Business Model Components Quiz

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Questions and Answers

Who are the key partners in a business?

  • Customers
  • Employees
  • Suppliers (correct)
  • Competitors

Which key activities are required for a value proposition?

  • Research and development activities (correct)
  • Marketing activities
  • Financial activities
  • Administrative activities

What values does a business deliver to the customer?

  • Low prices
  • High quality products
  • Convenience
  • All of the above (correct)

What types of relationships do customers expect a business to establish and maintain with them?

<p>Long-term relationships (B)</p> Signup and view all the answers

For whom is a business creating value?

<p>Customers (C)</p> Signup and view all the answers

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Study Notes

Key Partners in a Business

  • Key partners include suppliers, manufacturers, and strategic alliances that enhance business operations.
  • Collaborations with technology providers can improve efficiency and innovation.
  • Distribution partners expand market reach and accessibility to customers.
  • Financial partners such as investors and banks provide necessary funding and capital.

Key Activities for a Value Proposition

  • Production of goods or services that meet customer needs effectively.
  • Marketing initiatives that build brand awareness and attract prospects.
  • Customer relationship management to foster loyalty and repeat business.
  • Research and development to innovate and improve offerings over time.

Values Delivered to Customers

  • Quality products/services that solve specific problems or fulfill desires.
  • Unique selling propositions that differentiate from competitors.
  • Convenience in purchasing and experiencing the offering.
  • Positive customer experiences that build trust and satisfaction.

Customer Relationship Expectations

  • Personalization of services to cater to individual preferences and needs.
  • Active communication through various channels (email, social media, in-person).
  • Regular feedback opportunities to ensure customer voices are heard.
  • Responsive customer support to address inquiries and resolve issues promptly.

Target Audience for Value Creation

  • A business creates value primarily for its customers, ensuring their needs and expectations are met.
  • Other stakeholders, including employees and community members, may also benefit from the business's operations.
  • Investors and shareholders are targeted for value creation through financial returns and business growth.

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