Business Zone Planning and Efficiency Strategies
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Questions and Answers

Which of the following is NOT a primary goal of the 'zones' planning approach?

  • Increase overall time spent with clients
  • Minimize travel time between accounts
  • Maximize the number of accounts visited in a day
  • All of the above (correct)
  • What is a key benefit of using all-day events labeled with 'Zone 1', 'Zone 2', etc. in Salesforce?

  • It allows for easy tracking of the number of accounts visited in each zone
  • It helps to schedule meetings efficiently within each zone
  • It automatically calculates the optimal route between accounts in each zone
  • It provides a visual reminder of the zone coverage schedule on the Salesforce calendar (correct)
  • What is the main reason for emphasizing the importance of 'linking' zones in the planning approach?

  • Utilizing overnight stays to effectively cover multiple zones within a single business trip (correct)
  • Maximizing daily travel time between different zones for greater efficiency
  • Allowing for the allocation of more time to specific zones with high account density
  • Ensuring that all accounts within a zone are visited within the same business day
  • Why is it recommended to split business days into 'flexible' days for administrative tasks?

    <p>To provide time for reviewing data, planning future visits, and handling internal tasks (D)</p> Signup and view all the answers

    What are the best factors for determining the number of days to allocate to each zone?

    <p>Based on a combination of factors like account density, revenue potential, and individual needs of accounts in each zone. More people = more WC claims filed (generally) (C)</p> Signup and view all the answers

    Which of the following is an example of utilizing data to improve the planning approach?

    <p>All of the above (D)</p> Signup and view all the answers

    What is the significance of the statement 'Don’t be afraid to change your earlier assumptions'?

    <p>All of the above (D)</p> Signup and view all the answers

    Flashcards

    Business Zones

    Designated areas covered during a business day for efficiency.

    Zone Planning

    Strategizing visits based on zones to minimize travel time.

    Map Routing Tool

    Software like Salesforce Maps that helps plan visits geographically.

    Business Days Distribution

    Allocating average business days among zones according to need.

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    Linking Zones

    Connecting visits in nearby zones to reduce travel time.

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    All Day Events in SF

    Creating full-day events in Salesforce labeled by zone.

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    Account Needs

    Understanding that each account requires different levels of attention.

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    Publicly Available Data

    Data that can be accessed for planning and analysis, like state reports.

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    State WC Department

    Authority where you can request additional workers' compensation data.

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    Flex Day

    A day allocated for administrative tasks within the planning schedule.

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    Study Notes

    Planning: Utilizing "Zones" + Data

    • Zones are geographic areas for covering business in a day.
    • Larger cities have multiple zones based on factors like traffic and populations.
    • The goal is to minimize driving time and maximize efficiency.
    • Representatives should plan their time effectively.
    • Use mapping tools like Salesforce Maps for efficient zone planning.
    • Each month usually has ~21 business days.
    • Zones should be divided among major markets.
    • Examples of zone division: Zone 1= 7 days, Zone 2= 5 days, Zone 3= 3 days, Zone 4= 2 days, Zone 5= 2 days, Zone 6= 1 day + flex day.
    • Adjust assumptions as needed, as the template is flexible.

    General Thoughts

    • Link zones to maximize field time during business hours.
    • Work in one zone, then the next.
    • Create all-day events in Salesforce, labeled by zone and date.
    • Use data where available (e.g., TX, PA, MD, VA).
    • Accounts have different needs ("face time" vs. self-sufficient).
    • Aim for smooth operation without constant office presence. Office presence frequency may vary based on zone characteristics.

    How to be Efficient in Territory

    • Use publicly available data (state-generated WC reports).
    • Contact state workers' compensation departments (DWC or BWC) to access more data if available via public records requests.

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    Description

    This quiz covers the strategies for effectively planning business zones to enhance efficiency. It includes methods to minimize driving time while maximizing field time for representatives, using mapping tools like Salesforce Maps. Explore zone divisions and the importance of data-driven decisions in geographic business operations.

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