2MP3 Chapter 7
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Questions and Answers

What is the responsibility of the HR manager in relation to discrimination?

  • To intentionally discriminate for specific groups
  • To avoid intentional discrimination based on prohibited grounds (correct)
  • To create unfair practices and policies
  • To avoid unintentional discrimination related to the job
  • Which legislation is part of the legal framework of HRM in Canada?

  • Canadian Workforce Act
  • Canadian Labor Standards Act
  • Canadian Equal Employment Opportunity Act
  • Canadian Labour Code (correct)
  • What is the purpose of effectively managing diversity in business?

  • Social responsibility
  • Compliance with regulations
  • Cost reduction
  • Good for business (correct)
  • What can help an organization gain a competitive advantage?

    <p>Strategic human resource management and human resource planning</p> Signup and view all the answers

    What is the role of the human resource manager in dealing with workplace harassment?

    <p>Address and prevent workplace harassment</p> Signup and view all the answers

    Which act is part of the legal framework of HRM in Canada to prevent discrimination?

    <p>Canadian Human Rights Act</p> Signup and view all the answers

    How many components are there in human resource management as described in the text?

    <p>Five components</p> Signup and view all the answers

    What are the components of performance appraisals mentioned in the text?

    <p>Trait appraisal, behavior appraisal, graphic rating scale method, and results appraisal</p> Signup and view all the answers

    What does 360-degree performance appraisals provide feedback from?

    <p>Peers, subordinates, superiors, and clients</p> Signup and view all the answers

    What should effective performance feedback focus on?

    <p>Behaviors</p> Signup and view all the answers

    What does pay level in an organization compare to?

    <p>Other organizations' pay incentives</p> Signup and view all the answers

    What do mandatory benefits vary across?

    <p>Provinces</p> Signup and view all the answers

    What does employee engagement involve according to the text?

    <p>Ensuring fair and consistent treatment, cooperation between managers and HR, and attitude surveys</p> Signup and view all the answers

    What do labour relations involve?

    <p>Activities to ensure an effective working relationship with labor unions</p> Signup and view all the answers

    What governs working conditions between unions and employers?

    <p>Collective bargaining and collective agreements</p> Signup and view all the answers

    What does workplace harassment include according to the text?

    <p>Abuse of authority and sexual harassment</p> Signup and view all the answers

    What are the advantages of external recruitment?

    <p>Access to a large labor pool</p> Signup and view all the answers

    What is a valid and reliable technique used in the selection process?

    <p>Background checks</p> Signup and view all the answers

    What are the types of questions used in interviews?

    <p>Situational, behavioral, and worker-requirement questions</p> Signup and view all the answers

    What are the methods of training and development mentioned?

    <p>Online delivery, e-learning, on-the-job training, mentoring, and diversity training</p> Signup and view all the answers

    What is the aim of diversity awareness training?

    <p>To provide accurate information about diversity, uncover biases and stereotypes, and improve understanding of others who are different</p> Signup and view all the answers

    What is the purpose of performance appraisal?

    <p>Evaluating employees' job performance and contributions, and providing feedback to encourage high levels of motivation and performance</p> Signup and view all the answers

    Why is performance feedback essential for managers?

    <p>To base HR decisions and encourage employee motivation</p> Signup and view all the answers

    What does the Canadian Labour Code set minimum standards for?

    <p>Businesses under federal jurisdiction</p> Signup and view all the answers

    What is the aim of the Employment Equity Act?

    <p>To correct disadvantage in employment for designated groups</p> Signup and view all the answers

    Which act covers all businesses under federal jurisdiction?

    <p>Canadian Human Rights Act</p> Signup and view all the answers

    What does Human Resource Planning involve?

    <p>Forecasting current and future human resource needs</p> Signup and view all the answers

    What is the main focus of Job Analysis?

    <p>Identifying tasks, duties, responsibilities, and skills needed for a job</p> Signup and view all the answers

    What does Strategic Human Resource Management include?

    <p>Recruitment, selection, training, development, performance appraisal, pay, and benefits</p> Signup and view all the answers

    What is the aim of the Employment Standards Act?

    <p>To set minimum standards for provincially regulated businesses</p> Signup and view all the answers

    Study Notes

    Canadian Human Resource Management

    • Canadian Labour Code sets minimum standards for federally regulated businesses
    • Employment Standards Act covers minimum standards for provincial and territorial legislation
    • Employment Equity Act aims to correct disadvantage in employment for designated groups
    • Canadian Human Rights Act covers all businesses under federal jurisdiction
    • Diversity, Equity, and Inclusion are important for organizations
    • Managing a Diverse Workforce improves organizational effectiveness
    • Strategic Human Resource Management includes recruitment, selection, training, development, performance appraisal, pay, and benefits
    • Human Resource Planning involves forecasting current and future human resource needs
    • Outsourcing can bring flexibility and cost reduction but also has disadvantages
    • Job Analysis involves identifying tasks, duties, responsibilities, and skills needed for a job
    • Components of Human Resource Management include recruitment, training, performance appraisal, pay, and benefits
    • Recruitment involves activities to develop a pool of qualified candidates for open positions, internal or external

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    Description

    Test your knowledge of Canadian Human Resource Management with this quiz covering topics such as labor laws, employment equity, diversity, strategic HR management, outsourcing, and job analysis. See how well you understand HR planning, recruitment, training, and performance appraisal in the Canadian context.

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