Business studies: Objectives and Ownership

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Questions and Answers

Which of the following is the MOST important objective for a newly established small business?

  • Survival in a competitive environment. (correct)
  • Achieving complete customer satisfaction.
  • Profit maximization to impress investors.
  • Rapid growth to dominate the market.

A sole trader is considering changing their business structure. What is the PRIMARY disadvantage they would face if they switched from being a sole trader to a private limited company (Ltd)?

  • Complete loss of control over daily operations.
  • Increased administrative burden and regulatory compliance. (correct)
  • Inability to raise capital through the sale of shares.
  • Unlimited liability for business debts.

A public limited company (PLC) is considering a major strategic shift that could significantly increase profits but also carries a high risk of failure. Which stakeholder group's interests MUST the company prioritize when making this decision?

  • Government regulators
  • Local community
  • Employees
  • Shareholders (correct)

A small bakery is deciding on a pricing strategy for its new line of artisan breads. Which of the following options BEST describes 'penetration pricing'?

<p>Setting a low initial price to gain market share. (B)</p> Signup and view all the answers

A company that manufactures smartphones is trying to decide whether to insource or outsource its customer support call centers. Which of the following is the MOST significant factor that would favor outsourcing?

<p>The potential to reduce costs through economies of scale and lower labor rates. (C)</p> Signup and view all the answers

A business has revenue of $500,000, fixed costs of $150,000, and variable costs of $200,000. What is the profit?

<p>$150,000 (D)</p> Signup and view all the answers

A company sells its product for $25 per unit. The variable cost per unit is $15, and the fixed costs are $50,000. What is the break-even point in units?

<p>5,000 units (B)</p> Signup and view all the answers

A business has a gross profit of $200,000 and revenue of $800,000. What is the gross profit margin?

<p>25% (D)</p> Signup and view all the answers

Why would a company choose job production over flow production?

<p>To meet the unique and specific requirements of individual customers. (D)</p> Signup and view all the answers

What might be a key advantage of using flow production in a manufacturing business?

<p>Higher production volumes and lower per-unit costs. (A)</p> Signup and view all the answers

Which of the following scenarios BEST exemplifies quality assurance in a manufacturing plant?

<p>Providing training to employees on quality standards and procedures. (A)</p> Signup and view all the answers

A company is struggling with high employee turnover. According to Herzberg's Two-Factor Theory, which of the following changes would be MOST likely to improve employee motivation and retention?

<p>Offering more opportunities for promotion and recognition. (D)</p> Signup and view all the answers

Which of the following actions represents internal recruitment?

<p>Promoting a current employee to a new position. (A)</p> Signup and view all the answers

A small business owner is looking for ways to improve customer satisfaction. Which strategy aligns BEST with building long-term customer loyalty?

<p>Providing personalized service and addressing customer concerns promptly. (A)</p> Signup and view all the answers

A retail company decides to launch a new product line. Which aspect of the marketing mix does this decision primarily address?

<p>Product (B)</p> Signup and view all the answers

A business wants to reduce its environmental impact. Which of these actions would directly support that goal?

<p>Switching to suppliers who use sustainable practices. (D)</p> Signup and view all the answers

In Maslow’s Hierarchy of Needs, what level MUST be largely fulfilled before an employee is motivated by opportunities for promotion and career advancement??

<p>Physiological and safety needs (D)</p> Signup and view all the answers

A business is analyzing its current ratio. A current ratio of less than 1.0 indicates that the business:

<p>May struggle to pay its short-term obligations (D)</p> Signup and view all the answers

Which of the following is the clearest example of an ethical business objective?

<p>Reducing carbon emissions and promoting fair trade practices. (D)</p> Signup and view all the answers

A company is deciding whether to implement quality control or quality assurance. In which situation would quality assurance be the BETTER choice?

<p>When minimizing waste and preventing defects is a high priority. (C)</p> Signup and view all the answers

Flashcards

What is a business?

An organization that sells goods or services to customers for money, usually to make a profit but sometimes to help society.

Who are entrepreneurs?

People who take risks to start and run a business, needing skills like creativity, leadership, and problem-solving.

