online resources
  • Use learning objectives
  • Use the text or the PDF for your first review/reading. Take notes of unknowns
  • Access any supporting online learning resources
  • Review a second time, now focusing on the more challenging material
  • Pay attention to all tables, charts and other figures
  • Redo all examples and questions
  • Use review questions to test retention
  • Use summaries to reinforce

CPH Publication Information

  • This edition of the CPH Textbook was prepared in 2024
  • Continually updated and revised to reflect a rapidly-changing industry

Content

  • Chapter 1: Standards of Conduct and Ethics
  • Chapter 2: Ethical Decision-Making
  • Chapter 3: The Canadian Regulatory Framework

Table of Contents Highlights

  • Section 1: Standards of Conduct in the Securities Industry
  • Chapter 1: Standards of Conduct and Ethics
  • Chapter 2: Ethical Decision-Making
  • Chapter 3: The Canadian Regulatory Framework

Table of Contents Highlights

  • Section 2: Dealing with Clients in the Securities Industry
  • Chapter 4: Working With Clients
  • Chapter 5: Client Discovery and Account Opening
  • Chapter 6: Product Due Diligence, Recommendations, and Advice
  • Chapter 7: Trading, Settlement, and Prohibited Activities
  • Chapter 8: Maintaining Client Accounts and Relationships
  • Chapter 9: Putting It All Together

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