Business Plan Essentials Quiz
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Questions and Answers

The firm's major products or services are known as its ______.

offerings

An organization chart illustrates the internal ______ of a company.

structure

A ______ is a business organization owned by one person, personally liable for its debts.

sole proprietorship

In a partnership, the business is owned by two or more ______.

<p>people</p> Signup and view all the answers

Corporations are separate entities and stakeholders are not personally responsible for ______.

<p>debts</p> Signup and view all the answers

Organizational planning helps with establishing ______, focusing energy and resources.

<p>priorities</p> Signup and view all the answers

The ______ refers to where you want to take your business.

<p>destination</p> Signup and view all the answers

Employees in a functional organizational chart are grouped according to their ______.

<p>function</p> Signup and view all the answers

A business plan is a written document describing the nature of the business, the sales and marketing strategy, and the financial ______.

<p>background</p> Signup and view all the answers

Business Name (BN) shall refer to ANY name that is different from the true name of an ______ which is used or signed in connection with her/his business.

<p>individual</p> Signup and view all the answers

The dominant word in a business name does not contain purely ______ words.

<p>generic</p> Signup and view all the answers

A business description usually begins with a short explanation of the ______.

<p>industry</p> Signup and view all the answers

A vision statement should be short, preferably one ______, and should involve as many managers as possible in its development.

<p>sentence</p> Signup and view all the answers

The mission statement answers the pivotal question, 'What is our ______?'

<p>business</p> Signup and view all the answers

FONT-BASED LOGOS consist of just the company name in a carefully chosen ______ that makes it stand out.

<p>font</p> Signup and view all the answers

ABSTRACT SYMBOLS, such as Nike's swoosh, are immediately identified with the company's brand and ______.

<p>image</p> Signup and view all the answers

Employees in a global company might be grouped according to their ______.

<p>countries</p> Signup and view all the answers

Job description and job ______ are integral parts of job analysis.

<p>specification</p> Signup and view all the answers

A well-designed salary structure allows management to reward ______ and skills development.

<p>performance</p> Signup and view all the answers

A Gantt chart visually represents a project plan over ______.

<p>time</p> Signup and view all the answers

Total Quality Management (TQM) involves all employees in continual ______.

<p>improvement</p> Signup and view all the answers

A production/service ______ is designed to identify types of quality problems at each work station.

<p>check sheet</p> Signup and view all the answers

Marketing is about creating, communicating, and delivering ______ to customers.

<p>value</p> Signup and view all the answers

FIFO stands for First-In-First-______.

<p>Out</p> Signup and view all the answers

The marketing mix involves different choices organizations make to bring a product or service to ______.

<p>market</p> Signup and view all the answers

Penetration pricing is aimed at taking advantage of a 'low' price to secure high ______ in the market.

<p>volumes</p> Signup and view all the answers

Market skimming is suitable for products that have short ______ cycles.

<p>life</p> Signup and view all the answers

Value pricing is determined by customer perceptions about the ______ of the product/service.

<p>value</p> Signup and view all the answers

Loss leader pricing involves selling goods below ______ to encourage sales.

<p>cost</p> Signup and view all the answers

Psychological pricing links with value pricing and is designed to play on consumer ______.

<p>perceptions</p> Signup and view all the answers

Competitor pricing involves matching the prices set by ______ leaders in the market.

<p>price</p> Signup and view all the answers

Cost-plus pricing calculates the selling price by adding a ______ to the cost of the product.

<p>mark-up</p> Signup and view all the answers

Flashcards

What is a Business Plan?

A written document outlining a business's core elements, including the nature of the business, its sales and marketing strategies, financial background, and a projected profit and loss statement.

What is a Business Name?

Any name used in connection with a business, distinct from the founder's personal name, appearing on receipts, at the business location, or in advertisements.

Dominant Word in a Business Name

The main word or phrase in a business name, often representing the core product or service.

Descriptor in a Business Name

Words or phrases describing the nature of the business, providing clarity about what the company offers.

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Infix in a Business Name

A specialized term within the business descriptor, adding more specificity to the type of business being offered.

