Podcast
Questions and Answers
During a scheduled CAD maintenance period, what is the most effective method to ensure accurate tracking of officer locations and status updates?
During a scheduled CAD maintenance period, what is the most effective method to ensure accurate tracking of officer locations and status updates?
Which of the following is the most critical factor to consider when managing calls during a CAD outage?
Which of the following is the most critical factor to consider when managing calls during a CAD outage?
What is the most effective strategy for managing multiple calls and tasks during a CAD outage?
What is the most effective strategy for managing multiple calls and tasks during a CAD outage?
What is the most important factor to consider when documenting calls on a manual dispatching sheet during a CAD outage?
What is the most important factor to consider when documenting calls on a manual dispatching sheet during a CAD outage?
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During a CAD outage, what is the most effective way to manage the stress of increased workload and potential delays?
During a CAD outage, what is the most effective way to manage the stress of increased workload and potential delays?
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Prior to a scheduled CAD maintenance period, what steps should be taken to ensure a smooth transition to manual dispatch operations?
Prior to a scheduled CAD maintenance period, what steps should be taken to ensure a smooth transition to manual dispatch operations?
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Which of the following actions can help manage the potential increase in radio traffic during a CAD outage?
Which of the following actions can help manage the potential increase in radio traffic during a CAD outage?
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What is the most effective way to ensure the accuracy and completeness of information documented on manual dispatching sheets during a CAD outage?
What is the most effective way to ensure the accuracy and completeness of information documented on manual dispatching sheets during a CAD outage?
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What does the abbreviation 'DC' signify in police event codes?
What does the abbreviation 'DC' signify in police event codes?
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Which code indicates that a heavy-duty wrecker has been requested?
Which code indicates that a heavy-duty wrecker has been requested?
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What does 'PRI' represent in the context of police event codes?
What does 'PRI' represent in the context of police event codes?
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In terms of multi-tasking strategies during an emergency, what does 'COS' mean?
In terms of multi-tasking strategies during an emergency, what does 'COS' mean?
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Which abbreviation indicates that a subject has been detained?
Which abbreviation indicates that a subject has been detained?
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What does the abbreviation 'MW' refer to in the context of police procedures?
What does the abbreviation 'MW' refer to in the context of police procedures?
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Which code indicates that CPR is in progress?
Which code indicates that CPR is in progress?
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What does 'OC' signify when managing equipment in a police operation?
What does 'OC' signify when managing equipment in a police operation?
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What is a primary reason for using electronic messaging between co-workers in dispatch?
What is a primary reason for using electronic messaging between co-workers in dispatch?
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How should dispatchers use electronic messaging to communicate with responders in the field?
How should dispatchers use electronic messaging to communicate with responders in the field?
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Which of the following is a correct guideline for MDC messaging?
Which of the following is a correct guideline for MDC messaging?
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In what scenario would a dispatcher use the CAD messaging function to relay an urgent teletype?
In what scenario would a dispatcher use the CAD messaging function to relay an urgent teletype?
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What type of information should not be relayed through CAD messaging?
What type of information should not be relayed through CAD messaging?
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Which of the following strategies is recommended for managing stress in dispatch situations?
Which of the following strategies is recommended for managing stress in dispatch situations?
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What preparation technique is essential for dispatchers at the start of their shift?
What preparation technique is essential for dispatchers at the start of their shift?
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Console equipment management involves which of the following practices?
Console equipment management involves which of the following practices?
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Study Notes
Manual Operations Overview
- Non-CAD operations occur during scheduled maintenance or CAD server errors.
- Increased radio traffic anticipated due to lack of MDT access and reliance on manual processes.
- Communications Officers may have varied methods for tracking unit statuses; documentation must be thorough and effective.
- Manual Dispatching Sheets are essential for recording all calls, serving as unit history for CAD re-entry.
Scheduled and Preventive Maintenance
- Optimal manual dispatch situation involves preemptive documentation of officer status and locations.
- Important details to document include duration out of service, upcoming status checks, officer names, unit numbers, and vehicle numbers.
- Pending queue calls must be noted to prevent loss of dispatch information after signing out of CAD.
- A CAD screenshot can aid in retaining information but should be used cautiously as status changes affect accuracy.
Software Malfunctions
- Recovery from CAD malfunctions is challenging while managing console tasks.
CAD and MDT Interface
- Primary operation involves extensive electronic messaging among officers, dispatchers, and external systems.
- Messaging prevents chaos in verbal communication, especially for routine updates; verbal communication is reserved for urgent situations.
- Professionalism in messaging is crucial to avoid creating unprofessional or damaging content.
Radio Broadcasts
- Urgent information from fontes like teletype should be promptly shared via CAD messaging for officer safety.
Abbreviation Police Event Codes
- A comprehensive list of codes used in police operations for quick reference during dispatching provides clarity and efficiency.
- Example codes include:
- AC: All Clear
- CA: Check and Advise
- CPR: CPR in Progress
- DDN: Domestic Disturbance – No Offense Report
- IC: In Custody
- TAS: Taser Utilized
Transition to Manual Dispatching
- Knowledge and skills acquirement is vital for effective transition from CAD to manual dispatching in emergency scenarios.
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Description
This quiz assesses your understanding of the implications of CAD system downtime due to maintenance or crashes, including the constraints and challenges of manual operations.