Business terms

A key characteristic of a business is its ability to create value, often measured as profit, which stems from effectively using resources to meet customer ______ and needs.

The effectiveness of different ______ styles, such as autocratic or democratic, depends on various factors including the nature of the task, the employees' skill levels, and the organizational culture.

A business's ______ culture, defined by shared values and beliefs, significantly impacts employee behavior, decision-making processes, and the overall organizational performance.

Effective communication is a crucial management ______ that enables the clear exchange of information, ideas, and feedback between managers, employees, and stakeholders, fostering collaboration and alignment.

______ are individuals or groups that have an interest in the performance and activities of a business, including employees, customers, suppliers, and the community.

A Swinburne University study, funded by the AMP Foundation, assessed the impacts of Vanguard on mental health and ______.

Before joining Vanguard, fewer than a ______ of its employees had significant employment experience.

After one year at Vanguard, employees showed a decreased likelihood of relying on ______.

Almost 80 per cent of Vanguard's employees reported that they simply felt ______ after working there.

Vanguard provides courses on money ______ and quitting smoking to support employee development.

The COVID-19 pandemic led to an 80 per cent decrease in Vanguard’s volume of ______ in 2021.

In 2022, Vanguard established a new ______ with ‘Hello Good World’.

Jeremy Meltzer was inspired to establish i=Change after becoming increasingly aware of the systemic violence and abuse facing women and girls across the ______.

Social enterprises are commercially viable businesses established to achieve social objectives, rather than focusing on making a ______ for shareholders or owners.

Vanguard Laundry Services employs more than 40 people and cleans 20 tonnes of ______ a week for commercial clients.

Luke Terry, founder of Vanguard Laundry Services, was formerly the CEO of Toowoomba ______, a not-for-profit organization.

Vanguard Laundry Services secured funding by raising $6 million from more than 100 ______.

The primary social impact of Vanguard Laundry is providing jobs to unemployed people who have a lived experience of ______ ______.

Social enterprises typically seek to generate a ______ from their trading activity in order to tackle social problems and improve communities.

Luke Terry's motivation for starting Vanguard Laundry Services stemmed from community member's difficulty finding ______.

Any surplus generated by Vanguard Laundry is reinvested back into improving laundry services or supporting local ______ ______ employment projects.

The i=Change model involves online retailers committing to a ______ with every sale.

Customers using the i=Change platform can choose where the ______ goes at checkout.

I=Change charges its retail partners a separate ______ for use of the platform, instead of taking a portion of the donations.

Jeremy Meltzer believes that social enterprises need to be ______ businesses to create impactful social change.

A social enterprise needs to be ______ to pay employees and continue to use the profits to achieve its chosen social objectives.

By 2022, i=Change had reached over $______ million in donations.

I=Change has partnered with over 36 ______ and NGOs across the world.

I=Change donates to causes ranging from providing housing for refugee families in Australia, to preventing child marriage in Bangladesh, to keeping girls in ______ in Zimbabwe.

In a private listed company, the number of ______ is effectively unlimited, granting them an ownership interest.

Shareholders receive a portion of distributed profits according to the number of ______ held.

The primary objective for most shareholders is to make a ______ from their investment, although socially responsible companies are an attractive proposition to many.

[Blank] have the responsibility of running a profitable or successful business, ensuring strategies align with objectives.

Poor financial performance would result in managers reviewing the business's strategies, processes, and ______ performance.

Most managers today understand that ______ responsible activities should lead to increased sales.

Management could introduce new technology to reduce waste and improve ______ so that the business remains competitive.

Management could offer employees higher wages and better working conditions, but they may be forced to raise the price of products to cover this cost, leading to a fall in ______.

Business ______ desire the business to achieve profitability, as their personal income or wealth may be reliant on its success.

______ seek dependable delivery of high-quality materials to ensure the business maintains profitability.

______ anticipate receiving fair compensation, appropriate training, and ethical treatment in exchange for their contributions to the business's production processes.

______ demand access to products of superior quality at affordable prices, coupled with exceptional service standards.

______ aspire for the business to demonstrate financial success and, in turn, anticipate being fairly compensated for their efforts.

______ aim for the business they have invested in to generate profit, as this influences the value of their stocks and the amount of dividends they are paid.

To ensure a business makes a profit, ______ must provide quality materials that arrive on time and in the correct quantities.

In return for their contribution to production, ______ expect to be paid fairly, trained properly, and treated ethically.

Business Stakeholders

Corporate Culture

Management Styles

Management Skills

Manager

Social Enterprise

Typical Business Objective

Social Enterprise Activities

Vanguard's Surplus Use

Social Impact of Enterprises

Funding Social Enterprises

Lived Experience

Vanguard's Business Activity

Vanguard's Impact

Vanguard's Support System

i=Change

i=Change's Model

Inspiration behind i=Change

Vanguard's Purpose

Benefits of Working at Vanguard

i=Change Platform

Social Enterprise Sustainability

Social Objectives

Non-Governmental Organization (NGO)

Surplus

Community Impact

Shareholders

Dividend

Strategy Review

Manager Remuneration

Socially Responsible Activities

Social Responsibility Trade-offs

Job Displacement

Owners' Interests

Shareholders' Interests

Managers' Interests

Suppliers' Interests

Employees' Interests

Customers' Interests

Shareholders' Social Responsibility Inclination

Managers' Business Objectives