Business Statistics Episode 2
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Questions and Answers

The standard deviation of 2 indicates that customer service representatives always took exactly three days to address customer concerns.

False

Inferential statistics is used to analyze data from an entire population.

False

The businessman's team used descriptive statistics to make estimates about the average of an entire population.

False

The sample data from the call logs can be used to make inferences about the average response time of all customer service representatives.

<p>True</p> Signup and view all the answers

The standard deviation of 2 is a measure of central tendency.

<p>False</p> Signup and view all the answers

The study on customer service response time is an example of using statistics in business to improve customer satisfaction.

<p>True</p> Signup and view all the answers

The median is a measure of variability in descriptive statistics.

<p>False</p> Signup and view all the answers

Descriptive statistics is used to analyze data and make predictions about future outcomes.

<p>False</p> Signup and view all the answers

The mean is the most frequent age in a dataset.

<p>False</p> Signup and view all the answers

The mode is a measure of central tendency that is used to describe the most common value in a dataset.

<p>True</p> Signup and view all the answers

A/B testing is a type of descriptive statistical method.

<p>False</p> Signup and view all the answers

In business analytics, statistical measures are used to analyze data and make informed decisions.

<p>True</p> Signup and view all the answers

Inferential statistics is used to describe the characteristics of a sample.

<p>False</p> Signup and view all the answers

The standard deviation is a measure of central tendency that tells you the position of values in the frequency distribution.

<p>False</p> Signup and view all the answers

Retail analytics uses descriptive statistics to analyze sales data.

<p>True</p> Signup and view all the answers

In HR, statistical applications can be used to analyze employee demographics and identify trends in employee behavior.

<p>True</p> Signup and view all the answers

The mode is a measure of variability.

<p>False</p> Signup and view all the answers

Customer satisfaction surveys use inferential statistics to make predictions about future customer behavior.

<p>True</p> Signup and view all the answers

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