Business Organisation Structures

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Questions and Answers

What is a key characteristic of a sole proprietorship?

  • Shared control among multiple owners
  • Complex to set up
  • Limited access to capital
  • Unlimited liability (correct)

Which of the following defines a limited liability company (LLC)?

  • It combines liability protection with operational flexibility (correct)
  • Owners have unlimited liability
  • It focuses primarily on non-profit activities
  • It is a complex structure similar to a corporation

What is the main focus of operations management?

  • Managing daily production activities (correct)
  • Developing long-term strategic plans
  • Conducting market research
  • Guiding the organization’s mission

In management, what does 'controlling' refer to?

<p>Monitoring performance and making corrections as needed (C)</p> Signup and view all the answers

What is a distinctive feature of a corporation?

<p>Considered a separate legal entity from its owners (C)</p> Signup and view all the answers

Which management function involves establishing goals and strategies?

<p>Planning (C)</p> Signup and view all the answers

What is the primary goal of marketing management?

<p>To identify and meet customer needs (B)</p> Signup and view all the answers

What distinguishes a cooperative from other business structures?

<p>Ownership and operation by its members (D)</p> Signup and view all the answers

What best characterizes a formal organizational culture?

<p>It is explicitly stated in mission statements and written policies. (D)</p> Signup and view all the answers

Which organizational structure would be most effective for a large company offering various products across different regions?

<p>Divisional Structure (C)</p> Signup and view all the answers

Which of the following leadership styles primarily focuses on centralized control?

<p>Autocratic (C)</p> Signup and view all the answers

Which motivation theory emphasizes the importance of meeting physiological needs before higher-level needs?

<p>Maslow's Hierarchy of Needs (D)</p> Signup and view all the answers

What is a key component of a successful operational plan in business planning?

<p>Outlining the day-to-day management of resources and tasks (B)</p> Signup and view all the answers

Which leadership style is likely to inspire and motivate employees toward exceptional performance?

<p>Transformational (D)</p> Signup and view all the answers

In Herzberg's Two-Factor Theory, what prevents employee dissatisfaction?

<p>Hygiene factors (D)</p> Signup and view all the answers

Which type of organizational culture is most likely to face challenges during periods of change?

<p>Weak Culture (B)</p> Signup and view all the answers

What is a primary focus of the recruitment and selection process in HRM?

<p>Attracting and selecting qualified candidates (D)</p> Signup and view all the answers

Which organizational structure combines aspects of functional and divisional structures, potentially leading to reporting conflicts?

<p>Matrix Structure (B)</p> Signup and view all the answers

Flashcards

Sole Proprietorship

A business structure where one person owns and runs the entire operation. The owner is fully responsible for the company's debts and obligations.

Partnership

A business structure where two or more individuals share ownership and profits. Partners can share the responsibilities and resources.

Limited Liability Company (LLC)

A business structure that combines the liability protection of a corporation with the flexibility of a partnership. Owners have limited liability, meaning their personal assets are protected.

Corporation

A business structure that is a separate legal entity from its owners, the shareholders. It provides significant liability protection, but is more complex to set up and maintain.

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Cooperative

A business structure owned and run by its members, who also share in the profits and losses. Members have equal voting rights and focus on providing services or goods to the members.

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Planning

The process of setting goals, strategies, and action plans to achieve desired outcomes. It involves forecasting, budgeting, and identifying resources needed.

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Organizing

The process of structuring tasks, delegating responsibilities, and coordinating activities to achieve goals. It involves creating organizational charts and defining roles.

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Leading

The process of motivating and directing individuals and teams to achieve organizational goals. It involves communication, delegation, and conflict resolution.

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Formal culture

Explicitly defined rules, policies, and procedures that outline expectations for communication, behavior, and decision-making within an organization.

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Informal culture

Unwritten rules, norms, and values that influence work styles, relationships, and expectations within an organization.

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Functional structure

A type of organizational structure where departments are grouped based on their specific functions, such as marketing, finance, or production.

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Divisional structure

A type of organizational structure where the company is divided into units based on products, services, regions, or customers.

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Matrix structure

A type of organizational structure that combines elements of both functional and divisional structures to allow for greater flexibility and cross-functional collaboration.

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Network structure

A type of organizational structure that involves loosely connected entities, often external partners, who collaborate to share resources and expertise.

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Recruitment and Selection

The process of attracting and selecting qualified candidates for open positions within an organization.

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Training and Development

The process of providing training and development opportunities to employees to enhance their skills and knowledge.

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Performance Management

The process of setting clear performance goals, monitoring progress, and providing feedback to employees to enhance their work performance.

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Compensation and Benefits

The process of determining the compensation structure and benefits package for employees to attract and retain talent.

