Business Studies Grade 12 Term 1 Chapter 1
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Questions and Answers

What is one disadvantage of brainstorming in a group?

  • Some members may dominate the discussion. (correct)
  • It stimulates creative thinking.
  • It encourages collaboration.
  • It allows for diverse contributions.

    • Creative thinking is only about generating new ideas.

    False

    What technique allows team members to participate without interference?

    Nominal group technique

    Creative thinking is the ability to think of _____ and innovative ideas.

    <p>original</p> Signup and view all the answers

    Match the following terms with their descriptions:

    <p>Brainstorming = A group technique that encourages the free flow of ideas Nominal group technique = A structured method allowing anonymous voting Creative thinking = The ability to generate original ideas Groupthink = A phenomenon where consensus overrides individual opinions</p> Signup and view all the answers

    Which of the following techniques is NOT a problem-solving technique?

    <p>Market research</p> Signup and view all the answers

    Creative thinking only benefits the individual, not the workplace.

    <p>False</p> Signup and view all the answers

    What is the definition of problem-solving?

    <p>Gathering facts that include problem findings and problem shaping.</p> Signup and view all the answers

    The process of analyzing a situation to identify strategies to bring about change is known as __________.

    <p>decision-making</p> Signup and view all the answers

    Match the following problem-solving techniques with their descriptions:

    <p>Delphi technique = A method that involves anonymous expert input Brainstorming = A group creativity technique for generating solutions Nominal group technique = A structured method of quiet discussion and ranking Force field analysis = Analyzing forces that support and oppose a change</p> Signup and view all the answers

    Which of the following is a benefit of creative thinking in the workplace?

    <p>Enhanced problem-solving capabilities</p> Signup and view all the answers

    Problem-solving and decision-making are the same concepts.

    <p>False</p> Signup and view all the answers

    What is one advantage of the Delphi technique?

    <p>It helps avoid conflict among employees.</p> Signup and view all the answers

    The Force-Field Analysis requires participation from all business units.

    <p>True</p> Signup and view all the answers

    What must employees do with the suggestions in the ideation process?

    <p>Anonymously rate them.</p> Signup and view all the answers

    A disadvantage of the Brainstorming technique is that it may lead to __________ if dominant personalities take over discussion.

    <p>disagreement</p> Signup and view all the answers

    Match each problem-solving technique to its advantage:

    <p>Delphi Technique = Avoids personal bias and conflict Force-Field Analysis = Visual summary of supporting and opposing factors Brainstorming = Encourages building on ideas from others Group Rating = Collective judgment from varied perspectives</p> Signup and view all the answers

    What is a common disadvantage of the Delphi technique?

    <p>Experts may lack deep knowledge in the topic.</p> Signup and view all the answers

    Brainstorming allows participants to share and build on each other's ideas.

    <p>True</p> Signup and view all the answers

    What is one major drawback of using Force-Field Analysis?

    <p>It is time-consuming and depends on the group's skill level.</p> Signup and view all the answers

    Conflict can be avoided in the Delphi technique because experts provide input without ____________ interest in the business.

    <p>personal</p> Signup and view all the answers

    Which of the following statements is true regarding the rating process of suggestions?

    <p>Employees rate suggestions anonymously and score the best ideas.</p> Signup and view all the answers

    Which of the following best defines problem solving?

    <p>A process of analyzing a situation to identify strategies for change</p> Signup and view all the answers

    Decision making is primarily the responsibility of a team.

    <p>False</p> Signup and view all the answers

    What is the first step in the problem solving process?

    <p>Identify the problem</p> Signup and view all the answers

    In problem solving, the step where various alternatives are evaluated is known as __________.

    <p>Identifying alternative solutions</p> Signup and view all the answers

    Match the following problem solving steps with their definitions:

    <p>Identify the problem = Acknowledge and specify the issue Define the problem = Detail possible causes and gather information Develop an action plan = Create a strategy for implementation Monitor the implementation = Oversee the solution's execution and effectiveness</p> Signup and view all the answers

    What distinguishes decision making from problem solving?

    <p>Decision making involves choosing the best option after considering alternatives.</p> Signup and view all the answers

    Problem solving steps must be performed in a specific order.

    <p>False</p> Signup and view all the answers

    What is meant by 'problem shaping' in the context of problem solving?

    <p>The ability to break down the problem to find a clear solution</p> Signup and view all the answers

    The final step in evaluating decision making involves __________.

    <p>Evaluating the implemented solution</p> Signup and view all the answers

    Which technique involves a panel of experts providing insights individually?

    <p>Delphi technique</p> Signup and view all the answers

    In brainstorming, participants must work individually to generate ideas.

    <p>False</p> Signup and view all the answers

    What should businesses do if the chosen solution does not solve the problem?

    <p>Re-formulate the problem</p> Signup and view all the answers

    The ______ technique uses group discussions to produce a large number of ideas in a short time.

