Business Stakeholders Quiz

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Questions and Answers

What do shareholders primarily seek from their investment in a business?

  • High levels of employee satisfaction
  • Affordable pricing for products
  • Good return on their investment (correct)
  • Minimal government regulations

Which of the following is a key interest for customers?

  • High profit margins
  • Financial stability of the business
  • Job security offered by the business
  • Value for money (correct)

What do managers and employees prioritize in their roles?

  • Maximizing shareholder profits
  • Immediate financial benefits
  • Promotion opportunities and job satisfaction (correct)
  • Ensuring low prices for consumers

What is a primary concern for suppliers when dealing with a business?

<p>Fair or high prices and prompt payments (B)</p> Signup and view all the answers

Why do banks and other finance providers invest in businesses?

<p>To ensure low-risk investments and profitable growth (B)</p> Signup and view all the answers

What does business ethics primarily focus on?

<p>Morally correct behavior of businesses (C)</p> Signup and view all the answers

How should ethical decisions be characterized?

<p>Based on what is morally right (D)</p> Signup and view all the answers

Which of the following statements is true about ethics and law?

<p>A decision can be illegal but still ethical (C)</p> Signup and view all the answers

What potential impact can unethical pricing strategies have on a business?

<p>Short-term profits but long-term reputational damage (A)</p> Signup and view all the answers

Which stakeholder is primarily affected by high pricing strategies in business?

<p>Consumers (D)</p> Signup and view all the answers

What is one potential immediate effect of business expansion?

<p>Lower short-term profits (B)</p> Signup and view all the answers

Which group is likely to support business expansion due to job creation?

<p>Local community (B)</p> Signup and view all the answers

What conflict may arise from short-term profit maximization by managers?

<p>Discouragement of long-term investments (B)</p> Signup and view all the answers

What can be a result of investing in new machinery?

<p>Job losses (D)</p> Signup and view all the answers

What consequence might extending products into mass markets have?

<p>Lower quality standards (B)</p> Signup and view all the answers

Which factor is NOT typically considered when deciding on a business location?

<p>Company brand recognition (C)</p> Signup and view all the answers

What might be a reason for management to implement short-time working?

<p>Reduce cash spending (C)</p> Signup and view all the answers

Which stakeholders are likely to be affected by job losses in a business?

<p>Local community and suppliers (A)</p> Signup and view all the answers

What advantage do businesses gain from teleworking?

<p>Access to a larger talent pool (B)</p> Signup and view all the answers

What is a possible drawback of using digital communication?

<p>Equipment may not work properly (B)</p> Signup and view all the answers

How can digital technology affect a business's marketing approach?

<p>Allowing for high-definition marketing messages (B)</p> Signup and view all the answers

What is a significant risk for businesses that ignore the pace of technological change?

<p>Possibility of business closures (B)</p> Signup and view all the answers

What is a disadvantage of relying on electronic transmission?

<p>Health concerns related to devices (B)</p> Signup and view all the answers

Which of the following is a benefit of using cloud storage for businesses?

<p>Ability to back up and save data easily (C)</p> Signup and view all the answers

What factor may lead to a reduced leisure time for employees?

<p>Employers expecting longer hours of availability (D)</p> Signup and view all the answers

Which of the following is NOT a way businesses are impacted by digital technology?

<p>Increased reliance on traditional marketing methods (A)</p> Signup and view all the answers

Which of the following is NOT a characteristic of organic growth?

<p>Acquiring another company (A)</p> Signup and view all the answers

What is a primary advantage of organic growth for most businesses?

<p>It builds on the business's own capabilities and resources. (A)</p> Signup and view all the answers

Which option is an example of achieving organic growth?

<p>Opening a franchise in a new region (B)</p> Signup and view all the answers

Which method of expansion involves selling existing products in new markets?

<p>Exporting (C)</p> Signup and view all the answers

Just Eat exemplifies which type of business expansion?

<p>Organic growth through online marketing (D)</p> Signup and view all the answers

How does training employees contribute to organic growth?

<p>It prepares employees to implement new production technology. (D)</p> Signup and view all the answers

Which of the following is NOT a way to measure business expansion?

<p>Number of competitors (C)</p> Signup and view all the answers

What type of growth focuses primarily on acquiring resources from outside the business?

<p>External growth (B)</p> Signup and view all the answers

What is one benefit of having clear objectives in a business?

<p>It allows for consistent planning. (D)</p> Signup and view all the answers

Why is it important for all employees to be aware of a business's objectives?

<p>To enhance focus and efficiency. (C)</p> Signup and view all the answers

How do clear objectives help in measuring a business's success?

<p>By establishing benchmarks for assessment. (B)</p> Signup and view all the answers

In what way do clear objectives assist in determining a business's future direction?

<p>They provide a framework for strategic decisions. (D)</p> Signup and view all the answers

What might a business need to do if its objectives are proving impossible to meet?

