Business Stakeholders and Value Creation
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Questions and Answers

What is the difference between a wage and a salary?

A wage is money received by workers for services they provide to a business, usually hourly or daily, and can vary week to week. A salary is a fixed regular payment, usually paid fortnightly or monthly, and is expressed as an annual sum.

What is overtime, and how is it paid?

Overtime is time during which work is done outside regular working hours, and it is paid at a higher rate.

What is a fringe benefit, and how does it supplement an employee's income?

A fringe benefit is an extra benefit that supplements an employee's money wage or salary.

How do businesses contribute to income generation through employment?

<p>Businesses create job opportunities, employ individuals, and provide income to employees through wages, salaries, benefits, and bonuses, enabling them to support themselves and their families.</p> Signup and view all the answers

What is an example of how businesses attract investment?

<p>Businesses attract investment from individuals, institutions, and governments seeking returns on capital.</p> Signup and view all the answers

How do bonuses impact an employee's income?

<p>A bonus is a sum of money added to a person's wages as a reward for good performance.</p> Signup and view all the answers

What is commission, and how is it received by a salesperson?

<p>Commission is a percentage of a sales price received by a salesperson for their services.</p> Signup and view all the answers

How do businesses contribute to income generation beyond employment and investment?

<p>Businesses provide income through various means, impacting individuals, households, and the broader economy.</p> Signup and view all the answers

What is the primary role of a business in relation to its stakeholders?

<p>To create value for stakeholders by delivering quality products and services, generating returns on investment, fostering employee satisfaction and growth, and being responsible corporate citizens.</p> Signup and view all the answers

How do businesses facilitate globalization?

<p>By expanding into international markets, engaging in trade and investment, and participating in global supply chains.</p> Signup and view all the answers

What is the dynamic nature of the role of business influenced by?

<p>Economic, social, technological, and environmental factors.</p> Signup and view all the answers

What is the ultimate goal of businesses in creating value and generating profits?

<p>To drive positive change and contribute to sustainable development.</p> Signup and view all the answers

Who are the stakeholders that businesses serve?

<p>Shareholders, employees, customers, suppliers, and communities.</p> Signup and view all the answers

What is the result of businesses participating in global supply chains?

<p>Access to diverse products and opportunities worldwide.</p> Signup and view all the answers

What motivates individuals to step outside their comfort zones and engage in risk-taking behavior?

<p>The thrill of exploration and discovery can motivate individuals to take risks and step outside their comfort zones.</p> Signup and view all the answers

How do social factors influence individuals' risk-taking behavior?

<p>Social factors, such as peer pressure, social norms, and cultural expectations, can influence individuals to take risks to conform to group norms, gain acceptance, or enhance social status.</p> Signup and view all the answers

What drives individuals to take risks in economic contexts?

<p>The expectation of financial rewards can motivate individuals to take calculated risks and engage in entrepreneurial activities.</p> Signup and view all the answers

What is the role of emotional drivers in risk-taking behavior?

<p>Emotional factors, such as thrill-seeking, adrenaline rushes, or the desire for emotional arousal, can drive risk-taking behavior.</p> Signup and view all the answers

Why do individuals engage in risky activities despite potential risks or dangers?

<p>The thrill of exploration and discovery can outweigh concerns about potential risks or dangers.</p> Signup and view all the answers

How do social norms influence individuals' risk-taking behavior?

<p>Social norms can influence individuals to take risks to conform to group norms, gain acceptance, or enhance social status.</p> Signup and view all the answers

What motivates individuals to engage in entrepreneurial activities despite the possibility of loss or failure?

<p>The expectation of financial rewards can motivate individuals to take calculated risks and engage in entrepreneurial activities.</p> Signup and view all the answers

What is the relationship between emotional arousal and risk-taking behavior?

<p>Emotional factors, such as thrill-seeking, adrenaline rushes, or the desire for emotional arousal, can drive risk-taking behavior.</p> Signup and view all the answers

What is the expected trend in the number of internet-connected devices over the next five to ten years?

<p>An increase in the number of internet-connected devices.</p> Signup and view all the answers

How can competition between businesses benefit the consumer and the business?

<p>It can provide consumers with more choice, a range of qualities, and a variety of prices, and allow businesses to achieve a sustainable competitive advantage.</p> Signup and view all the answers

What is the purpose of achieving a sustainable competitive advantage?

<p>To capture a larger portion of the market.</p> Signup and view all the answers

What is market concentration, and what does it refer to?

<p>The number of competitors, or the size and number of firms within an industry.</p> Signup and view all the answers

What is ease of entry, and what does it refer to?

<p>The ability of a person or persons to establish a business within a particular industry.</p> Signup and view all the answers

What are local competitors, and what variables do they need to deal with?

<p>Local competitors are those who produce or sell a good or service in the same market, and they need to deal with variables such as labour costs, transport costs, the economy, and cost of stock/raw materials.</p> Signup and view all the answers

What is the difference between local and foreign competitors?

<p>Local competitors are those who produce or sell a good or service in the same market, while foreign competitors are those businesses located overseas or offshore.</p> Signup and view all the answers

What is the benefit of selling goods and services to overseas markets?