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What is a Mission Statement?

A concise statement outlining the purpose and aspirations of an organization, emphasizing its values and goals.

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What is a Vision Statement?

A statement describing the desired future state of an organization, outlining its long-term goals and aspirations.

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Components of a Mission Statement

A short, often one-sentence statement outlining the organization's purpose and core values.

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Products & Services

A company's core offerings, including products and services.

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Markets

The geographic areas where a company operates and competes.

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Technology

The level of technological advancement and innovation within a company.

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Survival, Growth, Profitability

A company's commitment to growth, profitability, and long-term sustainability.

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Philosophy

The fundamental beliefs, values, and aspirations of an organization.

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Self-Concept

The company's unique strengths and advantages that differentiate it in the market.

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Public Image

The company's responsiveness to social, environmental, and community concerns.

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Concern for Employees

The company's recognition of employees as valuable assets and their commitment to employee well-being.

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Geographical Grouping

A common way to group employees in organizations, based on geographical locations. For example, in the USA, employees might be grouped by state. In global companies, grouping can be done by countries.

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Product Grouping

Organizing employees based on the specific products or services they work with. Useful when a company offers various products or services.

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Job Description

A detailed written document that outlines the responsibilities, duties, and requirements of a specific job. It provides clear expectations for both the employer and employee.

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Job Specification

A document that outlines the specific skills, knowledge, and qualifications required for a particular job. It helps in finding the right candidates with the necessary abilities.

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Job Analysis

A comprehensive process of collecting and analyzing information about a particular job. This includes understanding the tasks, responsibilities, and required skills.

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Personnel Salary Structure

A structured system that establishes salary ranges for different roles within an organization, considering factors like experience, skills, and location. It helps in fair compensation and performance recognition.

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Gantt Chart

A visual chart that represents a project plan over time, showing timelines, tasks, and assignments. Modern Gantt Charts often include the status of each task and who's responsible.

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Total Quality Management (TQM)

A management system focused on customer satisfaction and continuous improvement. It involves all employees in striving to improve processes and products.

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Penetration Pricing

A pricing strategy where products are sold at a low price to gain market share quickly, often used for mass-market products like food and household goods.

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Market Skimming

A pricing strategy where products are initially priced high to capitalize on early adopters and maximize profits before competition enters the market. It's typically used for innovative products with short life cycles or those facing impending competition.

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Value Pricing

A pricing strategy where the product's price is set based on customer perceptions of its value, regardless of actual cost. It uses market research and customer feedback to determine a price that reflects the product's perceived benefits.

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Loss Leader Pricing

A strategy where goods or services are deliberately sold below cost to attract customers, aiming to boost sales in other product categories. The 'loss' on the low-priced item is expected to be offset by increased sales elsewhere, generating a net profit.

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Psychological Pricing

Pricing based on the perceived value of a product or service, influenced by psychological factors like brand image, perceived quality, and emotional associations. Often used with luxury goods to justify high prices.

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Competitor Pricing

A pricing strategy in which a company sets a price based on what competitors are charging. This can be used to maintain market share, but it can also lead to price wars.

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Destroyer/Predatory Pricing

A strategy involving price cuts or free items to force out competition, typically targeting smaller and weaker rivals. This tactic can be controversial and potentially illegal in some jurisdictions.

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Contribution Pricing

A pricing method focused on covering variable costs and contributing to fixed costs and overhead. Prices are set to ensure a contribution margin, allowing for the allocation of funds towards fixed expenses.

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Study Notes

Business Plan Components

  • A business plan documents the business's nature, sales/marketing strategy, and financial background.
  • It includes a projected profit and loss statement.
  • A business name (BN) is any name used in connection with a business, different from the owner's true name, which is used on receipts or elsewhere.

Anatomy of a Business Name

  • Dominant word: words or letter combinations without generic meaning.
  • Descriptor: words describing the business nature.
  • Infix: specialized descriptor differentiating business type.

Business Logo Types

  • Font-based logos: company name in a distinct font.
  • Literal illustrations: company name alongside an image relevant to the business (e.g., bread for a bakery).
  • Abstract symbols: images immediately associated with the company brand (e.g., Nike swoosh).

