Business Policy and Strategic Management

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Questions and Answers

In business, what is the general term for the set of rules that guides an organization's decisions and actions?

  • Business policies (correct)
  • Operational mandates
  • Corporate governance
  • Strategic directives

What is the primary focus of management before the introduction of strategic management concepts?

  • Long-term considerations
  • External competitiveness
  • Internal business policies (correct)
  • Market dominance

What has made the adoption of strategic management principles a necessity for business organizations?

  • Stable customer preferences
  • Globalization trends (correct)
  • Decreasing competition
  • Reduced number of establishments

Business policies should be...

<p>Consistent with the duties and responsibilities of various functional units. (D)</p> Signup and view all the answers

According to Wright, Kroll, and Parnell (1996), what are the three vantage points of strategy?

<p>Formulation, implementation, and control (A)</p> Signup and view all the answers

What is the distinction between 'intended strategy' and 'realized strategy'?

<p>Intended strategy is the original planned strategy, while realized strategy is the strategy that is actually implemented. (A)</p> Signup and view all the answers

According to Thompson and Strickland (1999), what is strategy at the operational level characterized as?

<p>A competitive tool to run the company (D)</p> Signup and view all the answers

What is a key characteristic of strategy in business?

<p>It presumes a negative scenario. (D)</p> Signup and view all the answers

Which of the following best describes the relationship between strategy and policy?

<p>Strategy is action-oriented; policy guides decision-making. (D)</p> Signup and view all the answers

What is the origin of the word 'strategy'?

<p>Greek (B)</p> Signup and view all the answers

In modern business, how has business policy evolved?

<p>It has evolved into strategic management. (D)</p> Signup and view all the answers

Which activity is part of strategic management?

<p>Considering internal and external factors (D)</p> Signup and view all the answers

According to Stahl and Grigsby (1992), what does strategic management refer to?

<p>Entire process of strategic decision-making. (C)</p> Signup and view all the answers

According to Wheelen and Hunger (2004), what does strategic management NOT include?

<p>Ignoring external threats (D)</p> Signup and view all the answers

What is the primary emphasis of strategic management, according to Wheelen and Hunger (2004)?

<p>Monitoring and evaluating external opportunities (C)</p> Signup and view all the answers

What did Williamson, Jenkins, et al. (2004) say organizational strategists must be able to answer?

<p>Where is the organization going? (C)</p> Signup and view all the answers

According to Wright, Kroll, and Parnell (1996), what is a key aspect of strategic management?

<p>Maintaining a beneficial fit with its environment (B)</p> Signup and view all the answers

What are the benefits of strategic management?

<p>Clearer sense of strategic vision (C)</p> Signup and view all the answers

What is a 'strategic type' as theorized by Wheelen and Hunger (2004)?

<p>A category of firms based on strategic orientation. (A)</p> Signup and view all the answers

What is the key difference between strategy and tactics?

<p>Strategy is top management, tactics are for support activity. (D)</p> Signup and view all the answers

What is a key aspect of policies and strategies?

<p>To create something well-planned and organized. (D)</p> Signup and view all the answers

What is 'gap analysis' in the context of developing business policies and strategies?

<p>Examining if an end has been achieved. (C)</p> Signup and view all the answers

Which approach to developing policies and strategies fits contemporary times?

<p>Top-bottom-top. (C)</p> Signup and view all the answers

What is true of strategic decisions?

<p>Require unusual considerations. (D)</p> Signup and view all the answers

What is the appropriate role of the Board of Directors?

<p>Over sight (A)</p> Signup and view all the answers

Flashcards

Business Policies

Rules that guide decisions and actions of an organization's members.

Strategy

Top management's plan to achieve outcomes aligned with the organization's mission and goals.

Intended Strategy

Original strategy that management intends to implement.

Realized Strategy

Actual strategy that management implements, which may differ from the intended strategy.

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Strategy (Operational Level)

Set of competitive moves and business approaches to run a company.

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Strategy (Traditional)

Grand plan based on beliefs about an adversary's potential actions.

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Strategy (Action)

General program of action with resources to achieve comprehensive objectives.