<p>It spreads the business's risk and allows it to grow.</p> Signup and view all the answers

What is the main purpose of diversification in a business?

<p>To reduce dependence on a single product, market or revenue stream and increase profitability.</p> Signup and view all the answers

What does the gradient of the line or slope of the curve indicate in a business?

<p>The rate of sales being generated over time.</p> Signup and view all the answers

What is a characteristic of an industry in the maturity phase?

<p>A relatively stable market share and predictable revenue stream among several large businesses and a few niche ones.</p> Signup and view all the answers

What are the three possible outcomes for a business in the final stage of its life cycle?

<p>Steady state, decline, or renewal.</p> Signup and view all the answers

What is brand extension, and how does it relate to diversification?

<p>Brand extension is when a business offers a greater range of products within the target market and new markets, and it is a form of diversification.</p> Signup and view all the answers

What is the significance of restructuring and reorganizing a business in the maturity phase?

<p>It is necessary to guarantee survival and adapt to changing market conditions.</p> Signup and view all the answers

How does the business culture change during the maturity phase?

<p>The business may lose its 'family' atmosphere and be replaced with a more clinical, professional culture.</p> Signup and view all the answers

What is the main challenge faced by business owners in the maturity phase?

<p>Rethinking about how the business should be operated to guarantee survival.</p> Signup and view all the answers

Study Notes

Value Creation for Stakeholders

  • Businesses serve various stakeholders, including shareholders, employees, customers, suppliers, and communities.
  • The role of business is to create value for these stakeholders by delivering quality products and services, generating returns on investment, fostering employee satisfaction and growth, and being responsible corporate citizens.

Globalization and Trade

  • Businesses facilitate globalization by expanding into international markets, engaging in trade and investment, and participating in global supply chains.
  • This promotes economic integration, cultural exchange, and access to diverse products and opportunities worldwide.

Types of Income

  • Wage: money received by workers, usually hourly or daily, for services provided to a business.
  • Salary: a fixed regular payment, usually paid fortnightly or monthly, and is expressed as an annual sum.
  • Bonus: a sum of money added to a person's wages as a reward for good performance.
  • Overtime: time during which work is done outside regular working hours, paid at a higher rate.
  • Commission: a percentage of a sales price received by a salesperson for their services.
  • Fringe benefits: an extra benefit supplementing an employee's money wage or salary.

Businesses and Income Generation

  • Businesses create job opportunities and employ individuals across various sectors and industries.
  • Through wages, salaries, benefits, and bonuses, businesses provide income to employees, enabling them to support themselves and their families.
  • Employment not only provides financial stability but also fosters skill development, career advancement, and social well-being.

Social Influences on Risk-Taking

  • Social factors, such as peer pressure, social norms, and cultural expectations, can influence individuals' risk-taking behavior.
  • People may engage in risky activities to conform to group norms, gain acceptance or approval from peers, or enhance social status.

Financial Incentives and Risk-Taking

  • In economic contexts, individuals may take risks in pursuit of financial gain or economic opportunity.
  • The expectation of financial rewards can motivate individuals to take calculated risks and engage in entrepreneurial activities.

Emotional Drivers of Risk-Taking

  • Emotional factors, such as thrill-seeking, adrenaline rushes, or the desire for emotional arousal, can also drive risk-taking behavior.
  • People may engage in risky activities for the excitement, stimulation, or emotional intensity they provide.

Technology and Business

  • Technology changes the way things are done across the range of business, including administrative and operations technology.
  • Over the next five to ten years, it is expected that there will be more internet-connected devices, including computers, phones, appliances, vehicles, and robots.

Competition and Market Concentration

  • Competition between businesses to be the 'market leader' or to win customer loyalty can benefit the consumer and the business.
  • Each business aims to achieve a sustainable competitive advantage over its competition in order to capture a larger portion of the market.

Local and Foreign Competitors

  • A business will be influenced by both local and foreign competitors.
  • Local competitors are those who produce or sell a good or service in the same market.
  • Foreign competitors are those businesses located overseas or offshore.

Diversification Strategies

  • Diversification occurs in several ways, including:
    • Diversifying product range by introducing more products
    • Geographically diversifying by trading in multiple locations
    • Making revenue stream more diverse
    • Brand extension, which involves offering a greater range of products within the target market and new markets as well

Business Life Cycle

  • The third stage of the business life cycle presents unique challenges to the owner.
  • It requires a great deal of rethinking about how the business should be operated to guarantee survival.
  • This type of industry has several businesses operating in the maturity phase and each has a relatively stable market share.
  • The business might lose its 'family' atmosphere and be replaced with a more clinical, professional culture.

Final Stage of Business Life Cycle

  • Once a business reaches this stage, it is faced with three possible outcomes:
    • Steady state — the business continues to operate at the level it has been during the maturity phase
    • Decline — falling sales and profits ultimately resulting in business failure
    • Renewal — increasing sales and profits due to new growth areas

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This quiz covers the role of business in creating value for various stakeholders, including shareholders, employees, customers, and communities. Learn about the importance of delivering quality products and services, generating returns on investment, and fostering employee satisfaction and growth.

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