Can You Overcome Bias in Healthcare?
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Questions and Answers

Which of the following is the most appropriate action for you to take in this situation?

  • Ask another colleague to carry out the procedure instead
  • Explain to the patient that you are following your supervisor's instructions and cannot carry out the procedure
  • Carry out the procedure as requested by the patient to avoid confrontation
  • Report the incident to your supervisor and seek their advice (correct)

    • What is the best way to address the patient's discriminatory behavior?

  • Ignore the patient's comments and carry out the procedure
  • Confront the patient and tell them their behavior is unacceptable
  • Report the incident to your supervisor and seek their advice (correct)
  • Apologize to the patient and carry out the procedure

    • What is the importance of cultural competence in healthcare?

  • It is not important in healthcare
  • It helps healthcare professionals to avoid interacting with patients from different cultures
  • It allows healthcare professionals to discriminate against patients from different cultures
  • It ensures that healthcare professionals understand and respect the cultural backgrounds of their patients (correct)

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