<p>Change its business objectives. (A)</p> Signup and view all the answers

What is a potential consequence of a business not having clear objectives?

<p>Lack of direction in operations. (C)</p> Signup and view all the answers

How can clear objectives influence a business's strategy?

<p>They help align departmental plans with overall goals. (A)</p> Signup and view all the answers

What is an important consideration for a business when reviewing its objectives?

<p>The business should consider if objectives are achievable. (D)</p> Signup and view all the answers

Flashcards

Shareholder Goals

Shareholders are interested in making money from their investment. This includes receiving high profits, dividends, and seeing the business grow.

Employee Goals

Managers and employees aim for a good work environment and career advancement. They want fair compensation, secure jobs, and opportunities to grow within the company.

Customer Goals

Customers prioritize getting the best value for their money. This means quality products, tailored to their needs, and helpful customer support.

Supplier Goals

Suppliers rely on businesses as customers. They want fair prices, timely payments, and a stable business partnership ensuring continued sales.

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Bank Goals

Banks want to make money by lending and ensuring borrowers can repay. They look for profitability and low risk in the businesses they finance.

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Direction

Clear goals guide a business's path, like whether to expand, change customer focus, or adjust product/service offerings.

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Focus for Employees

By aligning everyone towards shared goals, employees work efficiently like a well-oiled machine.

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Allows Planning

Clear goals enable strategic planning, ensuring the business and its departments work towards a common purpose.

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Measurement of Success

Objectives provide a yardstick to measure progress and success.

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Adaptability

Business can adapt its strategy or objectives based on performance.

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Market Position

Clear objectives help a business decide its desired position in the market, influencing decisions like pricing, product development, and marketing.

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Focus and Motivation

Objectives provide a focal point for the business, driving decisions and actions.

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Resource Allocation

With clear direction, the business can effectively allocate resources.

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Organic Growth

Expanding a business by increasing its product range, locations, or both.

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Stakeholder Conflict

A situation where different interested parties (stakeholders) in a business have conflicting goals.

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Business Expansion

Measured by sales, profit, capital invested, output, employee count, locations, business value, and market share.

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Short-term Thinking

Managers prioritize immediate profits over long-term investments.

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How does a business achieve organic growth?

E-commerce, franchising, and investing in technology are examples of organic growth.

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Outsourcing for growth

A business increases production or sales by outsourcing tasks to other companies.

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Business Expansion

Expanding the size and scale of a business, often involving increased costs and potentially lower short-term profits.

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Job Losses

A business decision to reduce its workforce to cut costs.

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Expanding Product Range

Improving and broadening the product range offered by a business.

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Expanding into New Markets

Entering new geographic markets with existing products.

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Mass Market Expansion

A business strategy to increase sales and profits by making products available to a wider audience.

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Business Location

The physical location where a business operates, which can have a significant impact on its success.

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R&D for Growth

Investing in research and development to create new products or improve existing ones.

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Business Ethics

Morally correct behaviour in business decisions.

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Business Stakeholders

Individuals with a vested interest in a company's actions.

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Investing in New Machinery

Investing in new equipment or technology to improve efficiency and profitability.

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E-commerce for Growth

Using online platforms to sell products or services.

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Lowering Quality Standards

Lowering quality standards to reduce costs and increase profits, possibly at the expense of customer satisfaction.

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Ethical Decision

Actions that are based on what is morally right, even if it's not the most profitable decision.

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Ethical Considerations

Actions that are judged based on their impact on the environment and sustainability.

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Unethical Business Behaviour

A business decision that is considered morally wrong, even if it is legal.

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ICT in Business Administration

The use of computers and software for communication, storing and retrieving information, and managing business operations.

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Teleworking

Working from a remote location using technology, like a home office.

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Digital Technology and Talent Pool

Businesses using digital technology can reach a larger pool of potential employees.

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Pace of Change

Businesses need to adapt to digital technology quickly, or risk falling behind competitors.

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Digital Communication's Impact on Information Flow

Digital communication allows businesses to share information instantly and widely.

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Digital Communication Cost and Time Savings

Saving time and money through digital communication options like video conferencing and online meetings.

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Digital Technology and Content Adaptation

Digital technology allows businesses to create different versions of their content, including translations.

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Digital Marketing and High-Definition Content

Marketing and advertising with high-quality images and videos are possible through digital technology.

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Study Notes

AQA GCSE Business (9-1) Course Companion

  • This document is a course companion for AQA GCSE Business (9-1)
  • It provides essential study notes.
  • It is divided into sections and topics related to
    • Business in the Real World (page 4)
    • Influences on Business (page 37)
    • Business Operations (page 62)
    • Human Resources (page 80)
    • Marketing (page 105)
    • Finance (page 140) and includes a glossary (page 172).
  • Each section covers specific topics of the GCSE course, with page numbers for references.

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