CAD System Downtime and Manual Operations

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Questions and Answers

During a scheduled CAD maintenance period, what is the most effective method to ensure accurate tracking of officer locations and status updates?

Relying solely on radio communication for all status updates.

Creating a manual dispatching sheet and updating it regularly. (correct)

Maintaining a mental note of each officer's location and status.

Using screen shots of the CAD system as a primary reference.

Which of the following is the most critical factor to consider when managing calls during a CAD outage?

Maintaining consistent radio communication with all officers.

Documenting all calls on the manual dispatching sheet.

Ensuring that the CAD system is restored as quickly as possible.

Prioritizing calls based on their severity and urgency. (correct)

What is the most effective strategy for managing multiple calls and tasks during a CAD outage?

Asking for assistance from other officers to help manage the workload.

Focusing solely on the most urgent calls and delaying less critical ones.

Prioritizing tasks based on their urgency and the availability of resources. (correct)

Using a combination of radio communication, manual dispatching sheets, and mental notes.

What is the most important factor to consider when documenting calls on a manual dispatching sheet during a CAD outage?

Maintaining a clear and concise record of each call, including details about the incident, officers involved, and dispatch times. Signup and view all the answers

During a CAD outage, what is the most effective way to manage the stress of increased workload and potential delays?

Taking frequent breaks to avoid burnout and maintain focus. Signup and view all the answers

Prior to a scheduled CAD maintenance period, what steps should be taken to ensure a smooth transition to manual dispatch operations?

All of the above. Signup and view all the answers

Which of the following actions can help manage the potential increase in radio traffic during a CAD outage?

All of the above. Signup and view all the answers

What is the most effective way to ensure the accuracy and completeness of information documented on manual dispatching sheets during a CAD outage?

All of the above. Signup and view all the answers

What does the abbreviation 'DC' signify in police event codes?

Disregard Cover Signup and view all the answers

Which code indicates that a heavy-duty wrecker has been requested?

HWN Signup and view all the answers

What does 'PRI' represent in the context of police event codes?

Primary Search Complete Signup and view all the answers

In terms of multi-tasking strategies during an emergency, what does 'COS' mean?

Cab On Scene Signup and view all the answers

Which abbreviation indicates that a subject has been detained?

DET Signup and view all the answers

What does the abbreviation 'MW' refer to in the context of police procedures?

Miranda Warning Signup and view all the answers

Which code indicates that CPR is in progress?

CPR Signup and view all the answers

What does 'OC' signify when managing equipment in a police operation?

Pepper Spray Used Signup and view all the answers

What is a primary reason for using electronic messaging between co-workers in dispatch?

To minimize chaos by efficiently transferring information. Signup and view all the answers

How should dispatchers use electronic messaging to communicate with responders in the field?

To notify them of potential scanner involvement in police operations. Signup and view all the answers

Which of the following is a correct guideline for MDC messaging?

Messages should only contain work-related information. Signup and view all the answers

In what scenario would a dispatcher use the CAD messaging function to relay an urgent teletype?

When the message is pertinent to officer safety and area operations. Signup and view all the answers

What type of information should not be relayed through CAD messaging?

Personal messages that do not pertain to the job. Signup and view all the answers

Which of the following strategies is recommended for managing stress in dispatch situations?

Utilizing electronic messaging to streamline information flow during busy times. Signup and view all the answers

What preparation technique is essential for dispatchers at the start of their shift?

Familiarizing themselves with the status of ongoing field operations. Signup and view all the answers

Console equipment management involves which of the following practices?

Regularly updating software and maintaining equipment functionality. Signup and view all the answers

Study Notes

Manual Operations Overview

Non-CAD operations occur during scheduled maintenance or CAD server errors.
Increased radio traffic anticipated due to lack of MDT access and reliance on manual processes.
Communications Officers may have varied methods for tracking unit statuses; documentation must be thorough and effective.
Manual Dispatching Sheets are essential for recording all calls, serving as unit history for CAD re-entry.

Scheduled and Preventive Maintenance

Optimal manual dispatch situation involves preemptive documentation of officer status and locations.
Important details to document include duration out of service, upcoming status checks, officer names, unit numbers, and vehicle numbers.
Pending queue calls must be noted to prevent loss of dispatch information after signing out of CAD.
A CAD screenshot can aid in retaining information but should be used cautiously as status changes affect accuracy.

Software Malfunctions

Recovery from CAD malfunctions is challenging while managing console tasks.

CAD and MDT Interface

Primary operation involves extensive electronic messaging among officers, dispatchers, and external systems.
Messaging prevents chaos in verbal communication, especially for routine updates; verbal communication is reserved for urgent situations.
Professionalism in messaging is crucial to avoid creating unprofessional or damaging content.

Radio Broadcasts

Urgent information from fontes like teletype should be promptly shared via CAD messaging for officer safety.

Abbreviation Police Event Codes

A comprehensive list of codes used in police operations for quick reference during dispatching provides clarity and efficiency.
Example codes include:
- AC: All Clear
- CA: Check and Advise
- CPR: CPR in Progress
- DDN: Domestic Disturbance – No Offense Report
- IC: In Custody
- TAS: Taser Utilized

Transition to Manual Dispatching

Knowledge and skills acquirement is vital for effective transition from CAD to manual dispatching in emergency scenarios.

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Description

This quiz assesses your understanding of the implications of CAD system downtime due to maintenance or crashes, including the constraints and challenges of manual operations.

CAD System Downtime and Manual Operations

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Questions and Answers

During a scheduled CAD maintenance period, what is the most effective method to ensure accurate tracking of officer locations and status updates?

Which of the following is the most critical factor to consider when managing calls during a CAD outage?

What is the most effective strategy for managing multiple calls and tasks during a CAD outage?

What is the most important factor to consider when documenting calls on a manual dispatching sheet during a CAD outage?

During a CAD outage, what is the most effective way to manage the stress of increased workload and potential delays?

Prior to a scheduled CAD maintenance period, what steps should be taken to ensure a smooth transition to manual dispatch operations?

Which of the following actions can help manage the potential increase in radio traffic during a CAD outage?

What is the most effective way to ensure the accuracy and completeness of information documented on manual dispatching sheets during a CAD outage?

What does the abbreviation 'DC' signify in police event codes?

Which code indicates that a heavy-duty wrecker has been requested?

What does 'PRI' represent in the context of police event codes?

In terms of multi-tasking strategies during an emergency, what does 'COS' mean?

Which abbreviation indicates that a subject has been detained?

What does the abbreviation 'MW' refer to in the context of police procedures?

Which code indicates that CPR is in progress?

What does 'OC' signify when managing equipment in a police operation?

What is a primary reason for using electronic messaging between co-workers in dispatch?

How should dispatchers use electronic messaging to communicate with responders in the field?

Which of the following is a correct guideline for MDC messaging?

In what scenario would a dispatcher use the CAD messaging function to relay an urgent teletype?

What type of information should not be relayed through CAD messaging?

Which of the following strategies is recommended for managing stress in dispatch situations?

What preparation technique is essential for dispatchers at the start of their shift?

Console equipment management involves which of the following practices?

Study Notes

Manual Operations Overview

Scheduled and Preventive Maintenance

Software Malfunctions

CAD and MDT Interface

Radio Broadcasts

Abbreviation Police Event Codes

Transition to Manual Dispatching

Studying That Suits You

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