3 Questions
Quelle est la clé pour une communication réussie?
Écouter
Quelle est une façon d'améliorer la communication?
Se mettre à la place de l'autre
Quelle est une autre façon d'améliorer la communication?
Utiliser de l'humour pour détendre l'atmosphère
Study Notes
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The key to successful communication is listening, reformulating what the other person says, and asking questions to clarify what seems unclear.
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It is important to use correct words to express one's ideas, and to use gestures, facial expressions, and posture to reinforce the verbal message.
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Before speaking, it is important to take time to think about what you want to say in order to avoid misunderstandings and mistakes.
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One way to improve communication is to use humor to ease the tension and promote communication.
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Another way to improve communication is to empathize with the other person's point of view.
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One way to improve communication is to be assertive and express one's needs and opinions clearly.
Test your knowledge about effective communication skills, including active listening, nonverbal communication, clear expression of thoughts, empathy, and assertiveness. Explore the importance of using humor and taking time to think before speaking in successful communication.
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