    <p>brainstorming</p> Signup and view all the answers

    Evaluating a solution involves ensuring that the original problem has been completely resolved.

    <p>True</p> Signup and view all the answers

    What should be established to assess the best solution?

    <p>Criteria based on time, cost, and risk</p> Signup and view all the answers

    During the evaluation phase, the solution must be ______ continuously.

    <p>monitored</p> Signup and view all the answers

    What key aspect should be considered when formulating an action plan?

    <p>The timeline for implementation</p> Signup and view all the answers

    Study Notes

    Business Studies Grade 12, Term One, Revised Chapter 1

    • This chapter covers the impact of recent legislation on businesses in South Africa.
    • It includes exam guidelines for legislation (Page 2).
    • It discusses terms and definitions. (Page 2-3)

    Business Studies Grade 12, Term One, Revised Chapter 1

    • The Skills Development Act (SDA) aims to improve the skills of workers and invest in education and training, particularly for previously disadvantaged individuals. (Page 4)
    • Positive impacts include improved productivity, promoting entrepreneurship, and addressing workplace discrimination. (Page 4)
    • Negative impacts include increased costs, implementation difficulties, and potential burdens on businesses. (Page 4)

    Business Studies Grade 12, Term One, Revised Chapter 1

    • The Labour Relations Act (LRA) establishes workplace forums. (Page 7)
    • It promotes fair labor practice between employers and employees. (Page 7)
    • It clarifies employment contracts between employers and provides a framework for labor relations. (Page 7)
    • Positive impacts/advantages include promoting healthy relationships, streamlining dispute resolution, and protecting the rights of both parties. (Page 7)
    • Negative impacts/disadvantages may include reduced productivity, labour issues/costs, and potential burdens. (Page 7)

    Business Studies Grade 12, Term One, Revised Chapter 1

    • The Employment Equity Act (EEA) aims to ensure equal opportunity for all people in the workplace, regardless of race, gender, or disability. (Page 9)
    • Establishing affirmative action also falls under the Act. (Page 9)
    • Positive impacts include diversity in business, legal recourse if discrimination happens, and motivated employees. (Page 9)
    • Negative impacts include expensive training and potential conflicts. (Page 9)

    Business Studies Grade 12, Term One, Revised Chapter 1

    • The Basic Conditions of Employment Act (BCEA) sets the minimum standards for employment contracts in South Africa. (Page 11)
    • It ensures fair treatment of workers regarding work hours, leave, and other conditions. (Page 11)
    • Positive impacts include clear employment terms, fair treatment and encourages consultation. (Page 11)
    • Negative impacts include costs, compliance challenges, and potential conflict. (Page 11)

    Business Studies Grade 12, Term One, Revised Chapter 1

    • The Compensation for Occupational Injuries and Diseases Act (COIDA) provides comprehensive protection to employees injured or contracting diseases at work. (Page 14)
    • COIDA protects employers from unwarranted legal issues if workplace accidents occur. (Page 14)
    • Positive impacts include safety, and easier claim processes. (Page 14)
    • Negative impacts include time/cost, and potential for penalties/fines. (Page 14)

    Business Studies Grade 12, Term One, Revised Chapter 1

    • The Broad-Based Black Economic Empowerment Act (BBBEE) aims to rectify historical injustices. (Page 16)
    • It also promotes economic participation of previously disadvantaged groups. (Page 16)
    • The act does include management control, skills development and ownership as important goals (Page 16).

    Business Studies Grade 12, Term One, Revised Chapter 1

    • The National Credit Act (NCA) aims to create a fair and competitive market (Page 21).
    • Ensuring consumer rights, and protecting against illegal practices is included in the NCA. (Page 21)
    • Positive impacts/advantages include lower bad debts, and protecting consumers. (Page 21)
    • Negative impacts/disadvantages include increased administrative workload for businesses. (Page 21)

    Business Studies Grade 12, Term One, Revised Chapter 1

    • The Consumer Protection Act (CPA) promotes responsible consumer behavior. (Page 23)
    • It protects consumers, and safeguards businesses from unfair practices. (Page 23)
    • Positive impacts/advantages include increased consumer trust, fairness, and consumer choice (Page 23)
    • Negative impacts/disadvantages include administrative burdens and potential business conflicts. (Page 23)

    Business Studies Grade 12, Term One, Revised Chapter 4

    • This chapter focuses on creative thinking and problem-solving techniques for businesses. (Page 27)
    • It explores different problem-solving steps and techniques (Page 27).

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    Gauteng Business Studies Grade 12 Term 1 Notes PDF

    Description

    This quiz covers Chapter 1 of the Business Studies curriculum for Grade 12, focusing on recent legislation's impact on businesses in South Africa. It includes key aspects of the Skills Development Act and the Labour Relations Act, along with definitions and exam guidelines. Prepare to test your knowledge on the critical issues of business legislation.

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