Business Objectives: Survival and Profit Maximization
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Questions and Answers

What is one reason why businesses may prioritize sales maximization over profit maximization?

  • Sales targets are seen as more satisfying and directly linked to employee salaries. (correct)
  • Profit figures can only be evaluated annually.
  • Sales figures are more challenging to track than profit figures.
  • Sales maximization leads to an increase in market share.
  • In which scenario is achieving a high market share especially important?

  • In a very competitive market where consumers frequently switch suppliers. (correct)
  • In businesses that prioritize employee welfare over financial metrics.
  • In a monopolistic market with little competition.
  • In the service industry where customer satisfaction is the sole focus.
  • Which method is NOT listed as a way to achieve cost efficiency?

  • Paying minimum wage to unskilled workers.
  • Increasing the quality and price of the product. (correct)
  • Eliminating material and process waste.
  • Subcontracting economically.
  • What is a significant benefit of focusing on employee welfare within a business?

    <p>It ensures employees are loyal and productive, enhancing public image.</p> Signup and view all the answers

    Which strategy is commonly used to monitor customer satisfaction?

    <p>Performing surveys to gather feedback on service levels.</p> Signup and view all the answers

    What is a key aspect of corporate social responsibility (CSR) objectives?

    <p>Reducing negative impacts on the environment and society.</p> Signup and view all the answers

    Which of the following is a potential consequence of losing market share?

    <p>It may indicate serious long-term financial problems for the business.</p> Signup and view all the answers

    What is the primary focus of a business with survival as its objective?

    <p>Establishing a customer base</p> Signup and view all the answers

    Which of the following is a characteristic of survival as a business objective?

    <p>It is usually applied to new businesses.</p> Signup and view all the answers

    How does a business typically achieve survival in its early stages?

    <p>Utilizing penetration pricing.</p> Signup and view all the answers

    What is the main goal of profit maximization in a business?

    <p>To optimize the use of resources for maximum profit.</p> Signup and view all the answers

    Why is profit maximization considered an important objective for businesses?

    <p>It helps recoup research and development costs.</p> Signup and view all the answers

    What is 'shrinkflation' most often associated with?

    <p>Decreasing product size while maintaining the same price.</p> Signup and view all the answers

    In the context of profit maximization, how does shrinkflation benefit businesses?

    <p>It allows price increases without alarming consumers.</p> Signup and view all the answers

    What primary aim does a business have when it focuses on reaching its break-even point?

    <p>To cover all its costs without incurring losses.</p> Signup and view all the answers

    Study Notes

    Survival as a Business Objective

    • Survival is a short-term goal, typically for new or startup businesses.
    • Objectives focus employees on shared business aims.
    • Businesses have varied objectives based on product/service, industry, and owner goals.

    Survival

    • In the first year, the goal might be just to survive and build a customer base in the market.
    • The objective is to reach a sustainable level of sales to break even.
    • Penetration pricing of products/services might be used initially to establish the business.
    • While profit might be minimal during startup, the business should aim to comfortably raise prices as it gains traction.

    Profit Maximisation

    • Profit maximisation is when businesses aim to make the largest possible profit from available resources.
    • Profit maximisation is crucial for recouping research and development costs (R&D).
    • Maintaining high product development and innovation levels is vital for profit maximisation.
    • Profit maximisation is usually important for stakeholders.

    Profit Maximisation - Shrinkflation

    • Shrinkflation is a strategy where products are made smaller while the price remains the same.
    • This could be connected with profit maximisation as it can increase profits without increasing the price.

    Other Objectives

    #1 Sales Maximisation

    • Some businesses prioritize sales maximisation as an objective.
    • Sales figures are often reviewed daily, weekly, or monthly for this purpose.
    • Sales figures can be important metrics for assessing business performance for investors.
    • Sales maximisation can be important for businesses in industries that heavily depend on sales, like real estate or car dealerships.

    #2 Market Share

    • Market share represents a business's percentage of a specific market, measured by either revenue or units sold.
    • Holding a large market share can be an objective in competitive markets where consumers frequently switch between suppliers, like supermarkets.
    • A decreasing market share can signal potential financial problems.

    #3 Cost Efficiency

    • Cost efficiency, a common goal in transport and construction industries, involves reducing costs by 70% for their services and goods.
    • It can be achieved through various means such as paying minimum wages to unskilled workers, economically viable subcontracting, improved lean processes to reduce waste, strong branding and improving economies of scale.

    #4 Employee Welfare

    • Some businesses prioritise employee well-being as an objective.
    • This approach aims for harmonious relations with employees, and actions to improve their welfare might include medical insurance, housing, education, and internal benefits like canteens, crèches, and uniforms.
    • Satisfied employees generally are loyal, hard-working, and productive. This positively impacts business image and recruitment.

    #5 Customer Satisfaction

    • Customer satisfaction is a common objective in the service industry, particularly in coffee shops and similar businesses.
    • Monitoring and improving customer service quality levels through customer surveys and focusing on quality is important.
    • Businesses can improve customer satisfaction through understanding customer needs, handling complaints, building repeat customer loyalty with customer-centered approaches and creating positive word of mouth, which can all be cheaper marketing methods.

    #6 Social Objectives (CSR)

    • Social responsibility plays a part when corporate objectives are set.
    • Examples of social objectives include reducing environmental impact, promoting fair wages in developing nations, helping communities, and ensuring compliance with laws concerning noise pollution and working hours in their communities.

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    Description

    This quiz explores the essential business objectives of survival and profit maximization. It covers the strategies startups can employ to build a customer base and the importance of profit for sustaining operations and fostering innovation. Test your understanding of these key concepts in business management.

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