Business Operations Factors Quiz
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Questions and Answers

Which of these factors affect a company's operations? (Select all that apply)

  • Economic, social, political, legal, and government activities
  • Owners, clients, suppliers
  • Laws and technology
  • All of the above (correct)
  • What is a mobile app-based educational technology for students with special needs?

  • Constant Therapy (correct)
  • Internet of Things (IoT)
  • Learning Management System
  • Electronic Learning Organizer
  • Who are trained to address the computer problems of clients through electronic mail and telephone instructions?

  • Mentimeter
  • Help Desk Technician Jobs (correct)
  • Technical Support Analyst Jobs
  • Artificial Intelligence
  • In telecommunications networks, which of the following is not a type of hardware?

    <p>Productivity</p> Signup and view all the answers

    What is a primary benefit of Information Technology (IT)?

    <p>Enhances data security and system efficiency</p> Signup and view all the answers

    Which of the following buzzwords is commonly used by vendors to promote advanced IT solutions?

    <p>Big data</p> Signup and view all the answers

    What is traditionally defined as the exchange of products?

    <p>Business</p> Signup and view all the answers

    What type of company handles inbound and outbound calls from current and potential customers?

    <p>Call Centers</p> Signup and view all the answers

    What is popularly known as Internet banking?

    <p>Online Banking</p> Signup and view all the answers

    What allows an account holder to perform many online transactions through an app?

    <p>Mobile Banking</p> Signup and view all the answers

    Internet of Things (IoT) is the system of interconnected computing devices, mechanical and digital machines, objects, animals, or people.

    <p>True</p> Signup and view all the answers

    Any type of business organization cannot be viewed as a system because it consists of various parts that work collaboratively to attain a certain goal.

    <p>False</p> Signup and view all the answers

    It is essential for a business organization to integrate IT in their daily business activities.

    <p>True</p> Signup and view all the answers

    Business Intelligence Analysts are computer science graduates who use software to go through big data and trace specific information for reports.

    <p>True</p> Signup and view all the answers

    IT supports business operations such as administration, sales, and management, improving profit and service quality.

    <p>True</p> Signup and view all the answers

    A business in the information era can be easily established but difficult to sustain.

    <p>True</p> Signup and view all the answers

    Information Era is described as enormous and invincible.

    <p>False</p> Signup and view all the answers

    The Information Age enables businesses to compete in a marketplace that is complex, global, and customer-focused.

    <p>True</p> Signup and view all the answers

    Study Notes

    Factors Affecting Company Operations

    • Influences on company operations include economic, social, political, legal, and government activities.
    • Key stakeholders affecting business activities are owners, clients, and suppliers.
    • Operational factors also involve adherence to laws and the impact of technology.

    Educational Technology for Special Needs

    • Constant Therapy is a mobile app designed for students with special needs.
    • It functions as an electronic learning organizer and falls under educational technology.

    Technical Support Roles

    • Technical support analysts troubleshoot computer issues for clients via email and phone.
    • Help desk technicians are specifically trained to resolve customer problems.

    Telecommunications in IT

    • Information Technology encompasses telecommunication networks and various hardware components.
    • Excluded from this domain is productivity, which is not a hardware item.

    Benefits of Information Technology

    • A primary advantage of IT is the enhancement of data security and system efficiency.
    • IT does not decrease communication speed or increase isolation.

    IT Buzzwords

    • Common buzzwords used by vendors to promote advanced IT solutions include big data, blockchain, and quantum computing.

    Definition of Business

    • Business is traditionally defined as the exchange of products, a concept that has evolved significantly over time.

    Call Centers

    • Call centers are unified companies that manage inbound and outbound customer calls.
    • They differ from banking and tech companies by focusing specifically on customer service interactions.

    Online Banking Evolution

    • Online banking is popularly referred to as mobile banking.
    • It enables account holders to perform multiple online transactions through an application.

    Internet of Things (IoT)

    • IoT comprises interconnected devices and systems, including computing devices, mechanical and digital machines, objects, and even living beings.
    • Any organization, regardless of size or type, operates as a system through collaborative parts working towards a common goal.
    • Integration of IT into daily operations is essential in modern business for success and efficiency.

    Business Intelligence

    • Business Intelligence Analysts utilize software to analyze big data and produce reports based on specific information.
    • IT enhances the efficiency of various business operations, including administration and sales.

    Information Era Challenges

    • Establishing a business in the information era can be easy, but sustaining it is often challenging.
    • The Information Age presents a complex, global, and customer-centric marketplace for competition.
    • IT focuses not just on hardware, but also encompasses software and system interactions essential for modern operations.

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    Description

    Test your knowledge on the various factors that influence a company’s operations. This quiz covers economic, social, legal, and technological impacts, as well as educational technology solutions for special needs students. Challenge yourself to identify the correct aspects that affect business activities.

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