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Strategy (Process)

Process of deciding on objectives, changes to them, and resource allocation.

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Strategy (Long-Term)

Determination of long-term goals and actions, plus resource allocation.

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Strategy (Resource Use)

Using resources to achieve major objectives despite obstructions.

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Strategy (Direction)

Actions that guide decision-making and provide direction.

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Policy

Internal matters that guide the operationalization of the business organization.

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Strategy

External orientation to maintain competitiveness.

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Strategic Management

Business policy evolving to include external factors.

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Strategic Management

Management deciding how the company should operate.

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Strategic Management

Is how the business organization should conduct business.

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Strategic Management

Entire process of strategic decision-making linked to the environment.

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Strategic Management (Decisions)

Managerial decisions determining long-term corporate performance.

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Strategic Type

Category of firms with similar strategic orientation, structure, culture, and processes.

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Defenders

Companies focused on efficiency in existing operations with limited product lines.

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Prospectors

Firms with broad product lines focused on product innovation and market opportunities.

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Analyzers

Businesses operating in stable and variable product-market areas.

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Tactics & Strategy

Tactics are more operational and done in context with or as a support activity or operation to achieve a strategy.

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Specific Objectives

Corporate objectives for the organization and its members.

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Study Notes

  • Rules and guidelines steer organizations towards targets
  • Written rules avoid problems and financial losses
  • Business policies guide organizational decisions and actions, formalized in manuals, handbooks, and meeting minutes

Strategic Management

  • Addressing operational strategies is vital, as business aims for long-term profit
  • Strategic management involves external awareness for competitive operation
  • Internal business policies guide personnel
  • Globalization with information technology emphasized external orientation and strategic management
  • Technological improvements make the world virtually smaller
  • External orientation and strategic management principles are embraced for survival and competition

Business Policy

  • Management revolves around planning, organizing, staffing, controlling, and evaluating
  • Business policy comprises of rules guiding business conduct towards profit, developed in coherence for various functional units
  • Business policy is inward-looking, guiding personnel within the organization, providing a framework for plans and decision-making

Strategy

  • Strategy is top management's plan to achieve mission-aligned outcomes
  • Strategy involves:
    • Strategy formulation
    • Strategy implementation
    • Strategic control

Intended vs Realized strategy

  • Intended strategy: The original strategy management plans to implement
  • Realized strategy: The actual strategy implemented, which may differ due to unforeseen events

Strategy Defined

  • Strategy is a set of competitive moves and business approaches
  • Strategy include the following:
    • Attracting customers
    • Securing a market position
    • Conducting operations
    • Competing successfully
  • Other traits of strategy:
    • A grand plan anticipating potential adversaries
    • Deriving relevance from business competition
    • Presuming a negative scenario
    • Emphasizing action and resource allocation for objectives
    • Involving decisions on objectives and resource management
    • Determining long-term goals and resource allocation

Strategy vs Policy

  • Strategy means using resources against obstruction
  • Strategy implies actions and guides decision-making
  • Strategy can exist without policy
  • Business policies and strategies may clash, causing dilemmas
  • Effective management determines the business direction when policies and strategies conflict
  • Business policies can exist without strategy, and vice versa
  • Business policies are directional, while strategy is operational
  • Business policies are formal; strategies may be informal and confidential
  • Policy guides internal operations, while strategy maintains external competitiveness

Origin of Strategy

  • Business policy is the precurser of strategic management
  • Strategic management acknowledges the importance of how a business should operate in response to external and environmental factors
  • Arose out of the need for managers to realise the need to be more outward looking
  • Business policy evolved to strategic management, incorporating external factors
  • Strategic management overshadows business policy by considering both internal and external factors
  • Strategic management is more appropriate than business policy in current environment

Evolution of strategic management

  • Concept of strategy emerged post-World War II, due to a shift to a more rapidly changing and competitive environment:
    • Accelerated rate of change within firms
    • Accelerated application of science and technology to management
  • Integrating strategy into management systems is essential for profit
  • Strategic management incorporates internal and external factors for sustainability

