Business Production Methods

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Questions and Answers

A business increases the price of a product that has high price elasticity of demand. What is the MOST likely outcome?

  • A significant fall in overall revenue. (correct)
  • An increase in demand for the product due to its perceived value.
  • A slight increase in overall revenue.
  • No noticeable change in overall revenue.

Achieving brand status for a product allows a business to charge a premium price, even if the production processes are similar to competitors.

True (A)

What is one way that a business can add value to a product or service by improving customer access or convenience?

Offering home delivery

In batch production, if a faulty product is found within a batch, the entire ______ has to be written off.

<p>batch</p> Signup and view all the answers

What is a potential disadvantage of using specialist machinery in flow production?

<p>Lost production time due to breakdowns. (A)</p> Signup and view all the answers

Which strategy would NOT directly increase added value, assuming quality is maintained?

<p>Maintaining the existing production methods and raw material costs as they are already satisfactory. (B)</p> Signup and view all the answers

Job production typically benefits from economies of scale due to the large volumes produced for each project.

<p>False (B)</p> Signup and view all the answers

Define 'added value' in the context of business production, and provide the formula for calculating it.

<p>Added value is the difference between the cost of purchasing raw materials and the price at which the finished goods are sold. The formula is Selling price – Bought-in goods and services</p> Signup and view all the answers

In ________ production, a business manufactures a limited number of identical products, with each stage completed for the whole batch before the next stage begins.

<p>batch</p> Signup and view all the answers

Match the production method to its typical characteristics:

<p>Job Production = High degree of customization and uniqueness, often involving skilled craftsmen. Batch Production = Production of a limited number of identical items, moving through stages together. Added Value = The difference between the cost of raw materials and the selling price of the final product.</p> Signup and view all the answers

Which of the following factors would LEAST influence the type of production method a company chooses?

<p>The current stock price of the company. (C)</p> Signup and view all the answers

Continuous production is best suited for producing highly customized and unique products.

<p>False (B)</p> Signup and view all the answers

What is the primary goal of implementing Total Quality Management (TQM) or lean production methods in a business?

<p>enhance productivity</p> Signup and view all the answers

Implementing a '______' approach involves continuous incremental improvements to processes, aiming for enhanced productivity and quality.

<p>Kaizen</p> Signup and view all the answers

Match each strategy with its primary effect on productivity:

<p>Technological Improvements = Increased output due to automation Multi-skilled Workforce = Greater flexibility and adaptability Improved Motivation = Higher efficiency and reduced errors Redesigned Processes = Streamlined operations and reduced waste</p> Signup and view all the answers

Which of the following is NOT a listed advantage of continuous production?

<p>Ability to easily switch between different product designs. (B)</p> Signup and view all the answers

Delayering and empowerment generally decrease productivity due to increased management responsibilities.

<p>False (B)</p> Signup and view all the answers

What is the purpose of benchmarking in the context of improving business productivity?

<p>Develop productivity</p> Signup and view all the answers

Employing management '______' can bring external expertise into a business to identify and implement ways of improving efficiency and overall performance.

<p>consultants</p> Signup and view all the answers

Which action would NOT improve the motivation of the workforce?

<p>Ignoring absenteeism. (A)</p> Signup and view all the answers

Flashcards

Added Value

The difference between the cost of raw materials and the price of finished goods.

Job Production

Unique, often handmade product tailored to a customer's specific needs.

Batch Production

Manufacturing a limited number of identical products, completing each stage for the whole batch before moving on.

Cheaper Raw Materials

Lowering expenses on materials, but without sacrificing product quality.

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Economies of Scale

Cost advantages due to increased business size and efficient production.

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Price Elasticity of Demand

Measures how much demand changes with a price change. If demand is sensitive, raising prices can lower revenue.

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Brand Status & Added Value

Making a product special via its image. Allows higher prices compared to competitors, even if production is similar.

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Additional Services & Added Value

Providing extra help or services with a product to make it more valuable to customers.

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Flow Production

Making products in large quantities on a continuous line, often using specialized machinery, but may demotivate workers.

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Continuous Production

Production where operations occur in a continuous sequence, moving from one stage to the next.

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Advantages of Continuous Production

Large quantities, reduced unit costs due to economies of scale, consistent quality, and non-stop production.

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Labor and Speed in Continuous Production

Less direct labor needed and faster production than job or batch methods.

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Productivity

The efficiency of turning production inputs (resources) into outputs (goods/services).

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Technological Improvements

Replacing human workers with machines and robots in the production process.

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Improving Productivity

Improve workforce skills and motivation, reduce absenteeism, and redesign processes.

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Job Enrichment

Simplifying tasks, Job Rotation is the action of rotating employees between different tasks to promote experience and variety.

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Management's Role in Productivity

Adapting management styles, using continuous improvement (Kaizen) and lean production techniques.

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Benchmarking

Comparing your business performance against rivals.

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Delayering

Reducing layers of management removing middle management to shorten the chain of command.

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Study Notes

  • The notes below summarize business production methods.

