Podcast
Questions and Answers
A business increases the price of a product that has high price elasticity of demand. What is the MOST likely outcome?
A business increases the price of a product that has high price elasticity of demand. What is the MOST likely outcome?
- A significant fall in overall revenue. (correct)
- An increase in demand for the product due to its perceived value.
- A slight increase in overall revenue.
- No noticeable change in overall revenue.
Achieving brand status for a product allows a business to charge a premium price, even if the production processes are similar to competitors.
Achieving brand status for a product allows a business to charge a premium price, even if the production processes are similar to competitors.
True (A)
What is one way that a business can add value to a product or service by improving customer access or convenience?
What is one way that a business can add value to a product or service by improving customer access or convenience?
Offering home delivery
In batch production, if a faulty product is found within a batch, the entire ______ has to be written off.
In batch production, if a faulty product is found within a batch, the entire ______ has to be written off.
What is a potential disadvantage of using specialist machinery in flow production?
What is a potential disadvantage of using specialist machinery in flow production?
Which strategy would NOT directly increase added value, assuming quality is maintained?
Which strategy would NOT directly increase added value, assuming quality is maintained?
Job production typically benefits from economies of scale due to the large volumes produced for each project.
Job production typically benefits from economies of scale due to the large volumes produced for each project.
Define 'added value' in the context of business production, and provide the formula for calculating it.
Define 'added value' in the context of business production, and provide the formula for calculating it.
In ________ production, a business manufactures a limited number of identical products, with each stage completed for the whole batch before the next stage begins.
In ________ production, a business manufactures a limited number of identical products, with each stage completed for the whole batch before the next stage begins.
Match the production method to its typical characteristics:
Match the production method to its typical characteristics:
Which of the following factors would LEAST influence the type of production method a company chooses?
Which of the following factors would LEAST influence the type of production method a company chooses?
Continuous production is best suited for producing highly customized and unique products.
Continuous production is best suited for producing highly customized and unique products.
What is the primary goal of implementing Total Quality Management (TQM) or lean production methods in a business?
What is the primary goal of implementing Total Quality Management (TQM) or lean production methods in a business?
Implementing a '______' approach involves continuous incremental improvements to processes, aiming for enhanced productivity and quality.
Implementing a '______' approach involves continuous incremental improvements to processes, aiming for enhanced productivity and quality.
Match each strategy with its primary effect on productivity:
Match each strategy with its primary effect on productivity:
Which of the following is NOT a listed advantage of continuous production?
Which of the following is NOT a listed advantage of continuous production?
Delayering and empowerment generally decrease productivity due to increased management responsibilities.
Delayering and empowerment generally decrease productivity due to increased management responsibilities.
What is the purpose of benchmarking in the context of improving business productivity?
What is the purpose of benchmarking in the context of improving business productivity?
Employing management '______' can bring external expertise into a business to identify and implement ways of improving efficiency and overall performance.
Employing management '______' can bring external expertise into a business to identify and implement ways of improving efficiency and overall performance.
Which action would NOT improve the motivation of the workforce?
Which action would NOT improve the motivation of the workforce?
Flashcards
Added Value
Added Value
The difference between the cost of raw materials and the price of finished goods.
Job Production
Job Production
Unique, often handmade product tailored to a customer's specific needs.
Batch Production
Batch Production
Manufacturing a limited number of identical products, completing each stage for the whole batch before moving on.
Cheaper Raw Materials
Cheaper Raw Materials
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Economies of Scale
Economies of Scale
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Price Elasticity of Demand
Price Elasticity of Demand
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Brand Status & Added Value
Brand Status & Added Value
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Additional Services & Added Value
Additional Services & Added Value
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Flow Production
Flow Production
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Continuous Production
Continuous Production
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Advantages of Continuous Production
Advantages of Continuous Production
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Labor and Speed in Continuous Production
Labor and Speed in Continuous Production
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Productivity
Productivity
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Technological Improvements
Technological Improvements
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Improving Productivity
Improving Productivity
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Job Enrichment
Job Enrichment
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Management's Role in Productivity
Management's Role in Productivity
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Benchmarking
Benchmarking
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Delayering
Delayering
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Study Notes
- The notes below summarize business production methods.
Adding Value
- Added value is the difference between the cost of raw materials and the selling price of the finished goods.
- Added value formula: Selling price - (Bought-in goods and services).
- Added value increases through purchasing cheaper raw materials, but quality must be maintained.
- Improving production process efficiency - purchasing up-to-date machinery or training the workforce.
- Business growth can lead to purchasing economies of scale, achieving greater added value.
- Increased efficiency through up-to-date machinery purchases.
