34 Questions
What is the primary purpose of revising a written message during the revising stage?
To identify minor lapses in grammar and syntax
What is the primary purpose of using precise words in writing?
To use specific verbs and proper nouns
What is an example of a dangling modifier as described in the text?
Using search engine, the web site was finally located.
Which of the following is an example of faulty parallelism?
We are very concerned with the quality of raw materials, where they are located and how much it costs to transport them.
What is the purpose of controlling exuberance in writing?
To avoid overusing intensifiers such as very, definitely, and extremely
What is the purpose of using proper nouns in writing?
To use specific verbs and proper nouns
What is the primary goal of the pre-writing stage in business communication?
To analyze, anticipate, and adapt to the audience and purpose
What should be considered when analyzing the audience in business communication?
The primary and secondary audiences, their size, composition, and understanding level
What is the benefit of using 'you' and 'your' in business communication?
It emphasizes the second-person point of view and makes the message more conversational
What is the purpose of using positive language in business communication?
To avoid negative words and phrases
What is an example of inclusive language in business communication?
Using 'have you called a salesperson?' instead of 'have you called a salesman?'
What is the purpose of considering the audience's probable reaction in business communication?
To anticipate the audience's positive, negative, or neutral response
What is the primary focus of organizational communication?
Internal communication among company representatives
What is the recommended way to structure the body of an email or memo?
Cover just one topic and use numbers and bullets for visual impact
What is the purpose of a subject line in an email or memo?
To serve as an attention getter and avoid one-word headings
What is the recommended way to close an email or memo?
Avoid expressions and summarize the message with a full name identification
What is the purpose of using memos in organizational communication?
To enumerate reminders and procedures
What is the recommended way to format the margins of a memo or business letter?
1 inch top and bottom, 1 inch sides
What is the main purpose of a cover letter?
To provide a brief overview of your background and interest in the job
What is the recommended length of a cover letter?
One page only
What should you avoid mentioning in a cover letter?
Your salary expectations
What is the AIDA model used for in a cover letter?
To structure the content of the letter
Why is it important to be clear and specific in a cover letter?
To respect the reader's time and make it easy to understand
What should you aim for when writing a cover letter?
To make it high quality, with no errors
What is the main purpose of a resume?
To provide a concise summary of education, qualifications, and job experiences
What is the recommended length of a resume?
One to two pages
What is the purpose of an objective statement in a resume?
To indicate what type of work one is seeking
What is the main difference between a resume and a CV?
A resume is more concise than a CV
What should be included in the education section of a resume?
All degrees earned, in reverse chronological order
What is the purpose of a functional resume?
To focus on skills and experiences
What should be avoided in a resume?
Using a boastful tone and unnecessary text
What is the main purpose of a cover letter?
To introduce oneself and express interest in a job
What should be done when preparing a resume?
Spend ample time preparing and rewriting
What is the best way to handle gaps in work history?
Itemize positions held to show progress
Test your understanding of the pre-writing stage in business communication, including analyzing, anticipating, and adapting your message. Identify the key elements to consider when crafting your message, including purpose, audience, and tone.
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