Profit Maximisation

Making as much money as possible.

Survival (Business Objective)

Continuing to operate, especially important for new businesses just starting out.

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Growth (Business Objective)

Expanding to new markets or increasing market share.

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Customer Satisfaction

Building brand loyalty through happy customers.

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Ethical Objectives

Reducing environmental impact and acting responsibly.

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Sole Trader

A business owned and run by one person who keeps all profits but has unlimited liability.

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Partnership

A business run by two or more people who share profits and responsibilities.

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Private Limited Company (Ltd)

A company owned by private shareholders with limited liability.

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Public Limited Company (PLC)

Large businesses that sell shares on the stock market, allowing for massive growth but risking loss of control.

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Product (Marketing Mix)

The features, design, and branding of what you are selling.

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Price (Marketing Mix)

The amount you charge for a product, using strategies like penetration or premium pricing.

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Place (Marketing Mix)

Where you will sell your product, such as online or in retail stores.

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Promotion (Marketing Mix)

Advertising methods used, like social media, TV ads, or sponsorships.

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Fixed Costs

Costs that do not change with the amount of output produced (e.g., rent).

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Variable Costs

Costs that change with the amount of output produced such as raw materials.

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Job Production

One-off, custom-made products like wedding cakes.

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Batch Production

Making a set number of identical items, such as bakery items.

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Flow Production

Continuous production of identical items, like cars on an assembly line.

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Study Notes

  • A business is an organization that sells goods or services for money, with the primary goal of making a profit, but some businesses prioritize societal benefit.
  • Entrepreneurs are individuals who undertake the risk to start and manage businesses, requiring creativity, leadership, and problem-solving skills.

Key Business Objectives

  • Profit maximization involves making as much money as possible.
  • Survival is especially important for new businesses.
  • Growth refers to expanding into new markets or increasing market share.
  • Customer satisfaction focuses on building brand loyalty.
  • Ethical objectives involve efforts such as reducing environmental impact.

Types of Business Ownership

  • A sole trader business is owned by one person who keeps all profits, but the owner has unlimited liability.
  • A partnership involves two or more people who share profits and responsibilities in the business.
  • A private limited company (Ltd) is owned by private shareholders, often family or friends, and has limited liability.
  • A public limited company (PLC) is a large business with shares sold on the stock market, allowing for significant growth but risking loss of control to shareholders.

Marketing

  • Marketing involves understanding customers and promoting products effectively, focusing on the marketing mix (4Ps).
  • Product refers to what the business is selling, including features, design, and branding.
  • Price involves how much the business will charge, using pricing strategies like penetration or premium pricing.
  • Place refers to where the business will sell its products, such as online or in retail stores.
  • Promotion covers how the business will advertise its products through social media, TV ads, or sponsorships.

Finance & Ratio Analysis

  • Revenue is calculated by multiplying the selling price by the quantity sold.
  • Fixed costs are costs that remain constant, such as rent.
  • Variable costs are costs that change with output, such as raw materials.
  • Profit is calculated by subtracting total costs from revenue.
  • The break-even point is calculated by dividing fixed costs by the selling price minus the variable cost per unit, indicating how many units must be sold to make a profit.
  • Gross Profit Margin (%) = (Gross Profit ÷ Revenue) × 100
  • Net Profit Margin (%) = (Net Profit ÷ Revenue) × 100
  • Current Ratio = Current Assets ÷ Current Liabilities (measures liquidity)

Operations & Production

  • Job production involves one-off, custom-made products.
  • Batch production involves making a set number of items.
  • Flow production involves continuous production.
  • Quality control involves checking products at the end of the production process.
  • Quality assurance involves checking quality at every stage of the production process.

Human Resources (HR)

  • Internal recruitment involves hiring from within the company.
  • External recruitment involves hiring from outside the company through job adverts or agencies.
  • Maslow's Hierarchy of Needs theory suggests employees need basic pay, job security, and career growth.
  • Herzberg's Two-Factor Theory suggests employees are motivated by hygiene factors (salary, working conditions) and motivators (recognition, responsibility).

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