Business Processes and Methods Quiz

To create functional silos

To break down organizational barriers

To avoid rapid market change

To improve customer satisfaction (correct)

A specific goal achieved by a customer

A flowchart of decision points

A collection of unrelated activities or tasks

A sequence of activities performed by people or equipment (correct)

Only in departments visible to customers

Only at the highest organizational level

Only at the lowest organizational level

At all organizational levels (correct)

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<p>Improving customer satisfaction</p> Signup and view all the answers