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Study Notes

Business Organisation Structures

  • Sole Proprietorship: Owned and run by one person, with unlimited liability (personal assets at risk). Simple to set up, offering complete control. Limited access to capital.
  • Partnership: Owned by two or more individuals, sharing profits and losses. Liability can be general (all partners liable) or limited (some partners have limited liability). Shared control and pooled resources.
  • Limited Liability Company (LLC): Combines the liability protection of a corporation with the operational flexibility of a partnership. Owners (members) have limited liability, and the business structure is relatively easy to maintain.
  • Corporation: A separate legal entity from its owners (shareholders). Offers significant liability protection. More complex to set up and maintain, with more regulatory requirements. Raising capital is often easier.
  • Cooperative: Owned and operated by its members, sharing in the profits. Members have equal voting rights. Primarily focused on providing goods or services to members.

Management Principles

  • Planning: Establishing goals, strategies, and action plans to achieve desired outcomes. Involves forecasting, budgeting, and identifying resources.
  • Organizing: Structuring tasks, delegating responsibilities, and coordinating activities to achieve goals. Includes creating organizational charts, defining roles, and establishing reporting lines.
  • Leading: Motivating and directing individuals and teams to accomplish organizational goals. Includes communication, delegation, conflict resolution, and performance management.
  • Controlling: Monitoring performance, comparing actual results to planned outcomes, and taking corrective action when needed. Includes setting performance standards, measuring progress against targets, and implementing corrective measures if necessary.

Management Functions

  • Strategic Management: The process of developing and executing strategies that guide the long-term direction of an organization.
  • Operations Management: Managing the day-to-day activities of production and/or service delivery. Focuses on efficiency, quality, and cost.
  • Marketing Management: Identifying and meeting customer needs and wants to drive sales. This includes market research, product development, pricing, promotion, and distribution.
  • Financial Management: Managing the financial resources of an organization, including budgeting, investment decisions, financing, and financial reporting.

Organisational Culture

  • Formal Culture: Explicitly stated in mission statements and written policies, impacting employees with rules about communication, behaviour, and decisions.
  • Informal Culture: Found in unwritten rules and unspoken norms, influencing work styles, relationships, leadership values, and expectations.
  • Strong Culture: Shared values, beliefs, and behaviors contribute to a high level of commitment and performance.
  • Weak Culture: Little agreement on values and behaviours, causing inconsistency, potential conflicts, and difficulty with adaptation.
  • Culture and Change: A key challenge in organizations undergoing change as established culture can resist innovation or change.

Types of organizational structures

  • Functional Structure: Departments based on functions (e.g., marketing, finance, production). Suitable for smaller companies with a single product line.
  • Divisional Structure: Organized into divisions based on products, services, regions, or customers. Better for larger companies offering multiple products or operating in diverse markets.
  • Matrix Structure: Combines elements of functional and divisional structures, facilitating flexibility but potentially causing conflict when reporting lines overlap. Useful in projects or consulting firms.
  • Network Structure: Loosely connected entities that collaborate to share resources and expertise. Commonly found in outsourcing arrangements or global settings.

Business Planning

  • Market Analysis: Assess the target market, including customer needs, competitor analysis, and market trends.
  • Competitive Advantages: Identify unique strengths and capabilities that allow the business to outperform competitors.
  • Financial Projections: Estimate future revenues, costs, and profits, essential for securing funding and strategic decision-making.
  • Marketing Strategy: Develop a plan for promoting the business and reaching the target market with products or services.
  • Operational Plan: Outlining the day-to-day management of tasks, resources, processes, and human capital.

Leadership Styles

  • Autocratic: Leaders make decisions independently, with minimal input from others. Control is centralized.
  • Democratic: Leaders involve employees in the decision-making process. Collaborative approach valued.
  • Laissez-faire: Leaders offer little guidance or direction to employees. Freedom and autonomy are given to workers.
  • Transformational: Leaders inspire and motivate employees to achieve extraordinary results. Fosters innovation and change.
  • Transactional: Leaders focus on rewards and penalties, primarily motivated by exchange.

Motivation Theories

  • Maslow's Hierarchy of Needs: Motivated by fulfilling basic needs (physiological, safety) first, before progressing to higher-level needs (love, esteem, self-actualization).
  • Herzberg's Two-Factor Theory: Motivators (recognition, achievement) lead to job satisfaction, while hygiene factors (salary, working conditions) prevent dissatisfaction but are not motivational factors.
  • McGregor's Theory X and Theory Y: Theory X assumes employees dislike work and need close supervision. Theory Y suggests employees are inherently motivated.

Human Resource Management (HRM)

  • Recruitment and Selection: Attracting and choosing qualified candidates for open positions within the company.
  • Training and Development: Improving the skills and capabilities of existing employees.
  • Performance Management: Establishing clear goals, monitoring progress, and providing feedback to improve work performance.
  • Compensation and Benefits: Determining the pay structure and offering benefits to attract and retain quality employees.

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