5 Questions
What is the purpose of using business processes?
To improve customer satisfaction
Which of the following best describes a business process?
A sequence of activities performed by people or equipment
Where do business processes occur within an organization?
At all organizational levels
How can a business process be visualized?
As a process matrix with relevance rules
What is the benefit of process-oriented organizations?
Improving customer satisfaction
Test your knowledge on business processes and methods with this quiz! Learn about the structured activities and tasks that contribute to the production of a service or product. Explore how business processes serve specific goals and customers at different organizational levels.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