Strategic Management Defined

  • Strategic management is the entire process of strategic decision-making related to the environment with long term performance implications
  • Strategic management involves:
    • Environmental scanning (internal and external)
    • Strategy formulation (long-range planning)
    • Strategy implementation
    • Evaluation and control
  • The study of strategic management emphasizes:
    • Monitoring and evaluating opportunities/threats
    • Identifying organizational strengths/weaknesses
  • Strategic management shapes an organization's destiny
  • Addresses key questions:
    • Where is the organization going?
    • What options are open?
    • What's the best way forward?
    • How can this be done?
  • Strategic management maintains a beneficial fit with its environment, which is necessary for competitive viability
  • Involves analysing external factors, interal factors and strategy implementation

Strategic management is a continuous and dynamic process

  • Managers must be aware that business is an ongoing, wealth-creating endeavor
  • Appropriateness is key to profitable operations and survival
  • Strategic managers must adapt to constant change

Benefits of Strategic Management

  • Clearer sense of strategic vision for the firm
  • Sharper focus on strategically important aspects
  • Improved understanding of a rapidly changing environment

Strategic Types

  • Strategic type categorizes firms by strategic orientation, structure, culture, and process
  • Strategies including
    • Defenders: Focus on limited product lines and efficient operations
    • Prospectors: Focus on broad product lines and innovation
    • Analyzers: Operate in both stable and variable markets
    • Reactors: Lack consistent strategy

Strategy vs Tactics

  • Tactics are more operational by concretizing business operations
  • Strategy determines the highest levels of conduct
  • Strategy is continuous and irregular
  • Tactics are determined periodically
  • Strategic decision-making relies on subjective values
  • Tactical decision-making has less so
  • The consideration for alternatives is greater in strategic decision making
  • Uncertainty is greater in forming strategies
  • Strategic problems are unstructured
  • Tactical problems are structured
  • Formulating strategy needs more information and relies on internal data
  • Strategies last longer than tactics
  • Strategy is the origin of tactics

Developing Strategies

  • Strategy is formulated by top management with staff participation
  • Effectiveness is easier to measure in tactics
  • Strategies are formulated from a corporate viewpoint and tactics from a functional ones
  • Strategies are more significant

Bases of Policies and Strategies

  • Policies and strategies should be based on premises and presumptions, and not simply copied
  • Legal mandates (laws, policies)
  • Vision and mission statements (leadership bias)
  • Specific objectives (corporate goals)
  • Programs and policies (organization's specific actions)

Identifying Policies and strategies

  • Policies and strategies stem from:
    • Wisdom in considering various approaches
    • A brainstorming session
    • Serious research

Methods to approach

  • Policy/strategy profile which involves systematic examination of current policies and strategies
  • Gap analysis finds what parts are missing
  • Competitive strategy analysis find alternative, niche markets
  • Classical Approach based on textual method
  • Evolutionary Approach that substitutes the market for the law of the jungle
  • Processual Approach that takes into consideration that the market is often messy
  • Systematic Approach is relativisitic

The development of policies and Strategies

  • Should be a concern for everyone in the buisness oragnization
  • This may take the form of one of the following options:
    • Top-bottom
      • Top to bottom management strategy
    • Bottom-top
      • Bottom to top managment strategy
    • Top-bottom-top
      • Top down with refinement

Strategic Decision-making

  • In context with stratgic management, decision making should include the consideration of multiple external conditions
  • Strategic Decisions should be:
    • Rare
    • Consequential
    • Directive

There are 4 main modalities of decision making according to Mintzberg:

  • Entrepreneurial Model
  • Adaptive model
  • Planning Model
  • Logical Model

Strategic decision making process

The process is composed the the following tasks:

  • Evaluate current performace
  • Examine and evaluate company's current standing
  • Reassess company's standing in light of external and internal factors
  • Generate options for strategy making
  • Choose a course of action
  • Implement strategy
  • Monitor and adjust to new conditions

Role of the Board of Directors

  • In the process of creation and implementation of strategy, boards should be indirectly and directly involved
  • Responsibilities are:
    • Monitor. acting through coomittes to keep abreast of internal and external conditions
    • Evaluate and influence. To assess management's actions, offer advice and suggestions
    • Aiding in strategy implemntation

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