Adding Value

  • Added value is the difference between the cost of raw materials and the selling price of the finished goods.
  • Added value formula: Selling price - (Bought-in goods and services).
  • Added value increases through purchasing cheaper raw materials, but quality must be maintained.
  • Improving production process efficiency - purchasing up-to-date machinery or training the workforce.
  • Business growth can lead to purchasing economies of scale, achieving greater added value.
  • Increased efficiency through up-to-date machinery purchases.
  • Raising the product price affects the price elasticity of demand; price increases, where demand is price-sensitive, can reduce overall revenue.
  • Brand status creates added value, like Chanel perfume, despite identical production processes to competitors.
  • Additional services, such as technical helplines or ethical disposal, can add value to a product.
  • Improving customer access and convenience, such as drive-through outlets and home delivery, adds value.

Job Production

  • Job production is a unique product made by a skilled craftsman to a specific requirement.
  • Wedding dresses, tailor-made suits, buildings, bridges, and ships are examples of job production.
  • Job production advantages include its uniqueness, high quality due to handmade detail, specialisation, ability to charge higher prices and employee enjoyment of their skills.
  • Disadvantages of job production include high cost to purchase, time-consuming production, higher wage bill as skilled employees are required and a smaller target market.

Batch Production

  • Batch production: Manufacturing a limited number of identical products, with work completed at each stage for the whole batch before moving to the next stage.
  • Examples of batch production include clothes, paint, and bread production.
  • Batch production advantages: reduced unit costs from economies of scale, variable production quantities based on demand and suitability for processes divided into operations.
  • Product variations, quicker production and specialist machinery and less need for skilled employees are also batch production advantages.
  • Disadvantages of batch production include; faulty products result in writing off whole batch, time lost between switching batches, employee boredom due to machinery, initial machinery costs.
  • Production time may be lost due to machinery breakdown and cross contamination.

Flow Production

  • Flow Production: Different operations are carried out one after the other, in a continuous sequence.
  • Examples of products include Crème Eggs, golf balls, and cars.
  • Flow production advantages: Large quantities of standardized products, reduced unit costs via economies of scale and computer-controlled machinery ensures consistency and uniformity.
  • Production continues non-stop for long, with reduced labor needs and therefore lower costs.
  • Flow production is faster than job or batch production.
  • Disadvantages of flow production are high set-up costs that must be justified by high sales volume and products are standardised.
  • Breakdowns are costly because the interdependence means one section breaking down stops the whole line.
  • Flow line job environments tend to be repetitive/boring, leading to motivation issues.

Types of Production Methods

  • Types of production methods depend on the product, cost of labor/capital, money available for investment, technology, labor skills, market size, and customer requirements.

Productivity

  • Productivity: Measurement of business efficiency in turning production inputs into output.
  • Productivity can be measured by labour and capital.
  • Labour productivity = Output (per period) / No. of employees (per period)
  • Capital productivity = Output / Capital employed
  • High productivity advantages: increased economies of scale/competitiveness, fixed costs spread over higher output, therefore lower unit costs and performance bonuses to employees, which increases motivation.

Improving productivity

  • Improving productivity: Making technological improvements (replacing labor with machinery/robots).
  • Developing multi-skilled workforce through training, using quality circles and improving workforce motivation through financial and non-financial rewards.
  • Methods also include reducing absenteeism redesigning production processes, job enrichment/rotation, adapting management styles, adopting a 'Kaizen' approach and TQM/lean production.
  • Employing management consultants, as well as delayering and empowerment, and benchmarking enhance productivity.

Capacity utilization

  • Capacity utilization: Extent to which a business uses its resources, comparing actual output with potential output at full capacity.
  • Capacity utilization formula: (Actual level of output / Maximum possible output) x 100
  • Advantages of operating at full capacity: minimized average costs, helps raise profits, employees may feel more secure, improves company image.
  • Operating at full capacity disadvantages: Strain on overworked resources can cause quality reduction, staff pressure can cause stress/accidents and machinery may breakdown due to insufficient maintenance time.
  • Lack of flexibility to accommodate new customers.

Spare capacity

  • Spare capacity measured by output as a percentage of total capacity.
  • Significant spare capacity (underutilization) can have major effects on businesses.
  • Spare capacity problems: staff demotivation, reduced overtime, limited bonuses, and potential redundancy threats.
  • It can also increase costs and management time spent on reorganisation and limits capital for investment, causing a reduction in competitiveness.
  • A lack of return on investment capital and producer goods depreciate, even when not fully used.

Resolving spare capacity problems

  • Methods include subcontracting, rationalisation, and increasing asset use.
  • Businesses will often ride out this situation in the hope that the market they operate in will recover and that demand will increase.

Subcontracting

  • Getting someone else to produce the goods for you, reducing risk.
  • Subcontracting advantages: reduces the need for capital investment.
  • Subcontracting disadvantages: lack of control, high prices if few subcontractors exist, delivery delays, leading to customer dissatisfaction.

Rationalisation

  • Concentrating on core products/services, disposing of those not profitable or necessary for long-term success.
  • Rationalisation advantages: allows management to focus on business strengths.
  • Rationalisation disadvantages: lost customers, potential write down (reducing) of assets, implies redundancy costs.

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