Mission and Vision Statements

  • Vision statement: answers "What do we want to become?" (short, preferably one sentence).
  • Mission statement: declares the organization's reason for being, answers "What is our business?", and outlines the organization's objectives, strategies, and serves as a statement of purpose, philosophy, or beliefs.

Mission Statement Components

  • Customers: identifies the target customer base.
  • Products/services: lists primary products or services.
  • Markets: geographical areas the business operates in.
  • Technology: the company's technological infrastructure.
  • Concern for survival, growth, and profitability.
  • Philosophy: the core beliefs and values of the business.
  • Self-concept: company's unique strengths and competitive advantages.
  • Concern for public image: social and environmental responsibility.
  • Concern for employees: employee value to the business.

Business Organizations

  • Sole Proprietorship: one person owns and is personally liable for business debts.
  • Partnership: two or more people own and are personally liable for business debts.
  • Corporation: a separate legal entity, with shareholders not personally liable.

Organizational Planning

  • Organization planning helps set priorities, manage energy and resources, and ensure employees and stakeholders work towards a common goal, while allowing adjustments to changing environments.
  • Key aspects of organizational planning include destination, initial point, journey, and checkpoints.

Organizational Charts

  • Visual representations of an organization's internal structure.
  • Employees and positions are shown with lines connecting levels in the organization.
  • Types include hierarchical, functional, geographical, product, matrix, horizontal/flat, network, line, team-based, functional, product-based, geographical, process-based, and circular structures.

Job Descriptions and Specifications

  • Job descriptions detail the job's tasks, responsibilities, and duties.
  • Job specifications outline the skills, experience, and qualifications required.
  • Both are crucial for recruitment and selection processes.

Job Analysis

  • A primary method for data collection for job descriptions and specifications.

Personnel Salary Structure

  • Well-designed salary structure allows management to fairly reward performance and encourage skill development.

Gantt Charts

  • Visual representation of project schedules including task assignments and timelines.

Total Quality Management

  • A customer-focused organizational management system that involves all employees in continuous improvement.

Production/Service Check Sheets

  • Simple form identifying quality issues at each work station, per shift, machine, or operator.

Production/Service Flowcharts

  • Visual representation of tasks in a process, with steps shown in order.

Distribution Channel Strategy

  • Distribution strategies describe how products move from producer to consumer.
  • Four typical channel structures are Producer-Consumer, Producer-Retailer-Consumer, Producer-Wholesaler-Retailer-Consumer, and Producer-Agent-Wholesaler-Retailer-Consumer.

Marketing

  • Organizational function creating, communicating, and delivering value to customers.

Marketing Mix

  • A set of decisions businesses make to bring a product to market.
  • Two main types are 4P's and 7P's, developed in the 1960s and 1980s respectively.

Pricing Strategies

  • Penetration pricing: low price to achieve high volume.
  • Market skimming: high initial price to maximize profit from early adopters.
  • Value pricing: pricing based on perceived value.
  • Loss leader: pricing below cost to encourage sales.
  • Psychological pricing: prices ending in .99 or .95
  • Competitor pricing: pricing similar to the competitor.

Packaging

  • Packaging contains information about products, stands out from competitors, is functional, safe, easy to remove and promotes product benefits.

PESTLE Analysis

  • An external analysis tool for identifying opportunities and threats from political, economic, social, technological, legal, and environmental factors.

Porter's Five Forces

  • Analyzes the competitive intensity and attractiveness of an industry.
  • Forces include buyer power, supplier power, threat of substitutes, threat of new entrants, and rivalry among competitors.

Porter's Generic Value Chain

  • A framework that identifies activities that create value in a business.

SWOT Analysis

  • An analysis tool that identifies a company's strengths, weaknesses, opportunities, and threats to guide decision-making.

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Business Plan PDF

Description

Test your knowledge on the key components of a business plan, including the significance of business names, logos, and mission statements. This quiz covers the essential elements that every successful business plan should entail. Discover what makes a compelling vision and mission statement.

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