- Raising the product price affects the price elasticity of demand; price increases, where demand is price-sensitive, can reduce overall revenue.
- Brand status creates added value, like Chanel perfume, despite identical production processes to competitors.
- Additional services, such as technical helplines or ethical disposal, can add value to a product.
- Improving customer access and convenience, such as drive-through outlets and home delivery, adds value.
Job Production
- Job production is a unique product made by a skilled craftsman to a specific requirement.
- Wedding dresses, tailor-made suits, buildings, bridges, and ships are examples of job production.
- Job production advantages include its uniqueness, high quality due to handmade detail, specialisation, ability to charge higher prices and employee enjoyment of their skills.
- Disadvantages of job production include high cost to purchase, time-consuming production, higher wage bill as skilled employees are required and a smaller target market.
Batch Production
- Batch production: Manufacturing a limited number of identical products, with work completed at each stage for the whole batch before moving to the next stage.
- Examples of batch production include clothes, paint, and bread production.
- Batch production advantages: reduced unit costs from economies of scale, variable production quantities based on demand and suitability for processes divided into operations.
- Product variations, quicker production and specialist machinery and less need for skilled employees are also batch production advantages.
- Disadvantages of batch production include; faulty products result in writing off whole batch, time lost between switching batches, employee boredom due to machinery, initial machinery costs.
- Production time may be lost due to machinery breakdown and cross contamination.
Flow Production
- Flow Production: Different operations are carried out one after the other, in a continuous sequence.
- Examples of products include Crème Eggs, golf balls, and cars.
- Flow production advantages: Large quantities of standardized products, reduced unit costs via economies of scale and computer-controlled machinery ensures consistency and uniformity.
- Production continues non-stop for long, with reduced labor needs and therefore lower costs.
- Flow production is faster than job or batch production.
- Disadvantages of flow production are high set-up costs that must be justified by high sales volume and products are standardised.
- Breakdowns are costly because the interdependence means one section breaking down stops the whole line.
- Flow line job environments tend to be repetitive/boring, leading to motivation issues.
Types of Production Methods
- Types of production methods depend on the product, cost of labor/capital, money available for investment, technology, labor skills, market size, and customer requirements.
Productivity
- Productivity: Measurement of business efficiency in turning production inputs into output.
- Productivity can be measured by labour and capital.
- Labour productivity = Output (per period) / No. of employees (per period)
- Capital productivity = Output / Capital employed
- High productivity advantages: increased economies of scale/competitiveness, fixed costs spread over higher output, therefore lower unit costs and performance bonuses to employees, which increases motivation.
Improving productivity
- Improving productivity: Making technological improvements (replacing labor with machinery/robots).
- Developing multi-skilled workforce through training, using quality circles and improving workforce motivation through financial and non-financial rewards.
- Methods also include reducing absenteeism redesigning production processes, job enrichment/rotation, adapting management styles, adopting a 'Kaizen' approach and TQM/lean production.
- Employing management consultants, as well as delayering and empowerment, and benchmarking enhance productivity.
Capacity utilization
- Capacity utilization: Extent to which a business uses its resources, comparing actual output with potential output at full capacity.
- Capacity utilization formula: (Actual level of output / Maximum possible output) x 100
- Advantages of operating at full capacity: minimized average costs, helps raise profits, employees may feel more secure, improves company image.
- Operating at full capacity disadvantages: Strain on overworked resources can cause quality reduction, staff pressure can cause stress/accidents and machinery may breakdown due to insufficient maintenance time.
- Lack of flexibility to accommodate new customers.
Spare capacity
- Spare capacity measured by output as a percentage of total capacity.
- Significant spare capacity (underutilization) can have major effects on businesses.
- Spare capacity problems: staff demotivation, reduced overtime, limited bonuses, and potential redundancy threats.
- It can also increase costs and management time spent on reorganisation and limits capital for investment, causing a reduction in competitiveness.
- A lack of return on investment capital and producer goods depreciate, even when not fully used.
Resolving spare capacity problems
- Methods include subcontracting, rationalisation, and increasing asset use.
- Businesses will often ride out this situation in the hope that the market they operate in will recover and that demand will increase.
Subcontracting
- Getting someone else to produce the goods for you, reducing risk.
- Subcontracting advantages: reduces the need for capital investment.
- Subcontracting disadvantages: lack of control, high prices if few subcontractors exist, delivery delays, leading to customer dissatisfaction.
Rationalisation
- Concentrating on core products/services, disposing of those not profitable or necessary for long-term success.
- Rationalisation advantages: allows management to focus on business strengths.
- Rationalisation disadvantages: lost customers, potential write down (reducing) of assets, implies redundancy costs.
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